MT
Makhosi T
Active since Nov 2022
11
Reviews
0
Industries
Reviews
11 reviews6 months ago
Adobe daylight *******
I signed up to free trial on 22/11/2025 and cancelled the same day, TELL ME WHY ON EARTH ARE YOU TRYING TO DEBIT MY ACCOUNT ? Why cant i delete my account completely? Cancel this shxt immediately!
0 replies
6 months ago
Outstanding International Payment
Hi Standard Bank Team, I am deeply concerned about my outstanding international payment. I regret moving my monthly wire transfers to Standard Bank, as I have experienced ongoing delays and a lack of support. I have emailed more than five times and used the WhatsApp service to track the funds, but have received no meaningful assistance. I urgently require these funds for medical reasons. I requested a proof of payment, and it is extremely distressing to see that the payment allegedly reached my account on 20 November, yet it is still not reflecting on my side. Please urgently investigate and process this payment. I need immediate confirmation of the status and the actual proof of payment.
10 replies
11 months ago
KFC IRENE LINK, A month later, NO RESPONSE JUST DISRESPECT!
We ordered 3 x Bucket For 1 meals, but from the moment we entered the drive-thru, the experience was unacceptable. The staff member, Abigail, went completely silent after we placed our order. When we got to the payment window, she charged us for the wrong order — an All Star Box. At the collection window, we raised the issue and requested to speak to the Manager on Duty, Thembani. Shockingly, he was dismissive, unprofessional, and made no effort to acknowledge or resolve our concern. We spent over 40 minutes of our lunch break stuck at the drive-thru, only to be met with zero accountability. To make matters worse, both Thembani and another staff member removed their name tags and walked away from us instead of helping. We were asked to pay an additional R50 to fix a mistake we didn’t make — which we rightfully refused. The lack of urgency, respect, and customer care was appalling. It’s deeply concerning that the person in charge, Thembani, displayed such poor leadership. If this is the example being set at this branch, it raises serious questions about KFC’s training, values, and commitment to customer service. We demand an immediate response and corrective action. Customers deserve to be treated with respect — not ignored, overcharged, and dismissed.
0 replies
11 months ago
FNB Unresolved PayShap Payment Issue – REF: 3567621
Dear FNB Team, I am writing to formally raise an urgent concern regarding unresolved PayShap payments I made on Sunday from my FNB account to my Standard Bank and Tyme Bank accounts. To date, these funds have neither reflected in the receiving accounts nor been reversed to my FNB account. I lodged a query on Monday and was reassured by your consultant that the issue would be resolved within 24 hours. Today is Wednesday, and my money is still unaccounted for. This is unacceptable. Reference Number: 3567621 Service Advisor: Bongani Mnguni Statement from Bongani: “These issues are usually resolved on the Monday.” It is completely unreasonable that I have to fight for my own money due to a process that makes no sense. I have followed all due process and still do not have access to funds I worked hard for. This needs to be resolved immediately. I expect this issue to be fully rectified and my money reflected by 10AM today. Should this not be resolved, I will be forced to escalate the matter further — including to the Ombudsman for Banking Services and sharing this unacceptable experience publicly. Kindly treat this with the urgency and seriousness it deserves.
1 reply
11 months ago
CAS-2633364-G7Q4H5 - UNRESOLVED
Dear KFC Customer Care, It has now been over a week since we logged Case Number: CAS-2633364-G7Q4H5, and to our disappointment, there has been minimal effort to resolve the matter. None of our initial concerns have been addressed, and instead, we were sent a manager named Tumelo, who, much like Thembani, displayed a complete lack of professionalism and accountability. Tumelo was dismissive, disrespectful, and insisted that only two staff members were responsible for the poor service we experienced — a clear attempt to downplay the severity of the situation. He further stated that if contacted, we must “take the call” so the case can be closed — a comment that shows no regard for the gravity of our complaint or for customer dignity. We are therefore demanding the following: 1. A formal written apology from KFC Irene Link management — specifically Thembani and Tumelo. 2. A written apology from the staff member who shut the service window on us, as well as from Abigail, who caused the order and payment error. 3. Clarification from Thembani on who allegedly stated that we requested a cash refund — a completely false claim. Why was a card payment refunded in cash without our consent? That is both ********* and against standard financial procedures. We are also requesting that none of the individuals named above contact us going forward. We expect communication from a neutral and senior representative at KFC who is capable of handling this matter with the seriousness it deserves. We will not consider this matter closed until we receive all the above in writing. We will also not rest until this situation is addressed appropriately and the unacceptable customer service we endured is acknowledged and corrected.
0 replies
11 months ago
Extremely Disappointed with Service at KFC Drive-Thru
We ordered 3 x Bucket For 1 meals, but from the moment we entered the drive-thru, the experience was unacceptable. The staff member, Abigail, went completely silent after we placed our order. When we got to the payment window, she charged us for the wrong order — an All Star Box. At the collection window, we raised the issue and requested to speak to the Manager on Duty, Thembani. Shockingly, he was dismissive, unprofessional, and made no effort to acknowledge or resolve our concern. We spent over 40 minutes of our lunch break stuck at the drive-thru, only to be met with zero accountability. To make matters worse, both Thembani and another staff member removed their name tags and walked away from us instead of helping. We were asked to pay an additional R50 to fix a mistake we didn’t make — which we rightfully refused. The lack of urgency, respect, and customer care was appalling. It’s deeply concerning that the person in charge, Thembani, displayed such poor leadership. If this is the example being set at this branch, it raises serious questions about KFC’s training, values, and commitment to customer service. We demand an immediate response and corrective action. Customers deserve to be treated with respect — not ignored, overcharged, and dismissed.
0 replies
11 months ago
KFC IRENE LINK DISGUSTING SERVICE
Ordered 3 x Bucket For 1, from when we entered the drive thru the lady ABIGAIL kept quiet after we placed an order. When we got to the paypoint, she made us pay for a wrong order which was All Star Box, upon reaching the collection window we advised that our order was wrong, asked for Manager on duty THEMBANI, who is very unprofessional and did not acknowledge our query. We wasted 40 mins of our lunch waiting at the Drive Thru. Thembani and the other service guy both walked away and also removed their name tags. We refused to top up with R50 because this was not our fault! We wasted not only our time but our energy. Everyone at this KFC let us stand on the drive thru without acknowledging us, their LEADER THEMBANI IS A BAD REFLECTION ON KFC. How does this person LEAD a team? Disgusting! Such service is disgusting to say the least. We demand immediate action and feedback
0 replies
12 months ago
Checkers
We regularly buy Stock Butter from Checkers at Irene Link and, admittedly, we don’t always check the expiration date. Unfortunately, the one we purchased today had already expired—in March 2025. When I returned it, the staff processed a refund immediately, but what shocked me was the complete lack of concern. No one rushed to check the shelves for other expired products, nor did they show any empathy or interest in whether this might have affected other customers who may already be consuming it. I left feeling disappointed and honestly quite concerned. Going forward, I’ll be double-checking every single item I buy—but it’s unsettling that this level of vigilance is necessary at all. Checkers needs to take food safety and customer well-being more seriously.
0 replies
14 months ago
No sense of urgency and integrity
I have been using Unifi for over 6 months and have never skipped payment. I recently made an application and it has been in processing for days! I have sent every single document they require numerous times. They still have not processed the loan and they make promises to call back but do not. They lie and say a statement is not showing a certain date when it is
0 replies
43 months ago
International payment taking forever
I have been waiting for a swift international payment since the 19th of October 2022. With proof of payment i am being sent from pillar to post and i still do not have the funds. The sender has confirmed again that the payment is completed on their end and i cannot even go to a capitec branch cause none of the agents know anything to do with international payments... Why must we suffer?
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (100%)