SM
Siphamandla M
Active since Dec 2022
16
Reviews
0
Industries
Reviews
16 reviews17 months ago
****ty service
Horrible experience with this courier. They sent a message at 11am that the parcel is out on delivery. I waited, 6 hours late and it is not here. No one answers helpline 0106002323 at 16:30 yet their AI and website indicates that this business closes at 17:00 Mon - Fri
0 replies
18 months ago
Payment limitations
Why Can't Takealot allow me to use more than one voucher on one order? This is unfair and a limitation on your system
0 replies
21 months ago
The usual Disgusting service at Absa Durban North
Absa Durban North Customer service disgusting service AS USUAL. The waiting times are unacceptable and they kept taking people from the back of the line and assisting them. Causing further delays. Over 5 people kept coming to ask me why I’m there for (as if they are going to help). This branch has NO sense of customer service whatsoever. I’m beyond peeved.
56 replies
22 months ago
Unhappy YET AGAIN
This is the only language that ABSA Vehicle finance understands. It is hurting that each time my concerns are NOT taken seriously or actioned unless I put it on this platform. Anyway, on the 7th of June I sent a communication to vehiclefinance@absa.co.za informing them that I am changing jobs and payment date will change. I requested them to change debit order date from the 23rd to the 28th. Moreover, I requested them to change debit order from FNB to ABSA since I have a newly opened account with ABSA. The new job contract states that payment date is the 25th however I explained on the email that I get my salary from the FNB account, so I asked them to move the debit date to the 28th to allow for monthly transfer to my ABSA account to clear. Amo Nkabinde (ABSA Consultant) requested bank statements - How can she ask for bank statements when I am only starting the new job on the 1st of July? Also, the ABSA bank account is only 2 weeks with no transactions on it Please assist as I find this process very stupid
159 replies
24 months ago
BS service from BS
I am writing to express my profound disappointment and frustration regarding the abysmal level of service I have ALWAYS received from BS. As a paying customer, I expected professionalism, reliability, and prompt resolution of any issues that may arise. Unfortunately, my recent experience with Blue Security has been nothing short of a nightmare. On April 23rd, I received a notification through their app informing me of a failed alarm test. Concerned about the security of my property, I promptly contacted their customer service team. Instead of receiving competent assistance, I was met with incompetence and negligence. A technician was dispatched to address the issue, but to my astonishment, upon arrival, he seemed completely clueless about the nature of the problem. I explained to him that I was informed that one my radios was not sending a signal, he dismissed my concerns and told me that I have 1 radio and that does not make sense. Subsequent attempts to seek resolution only exacerbated my frustration. Instead of a coherent response, I was subjected to a baffling runaround, being passed from one representative to another with no tangible progress. To add insult to injury, I discovered that a substantial amount—R649.75—had been deducted from my account without my authorization or explanation. Mr. Cele's promises of sending someone to rectify the situation have proven to be hollow, as no one has shown up despite assurances to the contrary. This flagrant disregard for customer concerns and blatant incompetence are utterly unacceptable. I demand an immediate refund of the unauthorized deduction from my account and a thorough investigation into the mishandling of my case. Furthermore, I expect a comprehensive resolution to the issues plaguing my security system without further delay. Anything less would be a blatant betrayal of your obligations as a service provider. Consider this a final warning - I am ready to move to another security company at this point
53 replies
27 months ago
Claims *********** Experts
I want to proceed with a claim and I was told they will get back to me within 24 - 48hrs. It has been 4 days and I have not heard from them
0 replies
28 months ago
*********** STAFF
Made a claim in Dec 2023. Claim number 4632279 and I had to do follow ups myself because no one bothered to provide feedback. Over and above that, I spoke to Refiloe a week ago who promised that she will get Thulani to close this case and send me non-clamining letter to produce to Claims Expert for tyre reimbur*****t as this is part of my cover benefit. A WEEK LATER, I AM STILL DAMN WAITING I always have to fight to get things done with this stupid insurance
128 replies
28 months ago
Pricing inconsistency
I recently purchased the McDXCoke Festive cups with 5000 points on December 15th, only to find out that the same cups were priced at 2500 points on December 23rd. This drastic point difference feels like a clear case of inconsistency and, frankly, feels like a form of *******. Such changes in pricing within a short span are not only frustrating but also unfair to loyal customers. I hope McDonald's addresses these discrepancies in their rewards program for a more transparent experience.
0 replies
29 months ago
Blue Security POOR service - The NORM!
I am EXTREMELY dissatisfied with the service I am receiving from these daylight ******s. In August, I reported an issue with the blue light that is supposed to activate when arming my house. Blue Security sent technicians to address the problem, and I was charged R1037 for their services. Regrettably, the same issue has resurfaced just three months later. I find it unacceptable that I am now expected to pay for the identical problem that your technicians supposedly resolved earlier. This raises serious concerns about the quality of the initial service provided and the effectiveness of the solution implemented. Such a recurrence within a short timeframe reflects poorly on Blue Security's commitment to customer satisfaction. I insist that this matter be investigated promptly, and I request a thorough examination of the root cause of the problem to ensure a permanent resolution. I will not be financing an expensive service that was evidently not carried out to the necessary standard initially. This situation is a clear indication of subpar customer service, and I expect a swift and satisfactory resolution to rectify the ongoing issue without incurring any additional costs.
129 replies
29 months ago
ABSA iDirect will use every opportunity to DISAPPOINT
I am writing to express my extreme dissatisfaction with the level of customer service I recently experienced. My interaction with your representative, Bontso, was not only unprofessional but also indicative of a severe lack of competence in handling customer inquiries. I called your customer service line with a simple inquiry, and to my dismay, Bontso made me wait for over 12 minutes before deciding to consult with a supervisor. The call abruptly dropped, and to my surprise, there was no attempt from her end to contact me again. Upon my initiative to call back, I was informed that Bontso was too busy to take my call. This experience reflects poorly on your company's commitment to customer care, and I find it unacceptable that a representative cannot even return a call promptly. I expect a thorough investigation into this matter and prompt action to rectify this lapse in service.
71 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (100%)