Active since Mar 2010
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9 reviews51 months ago
Wefix - avoid at all cost.
No Communication, Clearwater Branch closed mid repair - they didnt even notify customers. Then my phone got shipped to Woodmead branch. Took them 2 weeks to tell me "the parts are on back order". I took my phone elsewhere and got it fixed in 24h. Wefix took 2 weeks to refund me. Avoid this company like the plague. This company is a joke.
53 replies
51 months ago
Wefix is a joke. Do not use.
No Communication, Clearwater Branch closed mid repair - they didnt even notify customers. Then my phone got shipped to Woodmead branch. Took them 2 weeks to tell me "the parts are on back order". I took my phone elsewhere and got it fixed in 24h. Wefix took 2 weeks to refund me. Avoid this company like the plague. This company is a joke.
0 replies
60 months ago
IMPOSSIBLE TO CLOSE ABSA ACCOUNT
I have tried continuously to close my ABSA account via a range of your call centres to no avail Following that I visited the Northgate branch (on the advice from the absa website: how to close your absa account) I was told they cannot close cheque accounts anymore and someone will phone me to cancel within 48h hours NON ONE EVER PHONED ME, HOW HARD CAN IT BE CLOSE THIS F&*(KING ACCOUNT!!!!! As I have tried everything in my power to close my account, but failed, I now consider this matter closed and finalised.
53 replies
84 months ago
avoid at all cost.
Been a customer for more than 5 year; Applied for a credit increase, followed up a week later and I was told I need to reapply (this after being on the phone for 20min) because my application expired. Apparently it expired due to them not receiving the supporting documents, which is impossible because I received a confirmation email after submitting it on the same day as the application. Overall horrible service, they dont care about customers, pathetic to say the least.
168 replies
101 months ago
Gareth Reed - Top Top Service!
Let me start of by saying I am not your typical Telkom fan. (much like others on this platform). However, from time to time I feel its appropriate to give a good rating, and in this case I want to applaud Gareth Reed from Telkom / Openserve that installed fibre at my residence. He was on time and professional, and worked the entire day to install fibre (from what I can gather) on a very difficult site. He explained everything to me in easy to understand terms, and overall I was really happy with the service I received. Well done, and thank you again Gareth!
105 replies
106 months ago
Gave me a broken car!
<p>Rented a car From Bidvest Car on the 3rd of August. Car had a broken sensor and kept going "beep beep beep" during my trip. (Its obvious the car was not properly maintained and inspected).</p> <p> </p> <p>I reported the issue, and Bidvest ADMITTED the car was faulty, but refuses to give me a full and or partial refund.</p> <p> </p> <p>Instead they want me to rent ANOTHER car with them and upgrade me? LOL, like I will ever use them again! </p> <p> </p> <p>PATHETIC! </p>
61 replies
111 months ago
Pathetic Service
<p>Sanlam Double Debited me. </p> <p> </p> <p>I reported the issue ASAP. False promises from De'Marcha Thomas and Mpho Ntsane. regarding refund of double debit.</p> <p> </p> <p>3 weeks later, still nothing.</p> <p> </p> <p>Pathetic customer service. </p> <p> </p> <p> </p>
112 replies
115 months ago
Got my R800
<p>Took me an hour on the phone, consultant was friendly and thourough.</p> <p> </p> <p>Additionally you have to prove that you were claim free the previous 36months, and you also have to prove your existing insurance.</p> <p> </p> <p>Pity that their quote was nearly 3 times what I am currently paying. R800 for an hours work? Thank you!</p>
56 replies
136 months ago
No Feedback After a Month
I logged an original inquiry with the call center mid Jan 2015.<br> <br> After speaking to numerous agents and receiving incorrect and conflicting information I escalated the matter with the the QA Manager \Feroza". <br> <br> Although she did promise to rectify all the problems experienced"
0 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
6 (66.66666666666667%)