JUICE J

Active since Jul 2011

Reviews

Industries

Reviews

57 reviews

2 months ago

Nonsense service

Hi, please tell Brendon from Benmore to stop playing *** game with me, I want my refund today. I bought a charger yesterday, its not working. He is refusing to refund me. I asked to see a policy that says he cant refund me, he doesnt have it, please refund me today. I paid cash yesterday in cash, I will go back and collect it . Thank you.

0 replies

Bonitas Medical Fund

3 months ago

Treatment Authorization Rejections × 3 | Critical Care Delayed | Zero Support from Bonitas

We are extremely disappointed with the handling of my wife's urgent cancer treatment authorization. The Issue: My wife requires chemotherapy treatment. Our doctor submitted authorization requests to Bonitas — not once, but three times — and all three have been rejected. We have called Bonitas repeatedly for guidance on what is required to obtain approval, but each time we are transferred back and forth between departments with no clear explanation of the actual reason for rejection or what additional information or documentation is needed. The Financial Impact: Because the authorization process has stalled and her condition is life-threatening, we have been forced to proceed with treatment out of pocket. Her oncologist recommended a six-month intensive protocol at R40,000 per cycle, but due to the urgency and our financial constraints, we are undergoing a 12-month treatment cycle costing R6,000 per cycle for medication and R32,000 per cycle for the doctor's fees — amounting to significant out-of-pocket expense annually, despite holding active medical aid cover. Our Frustration: We are paying for medical aid that is not covering our member's critical treatment. When we contact Bonitas to resolve this, we receive no productive assistance, no timeline for decision, and no clarity on next steps. This has forced us into financial hardship during an already devastating health crisis.

2 replies

MTN South Africa

3 months ago

****

Hi, i spoke to about 8 people last week, and they referred me to Mondo. Mondo is referring me back to you. I see its been 8 days since we spoke and nothing is happening. I have a contract were I get R260,00 airtime monthly, however, this month i only received R229.00. I had a banance of R53,00 on my sim card from last month, but now it has dissapeared. Please fix this mess or cancel my contract immediately. I want my money today or cancel this thing immediately.

1 reply

Mondo

3 months ago

****mers

Hi, i spoke to about 4 people last week, and the supervisor assured me that that she would escalate my matter to MTN and ensure that my query is resolved. I see its been 8 days since we spoke and nothing is happening. I have a contract were I get R260,00 airtime monthly, however, this month i only received R229.00. I had a banance of R53,00 on my sim card from last month, but now it has dissapeared. Please fix this mess or cancel my contract immediately.

0 replies

takealot.com

4 months ago

Rude consultant

So I bought Sennheiser BT350 headphones from takealot, only to find them not working properly. I then returned them. I then received an email from a very rude consultant who failed to explain why you are replacing the very same problem. Can I please get my refund or atleast give me an option to take a different brand or item? This Sennheiser is not really what it was advertised to be. I want my money or change this thing.

0 replies

Shoprite

5 months ago

Red-flag: Shoprite Tembisa Mall - pest control urgrntly

I wish to lodge a formal complaint regarding a serious hygiene concern I witnessed today at the butchery section of the Shoprite store at Mall of Tembisa. Upon approaching the butchery, I observed that the meat on display was surrounded by numerous flies. The situation appeared unhygienic and raised significant food safety concerns. Meat that is exposed to flies poses a health risk to customers and should not be allowed in a retail environment. I immediately requested to speak with the butchery manager but was informed that he was busy. I then approached the store manager, who was identified to me as Phathu. Unfortunately, instead of treating the matter with urgency and seriousness, he appeared dismissive of the concern and did not demonstrate any intention to address the issue immediately. I find it extremely concerning that a major retail store would allow such conditions in a butchery section where food safety and hygiene should be strictly maintained. The presence of flies around exposed meat indicates a failure in basic hygiene controls. I request that this matter be urgently investigated and that corrective measures be implemented to ensure that customers are not exposed to potential health risks. I also request feedback on what actions will be taken to address this issue at the store. Kindly treat this complaint with the seriousness it deserves. Regards, Tebogo Seima

0 replies

AVBOB Mutual Assurance Society

9 months ago

frustrated

Hi, Checkers voucher is not going through. I was at checkers and was told that the error says not found. After several calls and emails and well as twitter messages, my query is still not resolved. Twitter team refused to help.

1 reply

MTN South Africa

11 months ago

MTN Contract upgrade not processed.

Good day, Since you dont want to upgrade my contract, please cancel it. I will not need your services after the end of this contract. Someone phoned me to tell me that there are pending documents, but they cant tell which. Thank you very please.

0 replies

MTN South Africa

11 months ago

Contract upgrade

Hi, I have a contract which i tried to upgrade, it looks like I do not meet requirements. If it cannot be upgraded, please discontinue the contract come 1 October when renewal comes, I will take up Telkom mobile offer of Iphone 16e

0 replies

Discovery Bank

12 months ago

Vitality Money premium

Hi, what is this charge for Vitality Money Premium and how do I remove it? This thing keeps on charging me R17,50 every month and I did not subscribe or ask for it to be added on my account. Please remove it immediately and refund me all the money you charged me for it. I have requested for this to be done some time ago already, why are you still charging me? Is it because I moved my salary to Discovery?

1 reply

Review Distribution

5 Star

1 (1.8%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (1.8%)

1 Star

55 (96.5%)

JUICE J

Reviews

Nonsense service

Treatment Authorization Rejections × 3 | Critical Care Delayed | Zero Support from Bonitas

****

****mers

Rude consultant

Red-flag: Shoprite Tembisa Mall - pest control urgrntly

frustrated

MTN Contract upgrade not processed.

Contract upgrade

Vitality Money premium

Review Distribution

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