EB
Eugene B
Active since Jan 2023
17
Reviews
0
Industries
Reviews
17 reviews3 months ago
Wesbank deal with clients by making threats!
In 2022, we financed a vehicle through Wesbank, and have had comprehensive car insurance for all these years. On 9 January 2026, we received an extremely rude call from Wesbank, stating that we need to resubmit our proof of insurance cover, which we have done three times, with no reply/confirmation from Wesbank. Wesbank, you harassed us for this proof of cover, and made threats to my wife if we do not submit, but you do not have the common decency even to confirm that you have received our proof, sent to your offices- terrible service. We will contact the Wesbank CEO as we need an apology from Wesbank - I do not deal with threats lightly!
168 replies
6 months ago
Smooth ride, lets hope the destination can be met!
Good evening. Today, the 7th October 2025, we decided to go and view a Hyundai Veloster at the dealership, and we was met with smiles all round. Our trade-in vehicle was assessed, and we took the vehicle we would like to purchase for a test drive. Everything thus far has proceeded smoothly. Tomorrow, the 8th of October 2025, we need to finalize the buying figures. Hopefully, we can agree on the amounts and conclude, thus far, a very smooth ride. Props to Willow Crest Motors thus far - let's see how it goes tomorrow - follow-up and final review to follow.
53 replies
7 months ago
Pure theft
Payment have been made to my Nedbank credit card via my Investec account. Today I received an automated call from Nedbank that my credit card is in arrears and that I need to pay them again. It seems Nedbank has now ****** my money and not allocated it to my account. Referring this matter ot the Ombudsman.
0 replies
13 months ago
Sanlam Money Credit Card, does not answer calls, reply to emails
No feedback, no response - we asked a simple question. Please provide us with the details of the courier company that will be delivering our card, along with the tracking number. This is for various reasons. 1. I need to ensure my availability, either at home, or wherever is suitable for the courier. 2. I am leaving on a business trip soon, and would like this to be delivered asap. No one at Santam, when phoning them can answer this, and they don't ever reply to any emails. I am actually wondering, whether I should move my financial portfolio over to them, if this is how they deal with a simple credit card query.
159 replies
18 months ago
Vodacom online upgrade not a good experience at all!
On the 5th November 2024, I did an upgrade via the Vodacom website, online. The upgrade was successfully processed. On the 6th November 2024, we went into the order history, and searched on the Ram courier website, with the tracking number provided. Surprise, surprise, the tracking number does not work and provides a feedback: "NO TRACKING FOUND". I have been a customer with Vodacom for many, many years and this is very disappointing service.
159 replies
23 months ago
Direct Axis/Wesbank Cash Power loans deceive the public
I called Direct Axis/Wesbank Cashpower loans this morning to update my debit order date. While in the process of doing this, the agent advise that I can top up my loan amount, and we proceeded with the process. I sent them all the relevant details and bank statments. In the afternoon I received both an email and sms that it has been approved and that i must call them to accept the contract. Upon calling them they now have stories that they have not received the bank statements and they still need to verify income blah, blah blah. You telling me the application is approved and I need to call to accept the contract. The Ombudsman is going to love this information and proof.
106 replies
23 months ago
Wesbank Cash Power Loans - do not go there!
I have been trying to get hold of Wesbank Cash Power loans for the last 2 weeks to change a debit order date, to absolutely no avail. Getting transferred from one division to another and absolutely no one wants to take ownership.
53 replies
31 months ago
Absa - no response and no feedback
Hi there. I appkied for a credit limit increase on my credit card twoweeks ago, and up untill now I have had no feedback from Absa. I was wanting to move my portfolio over to Absa in totality, including my bond. Not so sure that this is the right thing to do
393 replies
31 months ago
Standard Bank is disappointing us
We have made a payment to our Standard Bank credit card via a debit order on the 30th September 2023. Up until today this amount is not reflecting on my account. And when you call the self help line, it is saying the next payment is due on the 6th October 2023 for the same amount as what the debit order pulled from y account. So it seems there are two issues. The debit order that was paid, is not making the amount available on my credit card. SB is going to deduct the same amount again on the 6th of October 2023.
1440 replies
32 months ago
Finding chicken teeth is easier thasn changing a debit order date!
We have tried our utmost to contact Standard Bank to adjust our debit order date for our credit card payment from the 26th to the 30th of each month. Absolutely impossible to get hold of anyone to assist us with such a simple request. And we were thinking of moving our whole portfolio to SB. What a mistake that would be!
660 replies
Review Distribution
5 Star
3 (17.647058823529413%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (82.3529411764706%)