MT
Makhosi T
Active since Nov 2022
19
Reviews
0
Industries
Reviews
19 reviews4 months ago
Unpaid Affiliate Earnings, False Payment Assurances, and a Defective MT103
My experience with SuperPartners Africa and Betway Affiliates has been extremely disappointing and unprofessional. This payout has been outstanding since 21/11/2025. Despite numerous follow-ups, I have received nothing but contradictions, excuses, and broken promises. On 10 December, I received a call from Lloyd (076***xx25) who said to me, “What’s up with the review Gugu, we will be paying you in the upcoming payment run on 15 December.” Based on this assurance from the Affiliate Manager, I expected my long-outstanding payout to finally be resolved. To my surprise, there was no payment notification nor any funds received on 15 December, as promised. I then followed up with Lloyd via WhatsApp to enquire about the payment he personally committed to. Shockingly, he responded by saying that I was not marked for payment in time and that they would now need to make a manual payment, which he again claimed he would ensure would be done on 15 December — another promise that was not honoured. On the same day, Lloyd also stated that they had not received the money back from Standard Bank, when the money was never sent to Standard Bank in the first place. The so-called MT103 provided had no clearing or tracking reference number, making it impossible for the funds to have reached my bank. This fact was confirmed by Standard Bank. To make matters worse, Lloyd questioned the authenticity of an email from Standard Bank, dismissing it as “generic”, and insisted on providing communication from their bank — communication which I had to repeatedly request. The handling of this matter has made me seriously question the integrity of Betway / SuperPartners Africa’s affiliate operations. Someone within this organisation knows exactly where this money is. Unfortunately, not Jade, not Bontle, and not Lloyd took accountability for this issue. Instead, I was met with a pompous “manager” throwing around his management title, rather than resolving a very real and serious payout problem. The frustration escalated to the point where I felt compelled to block Lloyd, as the communication became unproductive and dismissive. I should not have to chase, escalate, or publicly speak out to receive money that I rightfully earned. However, I will continue to speak out until my payout reflects in my account. This experience reflects extremely poorly on SuperPartners Africa and Betway’s affiliate management, transparency, and accountability.
56 replies
4 months ago
Unpaid Affiliate Earnings, False Payment Assurances, and a Defective MT103
My experience with SuperPartners Africa and Betway Affiliates has been extremely disappointing and unprofessional. This payout has been outstanding since 21/11/2025. Despite numerous follow-ups, I have received nothing but contradictions, excuses, and broken promises. On 10 December, I received a call from Lloyd (076***xx25) who said to me, “What’s up with the review Gugu, we will be paying you in the upcoming payment run on 15 December.” Based on this assurance from the Affiliate Manager, I expected my long-outstanding payout to finally be resolved. To my surprise, there was no payment notification nor any funds received on 15 December, as promised. I then followed up with Lloyd via WhatsApp to enquire about the payment he personally committed to. Shockingly, he responded by saying that I was not marked for payment in time and that they would now need to make a manual payment, which he again claimed he would ensure would be done on 15 December — another promise that was not honoured. On the same day, Lloyd also stated that they had not received the money back from Standard Bank, when the money was never sent to Standard Bank in the first place. The so-called MT103 provided had no clearing or tracking reference number, making it impossible for the funds to have reached my bank. This fact was confirmed by Standard Bank. To make matters worse, Lloyd questioned the authenticity of an email from Standard Bank, dismissing it as “generic”, and insisted on providing communication from their bank — communication which I had to repeatedly request. The handling of this matter has made me seriously question the integrity of Betway / SuperPartners Africa’s affiliate operations. Someone within this organisation knows exactly where this money is. Unfortunately, not Jade, not Bontle, and not Lloyd took accountability for this issue. Instead, I was met with a pompous “manager” throwing around his management title, rather than resolving a very real and serious payout problem. The frustration escalated to the point where I felt compelled to block Lloyd, as the communication became unproductive and dismissive. I should not have to chase, escalate, or publicly speak out to receive money that I rightfully earned. However, I will continue to speak out until my payout reflects in my account. This experience reflects extremely poorly on SuperPartners Africa and Betway’s affiliate management, transparency, and accountability.
53 replies
4 months ago
October Affiliate Payout Still Outstanding
It’s disappointing that I have to rely on this platform just to get Betway Partners Africa’s attention. The customer service and turnaround times have been horrible, to say the least. After querying my October affiliate payout, I was informed that it was “paid” on 19/11/2025 — yet no clearing reference was provided for my bank to receive the funds. I spent time and money going up and down the bank, only to discover that the issue was on the sender’s side, not the bank’s. On 02/12/2025, I provided clear feedback to my affiliate manager that the funds were not received. The only response I got was: “I will forward this to finance, it might take a couple of days.” How does a finance-related matter not have a defined turnaround time in 2025? Now the affiliate manager is going on leave while my October payout is still outstanding. This level of service is unacceptable, and I urgently need this resolved. Kindly prioritise this matter as the funds should have reached my bank in November already, we are almost mid-December
159 replies
4 months ago
Adobe daylight *******
I signed up to free trial on 22/11/2025 and cancelled the same day, TELL ME WHY ON EARTH ARE YOU TRYING TO DEBIT MY ACCOUNT ? Why cant i delete my account completely? Cancel this shxt immediately!
0 replies
5 months ago
Outstanding International Payment
Hi Standard Bank Team, I am deeply concerned about my outstanding international payment. I regret moving my monthly wire transfers to Standard Bank, as I have experienced ongoing delays and a lack of support. I have emailed more than five times and used the WhatsApp service to track the funds, but have received no meaningful assistance. I urgently require these funds for medical reasons. I requested a proof of payment, and it is extremely distressing to see that the payment allegedly reached my account on 20 November, yet it is still not reflecting on my side. Please urgently investigate and process this payment. I need immediate confirmation of the status and the actual proof of payment.
530 replies
5 months ago
Affiliate Support Has Become Non-Existent Since the Transition
Since the Betway affiliate program transitioned to Super Partners Africa, the communication has been extremely concerning. Affiliate managers are nowhere to be found, emails rarely receive human responses, and payment dates have become inconsistent. Can we at least have timely responses to emails, social media queries? This level of silence is unacceptable for an affiliate program of this size.
106 replies
9 months ago
KFC IRENE LINK, A month later, NO RESPONSE JUST DISRESPECT!
We ordered 3 x Bucket For 1 meals, but from the moment we entered the drive-thru, the experience was unacceptable. The staff member, Abigail, went completely silent after we placed our order. When we got to the payment window, she charged us for the wrong order — an All Star Box. At the collection window, we raised the issue and requested to speak to the Manager on Duty, Thembani. Shockingly, he was dismissive, unprofessional, and made no effort to acknowledge or resolve our concern. We spent over 40 minutes of our lunch break stuck at the drive-thru, only to be met with zero accountability. To make matters worse, both Thembani and another staff member removed their name tags and walked away from us instead of helping. We were asked to pay an additional R50 to fix a mistake we didn’t make — which we rightfully refused. The lack of urgency, respect, and customer care was appalling. It’s deeply concerning that the person in charge, Thembani, displayed such poor leadership. If this is the example being set at this branch, it raises serious questions about KFC’s training, values, and commitment to customer service. We demand an immediate response and corrective action. Customers deserve to be treated with respect — not ignored, overcharged, and dismissed.
0 replies
9 months ago
FNB Unresolved PayShap Payment Issue – REF: 3567621
Dear FNB Team, I am writing to formally raise an urgent concern regarding unresolved PayShap payments I made on Sunday from my FNB account to my Standard Bank and Tyme Bank accounts. To date, these funds have neither reflected in the receiving accounts nor been reversed to my FNB account. I lodged a query on Monday and was reassured by your consultant that the issue would be resolved within 24 hours. Today is Wednesday, and my money is still unaccounted for. This is unacceptable. Reference Number: 3567621 Service Advisor: Bongani Mnguni Statement from Bongani: “These issues are usually resolved on the Monday.” It is completely unreasonable that I have to fight for my own money due to a process that makes no sense. I have followed all due process and still do not have access to funds I worked hard for. This needs to be resolved immediately. I expect this issue to be fully rectified and my money reflected by 10AM today. Should this not be resolved, I will be forced to escalate the matter further — including to the Ombudsman for Banking Services and sharing this unacceptable experience publicly. Kindly treat this with the urgency and seriousness it deserves.
56 replies
9 months ago
CAS-2633364-G7Q4H5 - UNRESOLVED
Dear KFC Customer Care, It has now been over a week since we logged Case Number: CAS-2633364-G7Q4H5, and to our disappointment, there has been minimal effort to resolve the matter. None of our initial concerns have been addressed, and instead, we were sent a manager named Tumelo, who, much like Thembani, displayed a complete lack of professionalism and accountability. Tumelo was dismissive, disrespectful, and insisted that only two staff members were responsible for the poor service we experienced — a clear attempt to downplay the severity of the situation. He further stated that if contacted, we must “take the call” so the case can be closed — a comment that shows no regard for the gravity of our complaint or for customer dignity. We are therefore demanding the following: 1. A formal written apology from KFC Irene Link management — specifically Thembani and Tumelo. 2. A written apology from the staff member who shut the service window on us, as well as from Abigail, who caused the order and payment error. 3. Clarification from Thembani on who allegedly stated that we requested a cash refund — a completely false claim. Why was a card payment refunded in cash without our consent? That is both ********* and against standard financial procedures. We are also requesting that none of the individuals named above contact us going forward. We expect communication from a neutral and senior representative at KFC who is capable of handling this matter with the seriousness it deserves. We will not consider this matter closed until we receive all the above in writing. We will also not rest until this situation is addressed appropriately and the unacceptable customer service we endured is acknowledged and corrected.
0 replies
10 months ago
Extremely Disappointed with Service at KFC Drive-Thru
We ordered 3 x Bucket For 1 meals, but from the moment we entered the drive-thru, the experience was unacceptable. The staff member, Abigail, went completely silent after we placed our order. When we got to the payment window, she charged us for the wrong order — an All Star Box. At the collection window, we raised the issue and requested to speak to the Manager on Duty, Thembani. Shockingly, he was dismissive, unprofessional, and made no effort to acknowledge or resolve our concern. We spent over 40 minutes of our lunch break stuck at the drive-thru, only to be met with zero accountability. To make matters worse, both Thembani and another staff member removed their name tags and walked away from us instead of helping. We were asked to pay an additional R50 to fix a mistake we didn’t make — which we rightfully refused. The lack of urgency, respect, and customer care was appalling. It’s deeply concerning that the person in charge, Thembani, displayed such poor leadership. If this is the example being set at this branch, it raises serious questions about KFC’s training, values, and commitment to customer service. We demand an immediate response and corrective action. Customers deserve to be treated with respect — not ignored, overcharged, and dismissed.
0 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
17 (89.47368421052632%)