JV
jacqui V
Active since Apr 2010
26
Reviews
0
Industries
Reviews
26 reviews24 months ago
multichoice of nothing
I recently spoke and reviewed this really putrid business and its still the same. No one of these *********** useless NON SERVICE to whom i so greatly contribute to a monthly pay check has even bothered to help. their promise of we will contact you is just that. empty lies matching up with their greed for more money but no decent programming and less help. so i have decided to stop my continueous contributions. MULTICHOICE HAS THE ATTITUDE OF LESS WE DO THE BETTER
53 replies
24 months ago
Multichoice DSTV disgusting uselss non existing service to the non shareholder public
I am really so sick of this ****bag ******* business i can scream. I have not been able to watch SHOWMAX for three months and all my attempts to get this useless business to assist me has been fruitless. I have made numerous calls to the call centre. alas each one is as stupid as the next. NO HELP there. I have been waiting in hour long queues to be helped but NO HELP there either. I have emailed the putrid useless money making business and NO HELP there either. in fact i was not even recognised in an email to say we wont help. What is my next action? simply just cut this ****. Let me shout this out loud! imagine I was one of this useless business's shareholders that are reserved for the chosen ones, i am sure i would be able to watch everything for R99 instead of the R1000 i am paying. no respect for this sick ****bags
106 replies
36 months ago
PNA not accredited sellers of CRICUT
On 15 April 2023 I purchased craft supplies from PNA Tygervalley to the amount of R7550.79. One of the items I purchased was a CRICUT MUG PRESS Machine. The same evening I opened the box, read the instructions and proceeded to register and install the machine to my current CRICUT account. The MUG PRESS did not install properly and does not start up or remotely activate at all. I tried several times with no positive result. I left it and tried again during the course of the week. No difference. I contacted CRICUT head office in USA to assist. I returned the machine to the store on 24 April 2023 and was told the following: I have to get a letter from USA to say that PNA must replace my machine but that is not quite how it will work because a third party is now involved whom I was never informed of during the purchase. I had to contact a company called Recton and deal with them regarding this machine. When I purchased the item i was never informed of this third party and I was not informed of the fact that PNA is NOT an accredited agent to sell this product but that they are outsourced by the third party to sell this product therefor I can jump up and down and scream my lungs out but I will not get either a refund or an exchange. I then brought their attention to their POLICY on their till slips which is proof of payment whereby the store POLICY cleary states that I am to either get a refund or an exchange. The store management refuses to honour their policy and I was told by the manager that only some people get refunded because of some long nonsensical story. Let me also add that I was never given a proper SA electrical cord for the machine but only had the foreign plugs and cords. So now I will speak to my lawyer to issue them with a notification of a case that will be made with consumer protection for A: not honouring their policy and B: ******* practice by not informing the customer that PNA are NOT authorized resellers of CRICUT. They did not give me a disclaimer to sign nor did they explain the refund or exchange procedures for a product that CRICUT USA have not accredited them (PNA) to sell.
0 replies
57 months ago
Nedbank employee lost an investment of over a million
Nedbank took more than a million and cant explain where the money is. In July an investment was made to Nedbank. Four days after the investment was made the money was laying in an ordinary savings account and not in the investment optimum plus as per promised discussed and finalized with the bank employees. A week later the money was still not in the investment as of course an ordinary client just does not have the luxury to speak to anyone at the bank and have to go through a bank telephone consultant which makes this extremely useless and a total waste of time. Finally the employee who were suppose to do the work called back and said that he will contact head office and ask for the lost days of investment to be paid. 19 days after the investment was made the money is now GONE. It is not in the investment and it is not reflecting in the banking account. i then spoke to an online person whom first told me that the account is not linked. Then he told me it is half linked. He said papers need to be signed to link it. The money, more than a million is gone and the person who opened the investment account at the bank now says a team leader should have called me. What type of bank is this? I will now proceed to go to the newspaper with this story because it is the first time in my life that this process of investment has taken place. Nedbank stole the money.
0 replies
57 months ago
The worst of incompetance and dishonesty experienced
The worst of incompetany experienced. My fiancé received a call from Vodacom 26-7-21 to upgrade our phones. He discussed several options with the consultant and requested an email to show different options and costs. The consultant emailed him the options discussed with all the prices. He then emailed her back to confirm if the prices quoted are for Top Up contracts. The consultant emailed back and confirmed: “Yes it is for Top Up contracts” On 27-7-21 he emailed her with his choice, which was mentioned on her email of 2 phones at the price for a Top Up, contract at R829pm x 12 months. She said she would call him later that day to finalise the deal. Her call later that day now make mention of a different price of R859pm. He told her that price is wrong and the price she quoted in the email to him is definitely R829pm. She then said she made a mistake and he told her to rectify that mistake as he was quoted R829 and she needs to get that price authorised for his Top Up contracts. On 28-7-21 a second consultant called him wanting to confirm the deal for 2 Top Contracts. She told him she knows about the error made by her colleague and that price is R859 not R829. She also said that her colleague forgot to quote the VAT on the email and therefore the difference between the 2 prices is the VAT. She said if you add the VAT to the R829, you should get to R859. My finance who works with finance and VAT everyday so he checked this calculation and told the second consultant that actually if you add VAT to R829 you only get R853, therefore the difference is not due to VAT. This second consultant then said that R859 is a “round number” that the system calculated due to VAT. He explained that R859 is not a round number. He explained to this second consultant that she is lying because Vodacom’s system does not calculate VAT incorrectly. He told her that he had a Vodacom statement right in front of him and that if you calculate the VAT, the system calculates it 100% accurately. Vodacom needs to explain how they allow their consultants to lie blatantly to consumers? Some consumers will not question their incompetence and this is appalling and totally unacceptable to be lied to. This puts the already bad review of Vodacom in an even worse light. We need Vodacom to apologise and explain. Something like this should be reported to the consumer commission. We really need Vodacom to NEVER call us again!
106 replies
57 months ago
The worst of incompetany experienced.
My fiancé received a call from Vodacom 26-7-21 to upgrade our phones. He discussed several options with the consultant and requested an email to show different options and costs. The consultant emailed him the options discussed with all the prices. He then emailed her back to confirm if the prices quoted are for Top Up contracts. The consultant emailed back and confirmed: “Yes it is for Top Up contracts” On 27-7-21 he emailed her with his choice, which was mentioned on her email of 2 phones at the price for a Top Up, contract at R829pm x 12 months. She said she would call him later that day to finalise the deal. Her call later that day now make mention of a different price of R859pm. He told her that price is wrong and the price she quoted in the email to him is definitely R829pm. She then said she made a mistake and he told her to rectify that mistake as he was quoted R829 and she needs to get that price authorised for his Top Up contracts. On 28-7-21 a second consultant called him wanting to confirm the deal for 2 Top Contracts. She told him she knows about the error made by her colleague and that price is R859 not R829. She also said that her colleague forgot to quote the VAT on the email and therefore the difference between the 2 prices is the VAT. She said if you add the VAT to the R829, you should get to R859. My finance who works with finance and VAT everyday so he checked this calculation and told the second consultant that actually if you add VAT to R829 you only get R853, therefore the difference is not due to VAT. This second consultant then said that R859 is a “round number” that the system calculated due to VAT. He explained that R859 is not a round number. He explained to this second consultant that she is lying because Vodacom’s system does not calculate VAT incorrectly. He told her that he had a Vodacom statement right in front of him and that if you calculate the VAT, the system calculates it 100% accurately. Vodacom needs to explain how they allow their consultants to lie blatantly to consumers? Some consumers will not question their incompetence and this is appalling and totally unacceptable to be lied to. This puts the already bad review of Vodacom in an even worse light. We need Vodacom to apologise and explain. Something like this should be reported to the consumer commission. We really need Vodacom to NEVER call us again!
0 replies
58 months ago
False advertising
Takealot falsely advertise items. I purchased a specific item and received the wrong one. I returned it however the quality of service i received from takealot telephone consultants are below poor. and the same can be said about their other staff members who send out email. I purchased an item that I saw and the one I received was totally different. The takelot employee told me that it is the same item after it is more than clear that it is not. She continuously and persisted that I was wrong even though it is clear that she has no idea what she spoke about. Takealot will refund me but as for their employees and the false advertising they get a full zero with me and i will from now on rather purchase elsewhere.
0 replies
89 months ago
RUBBISH THIEVING LOANSHARK BUSINESS STEALS PRIVATE INFO
I threatened on my last complaint that I will take this business on if I so much as get one more harassment I will take them on. This business is the most disgusting type on the face of the earth. I have absolutely NOT given authority to use my details and they obviously stole it from somewhere or they bought it illegally. Below is the detail of the person who just does not understand plain English: Gina Nel (Mrs.) DirectAxis Financial Services Administrative Assistant Office: +27 (0) 83 ********** Fax: +27 (0) 86 ********** DirectAxis SA Pty Ltd Physical Address : 108 De Waal Rd, Southfield, Cape Town 7800 Authorised Financial Services Provider (FSP 5 and FSP 7249).Legal Registration No. : 1995/006077/07 HOU OP OM MY TE VERPES MET JULLE GEMORS EK STEL NIE BELANG NIE EN MOENIE MY PERSOONLIKE DATA KOOP OF STEEL NIE. DIS JOU LAASTE WAARSKUWING. STOP OM MY EPOS OF SMS 'se TE STUUR IDIOOT DO NOT HARASS ME ANY FURTHER EITHER BY EMAIL OR SMS AS I AM SO SICK OF THIS RUBBISH. I DEMAND YOU DELETE MY PERSONAL DETAIL AS I HAVE NOT GIVEN IT TO YOU!!!!
210 replies
90 months ago
Loans sharks harrasment
I"d like to inform Direct Axis that, should they NOT refrain from soliciting me illegally, I will now have to proceed with consumer protection and then naturally should this company not respond favourably then I will proceed with consumer commission. I have asked in the past to STOP soliciting me as I have NO business with this company nor will I ever as I think this is a bunch of greedy loan sharks whom I have not dealt with ever before. they obviously obtained my details fraudulently as I have NOT consented any company to give my details to this loans shark business. if you do not remove me from your data list, I will proceed with action against you and i am so not joking.
210 replies
91 months ago
illegal solicitation
I HEREBY DEMAND an apology from this bank and its marketing division and communications for illegally soliciting me for business. Illegal because I have not authorised any individual from this company to solicit business from me. You have obtained my email and telephone numbers illegally, yes illegally because it was done without my knowledge. I hereby order this company to DELETE my information and also not illegally obtain my information from wherever you chose to request it from. this is not the first time that I have ordered a complete deletion of my details. I want PROVE that it was deleted from your system and do not give me any bull on why you cant delete me!!
105 replies
Review Distribution
5 Star
1 (3.8461538461538463%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (30.76923076923077%)
1 Star
17 (65.38461538461539%)