JM
Jenny M
Active since Jan 2023
8
Reviews
0
Industries
Reviews
8 reviews15 months ago
Poor service and even poorer customer care
They recycled my number while I was still using it as a result, I have no network coverage and I'm unable to make or receive calls. I went to the Mtn store in Cape Gate in an attempt to resolve the problem but the staff were entirely unhelpful and uninterested.
0 replies
15 months ago
Bogus Return Policy
Upon receiving my order I noticed that one of the shoes is significantly smaller than the other. The return policy is completely bogus, making it almost impossible to return items. Poor customer service!
0 replies
17 months ago
Incompetence at its finest
Utterly disappointed in The Courier Guy. They've damaged one of my products in transit and I cannot seem to get it resolved. The branch that I've used are standing out of the water and I'm being sent from one person to next with no resolve. You've costed me time and money and a disappointed client. FIX IT IMMEDIATELY.
0 replies
26 months ago
UTTERLY DISGUSTED AND DISAPPOINTED
-Incorrect pick up point stated on ticket -The bus was late and we had to wait an additional 2 hours for the trip to continue -The seats were filthy and faulty, many of the seats could not recline -****roaches everywhere -Aircon did not work
0 replies
29 months ago
BILLING FOR A SERVICE THEY AREN'T EVEN PROVIDING
I have been trying to cancel my line with Telkom for months now. The staff at the store are of little to no use and suggested that I try online. The online procedure is quite simple and straight forward BUT after submitting the required documents, the process fails every time. SORT IT OUT!
0 replies
33 months ago
No system in place for taxi strike
I've been online, on the app and even called in order to cancel or rebook my flights due to the taxi strike, with no resolve. I've called a few times, logged a refund but they haven't gotten back to me. Please do better, the Taxi strike is out of our hands and we cannot help for the implications thereof. The least you can do is a have a system in place for people who have to make changes to the flights or cancel.
0 replies
40 months ago
Poor Service
Been waiting for them to do the installation of fibre for months now. No follow ups! Almost impossible to get a straight answer. Don't not send consultants to do a technicians job.
396 replies
40 months ago
Horrible customer service, failure to provide service!
My line has been down for almost 3 weeks now. Telkom offers no solutions and no following up and payments are up to date. "Sorry for the inconvenience" simply isn't enough.
0 replies
Review Distribution
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1 Star
8 (100%)