PD
Percy D
Active since Feb 2023
9
Reviews
0
Industries
Reviews
9 reviews28 months ago
Bad experience at rcs and game Southgate
Had a previous problem with rcs regarding my game card received a sms requesting me to pay my account. Paid it on the 23rd December 2023. Went to game Southgate for assistance was treated badly by their credit controller. She eventually phoned rcs customer care was assistant by Julian who told me that my account us short paid. Told him that I paid more than my installment he then asked me do I have insurance I told him no. He went into my account and told me that they have added credit insurance on my account. Told him to cancel it as I did not requested it. He then told me he has canceled it and I will receive an email confirming it shortly. Am still waiting for their email. People should be very careful when dealing with rcs game.
0 replies
28 months ago
Arrogant and rude owners
Had a very bad experience at polar factory shop lenasia. Their website state that they close at 2pm got there at 12.40 was refused entry and was told that they don't care what we are going to do. We were a lot if people who wanted to buy but but was refused entry and was verbally abused us. Will never go to their shop again. Most arrogant and rude people Even told us if we have a problem to phone their head office
0 replies
28 months ago
Bad service Rcs
Have a game card for more than 20 years recently had a very bad experience with rcs as they're the administrators of the game cards. Spoke to a Britney on 1st December 2023 regarding my term which has been captured incorrectly . Have send them numerous emails regarding the matter no one responded to the emails. I am now refusing to pay my monthly installment which I know will affect my credit rating. Need help desperately
258 replies
29 months ago
Bad service and lies
Rcs game is the worst company to deal with purchased a fridge from game my term was captured incorrectly. Phoned rcs on the 1st December 2023 about it spoke to a Britney she assured me that my term has been fixed . Received my new statement today and nothing has been done regarding the issue. The repayment has not being changed neither the installment. I am now refusing to pay unless they fix the problem at hand. I had enough of their bad service and lies.
129 replies
29 months ago
Bad customer service
Send a review on Game Rosebank on 26th November 2023 the only response I got from them regarding my complaint is being referred from one person to another. Their service is pathetic. I am being punished for their cashier's mistake. Was told their senior manager would call me still waiting that I am now refusing to pay my monthly installment until matter has been resolved
71 replies
29 months ago
UNSATISFIED GAME CUSTOMER
I took out an installment plan over 36 months and the cashier put it through as 24 months. When I called to get it rectified they refused to rectify it and dropped the call in my ear. I went to the Game Store and the credit controller said there is nothing she can assist us with we need to contact the RCS call center and they are not helpful at all, instead they drop the calls in our ear. Please assist us as we are desperate for help.
72 replies
38 months ago
Innovation group service is pathetic
Took out a extended warranty with innovation group. Has been paying my premiums since January 2023. Have requested my policy documents since January. As I don't even know what my policy number is. Not very happy with their service. Will definitely not recommend them.
106 replies
39 months ago
Very unpleasant experience with dealer
Will never go back there or recommend dealership. Took car for a service car came back damaged. Car was there 2022 for more than 2months with gearbox problems. My fender and door was damaged . They used a rubber melat to fix it. My car is always worse when it comes from there. I never get proof of job card there is always a problem regarding job cards. They never accept the fact that they damage your car making it look like you are the one damaging it. Their workshop manager even called my car a nightmare. My engine cover was cut off and they deny it although they were the last dealership working on my car. Toyota South Africa was not able to assist me.
0 replies
39 months ago
Bad service
Worse experience was treated Unfairly. Car was damaged and they refused to take responsibility of damages done in their workshop. Toyota South Africa could not assist me after I contacted them was told I don't have a case because there is no proof that it was done by rand stadium the glen.
0 replies
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5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
8 (88.88888888888889%)