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Pheleka M
Active since Dec 2022
20
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20 reviews1 month ago
Bad attitude from the cashier
@Pep in Padocks Milnerton there’s a lady by the name Janelle who has a bad attitude and disrespect towards customers and it is noticeable that she tells herself that she is untouchable maybe she has worked in the store for quite sometime. Today is not the first time I experienced her attitude but other times I chose to ignore it. Something needs to be done in order for her to understand the purpose of her being in the store
0 replies
2 months ago
Bad customer care service
I have been calling Bothasig Medirite Pharmacy on 0215580786,since the morning no one is picking up the phone there. I then proceeded to call the head office on 0800 222 617 I still got no joy as no one answered that time I need medication which they have my script for.
0 replies
6 months ago
Very very bad customer service centre
Customer service agents are extremely not helpful and full of bad attitude, I cannot believe that type of a behaviour, guys out of everything you do never have business with Bayport it sucks to core noooooo!!!
2 replies
11 months ago
Poor Service
Last night I called the call centre reporting the noise at Bothasig Gardens at around 23:36, I was given a reference number and I waited for the security guards to assist with informing the tenants of the issue however nothing was done, the noise kept on till around four in the morning. As I was not sleeping approximately around 02:40 (not quite to sure) one guard was doing their rounds going to the point where they scan to confirm that they have patrolled, she could not care to even go and tell them their making noise, she continued as if nothing wrong is happening. The reference number for the unattended noise call is 304882662. I’m extremely not happy with this kind of treatment from Communicare. I literally did not sleep last night whilst I reported the issue concerning the noise.
0 replies
17 months ago
Bad customer service
I bought the TV at Vodacom V&A Waterfront on the almost two weeks ago. I have not received any Joy since the first day of buying. I have not received the TV,instead I have been nothing but disrespected by your partner Vodacom and they have now blocked me from sending complaints to them. The experience I had in the partnership is not but a worst service ever. And today I have been kept stand still by Skynet your partner in delivery. After waiting the whole day for the driver when I called he is sleeping and he is not coming to me. What an inconvenience of being kept waiting for the T.V that will not be delivered.. I wish people can stop and be aware of how the process is all a ****
2 replies
17 months ago
BAD CUSTOMER SERVICE
I have received a message early in the morning today that my parcel will be delivered to me. Scheduled my day accordingly cancelled meetings and remained at one place as i am waiting for my delivery. Around 10 a rude driver called me telling me to stand outside as he is coming , I explained to him where exactly I am he dropped the call,I ran out to check if his out side . He was not there I called him only to find out he went the opposite direction of where I am at Koeberg Road he went to Eersterplaat. I went back to call him again from a land line he picked up and said he will tell me when he is by the garage. I waited four hours and I called only to find out he is not coming he is sleeping, no communication nothing. The link I was sent by Skynet is not working and their office number is not picked up. I have never regrets buying from a company like I do now. VODACOM I **** !!!!!!! As well as SAMSUNG.
0 replies
17 months ago
Bad Service
I have been waiting for the promised communication from a vodacom consultant after I have complained about the bad service I received after buying a Samsung TV with them till to date. There's no joy in doing business with Vodacom. It's a complete frustration. I regret doing this top up.I wish other service providers can do the best in providing these services, so that we port to them. 😡😡😡😡😡
1 reply
17 months ago
Bad Customer Service
I went at V&A Waterfront store on the 01 January 2025. On the brochure there a Samsung TV deal that I got interested on and I added it on my contract. Got the voucher came home,I registered the voucher it didn't work,on the 2nd I went back to the store they tried it and it gave the consultat some tough time but he eventually did it successfully. I have been waiting for the TV from that day till now. I called the store today,unfortunately the was no solution to my issue, except being given a number to call wich I had to hold and listen to the boring song on its IVR for more than 20 minutes without any response. Mind you the number is a shared call number,so I literally wasted my airtime on top of the petrol I wasted for going back to the store to activate the voucher.
2 replies
18 months ago
Bad Service
I have been calling the call center all lines are breaking, contact agents in the line are completely not enthusiastic and not professional, its shocking to experience. I have been transferred to more than four people without any help. One of the agents dropped the call instead of transferring. The contact center is completely not useful,waste of airtime and time. I have not been helped
1 reply
22 months ago
Bad Customer Service. Poor quality products
I bought a laptop at Foschini after I have enrolled for my online studies this year. The laptop brand is connex. It started by being slow to on and eventually stopped getting on completely. I returned the laptop to the store at Canal Walk where I bought it. It was booked in for repairs, and from that day I haven't received any communication from them nor the supply, there is no turn around time for the waiting period either. Soon I am writing exams but I do not attend my classes.
1 reply
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20 (100%)