DM
daniel M
Active since Jan 2023
34
Reviews
0
Industries
Reviews
34 reviews1 month ago
Dispute of R70 Card Fee
Dear Absa Card Services, I am disputing a R70 fee app**** to my account. My original card was never collected by me and was destroyed by the bank before I could collect it. I then requested a new card, yet I am being charged for a replacement that was necessitated by the bank’s action. Since the first card was destroyed by the bank and never in my possession, this fee is unjustified. I request that this charge be reversed immediately. If this matter is not resolved promptly, I will escalate the complaint to the Ombudsman for Banking Services (OBDS). Please confirm once this has been corrected.
53 replies
2 months ago
Unauthorized Debit Transfer
Good day I have two Momo accounts with Standard Bank. The funeral department debited my other account through a debit transfer which I never agreed to. I did not authorise this deduction. Please remove these charges and reverse the transaction as it was done without my permission. Kindly assist. Thank you
106 replies
2 months ago
Unauthorized Debit Transfer
Good day I have two Momo accounts with Standard Bank. The funeral department debited my other account through a debit transfer which I never agreed to. I did not authorise this deduction. Please remove these charges and reverse the transaction as it was done without my permission. Kindly assist. Thank you
53 replies
2 months ago
Request for Reversal of Fees
I am writing regarding fees that were recently charged to my account , which was only recently opened. As the debit appears to have occurred shortly after the account was activated, I kindly request that these fees be reviewed and reversed. debit in question was related to a funeral policy, and I kindly request that these fees be reviewed and reversed as the account was new at the time of the transaction Please let me know if any additional information is required to facilitate this request. I would appreciate your assistance in resolving this matter at your earliest convenience. Thank you
56 replies
3 months ago
Poor service
Dear DStv Customer Care, I am writing to formally complain about the disconnection of my DStv services despite having a valid payment arrangement in place. On 16 January, I made arrangements to pay my account on a pro-rata basis until 19 January. However, on 17 January, my decoder was disconnected without prior notice. I was then informed that I must pay reconnection fees, even though I had already made and honoured a payment arrangement. This action is unacceptable, as the disconnection occurred while an active arrangement was in place. As a result, I was inconvenienced and unfairly charged. I therefore request: A full refund of any reconnection or reception fees charged, and Confirmation that my account has been corrected to reflect the valid payment arrangement. Please investigate this matter urgently and provide feedback as soon as possible. I look forward to your prompt resolution. Kind regards,
0 replies
7 months ago
Stay Away from This Company
This company claims to help with finance, but instead, they trap you in debt. They give you loans that leave you owing a high amount, and when you need real help, they only offer very small loans. When it’s time to make arrangements, they bring many stories and excuses, refuse EFT payments, and even go as far as calling your workplace – very unprofessional. They are only after quick money and don’t care about clients. I am now planning to report them to the National Credit Regulator (NCR) for their ********* practices. Please avoid this company at all costs – they will only make your financial situation worse.
0 replies
15 months ago
Extra charges
Good day,I have noticed small deductions from my account that I do not understand. Specifically: I keep losing approximately R2 periodically. When I transfer money from my savings account to my main account, I lose R1 each time. I already pay a monthly fee of R115 for this account, so I would like to understand what these additional charges are for. Could you please clarify the reason for these deductions? If they are fees, kindly provide details on how they are calculated. Looking forward to your response.
53 replies
18 months ago
remove account
Good day, I am writing to address a serious concern regarding the listing of my account on ITC (credit bureau) without my prior agreement or consent. It has come to my attention that the account related to Russells has been prescribed and subsequently loaded on my credit profile. However, I was not notified nor did I agree to this process. I would appreciate it if you could provide the following: Clarification: On what grounds has the account been listed on ITC, especially considering its prescribed status? Rectification: Kindly remove the listing from ITC immediately, as no agreement was made regarding this matter. The account in question is beyond its prescription period. I trust that this issue can be resolved promptly, and I look forward to your swift response. Should this matter not be resolved within a reasonable time, I will be forced to escalate the issue to the relevant authorities. Thank you for your attention to this matter.
159 replies
19 months ago
decline
Good day, Please why is my account blocked issues of FICA and communication was not that clear at all. Went to store card blocked never work and went to atm on this today find out blocked my card. I swipe card twice, and again forced to do 2 wallet to have access to the money. I need trasaction of 2 walllet reversed and never be charged for decline trasaction so in the future communicate with us in time. Thank you
53 replies
22 months ago
Debit check
Please have checked what need is the my money for debit order took place of amount of R360.58 R183.83 R132.31 R44.44 I don't need money charges but the debit money as this policy and me not forced to pay for this and bank decided block this allow me to reverse this on my side. Go and see another operate allow us cancel debit check and you wise bank block us access. I paid amount of R210 on unpaid fees and fnb left it for 3 months and came back still charge me lot of money again. I need the R360.58 back as my sister passed away and me paying for this as noticed bank benefit of this unpaid money.
53 replies
Review Distribution
5 Star
1 (2.9411764705882355%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
33 (97.05882352941177%)