vijay M

Active since May 2010

Reviews

Industries

Reviews

55 reviews

3 months ago

Urgent Complaint: Contract Cancellation and Disputed Charges

Dear Telkom Mobile Customer Service, I am writing to formally lodge a complaint regarding my mobile contract and the handling of its cancellation. I entered into a contract with Telkom Mobile. Shortly thereafter, I requested cancellation of this contract. Your team confirmed that the cancellation was processed, which I understood to mean that no further obligations would remain on my account. However, I am now being informed that I am still liable for charges related to the device, despite the following: The contract was officially cancelled by Telkom The device is still sealed, unused, and in its original condition Telkom has not made any arrangements to collect or accept return of the device I have made multiple calls to your customer service team, but have not received a clear or consistent resolution This situation is unacceptable. It is unreasonable to charge me for a device that I am willing to return, especially after my cancellation was confirmed by your team. Immediate clarification of my account status Removal of any charges related to the device Arrangement for the return/collection of the device Written confirmation that the matter is fully resolved If this matter is not resolved promptly, I will have no choice but to escalate my complaint to the relevant regulatory bodies, including ICASA and the Consumer Protection authorities. Please treat this matter as urgent. I expect a written response within 5 working days.

0 replies

Truewood Furniture

7 months ago

After two months no delivery

Not delivered the product till now, its been two months i ordered and they suppose to deliver on 08th of January till today no one delivered my product really not impressed with the service

0 replies

Travelstart

8 months ago

Excellent Service

There was an error in Surname and Ayanda was instrumental with short notice and he ensured the amendments are updated with no time as the travel was with 4 hours I am very delighted with his service Thank you

0 replies

Vodacom

10 months ago

Urgent Follow-Up: Unresolved Complaint and Lack of Response

Dear Vodacom Customer Care, I am writing to express my deep dissatisfaction with the service I’ve received. I raised a complaint with your call centre regarding funds I am being charged for — without receiving the value or service I’m paying for. Despite assurances that the matter would be investigated and I would be contacted with a resolution, I have yet to receive any follow-up. This lack of communication and accountability is unacceptable. I expect a service that reflects the payments I make, and I deserve timely updates when issues are escalated. If this matter is not resolved promptly, I will have no choice but to escalate it further through external channels such as ICASA or consumer platforms. Please treat this as urgent and provide feedback on the status of my complaint

2 replies

MetroFibre Networx

13 months ago

Pathetic price increase and Unacceptable service , day light ********s

Price increased close to 20% without notifying to the customer and i sent an email saying that this is not fair if you do this i would want to cancel i cant continue as i am supporting you guys more than 7 years, they just disconnected my line without even informing or calling me to check what is wrong, what a pathetic and painful service you guys are giving to the long standing customers who is supporting you, very very bad , in fact **********, shame on you, i will not recommend you guys to anyone in future, since you have grown as a big company doesnt mean you dont respect the clients and dont provide the service for what we paying. When i called they simply said we cancelled and i explained them, then they said Nosipho will call you to reconnect but no one called and when i tried calling multiple times they want to charge 700 bucks for the reconnection which is day light *******

1 reply

Makro

19 months ago

Order not delivered close to two months

Good day, I am writing with very sad and angry with you guys, i have ordered in on your website on 30th Nov and they only delivered one time from the order and they didnt delivered anything else today, although they called few times that they are going to come and deliver but which never happened, when i called this afternoon they are saying they delivered, i am surprised who and where they delivered, which was not delivered to me, its like a day light ******* from you guys.

1 reply

McDonald's

33 months ago

Phone ****** from inside Mcdonalds

My phone was ****** from my pocket inside Mc D waterfall, my food was delayed badly and there was no security available on that day, i am trying to contact the store to get footage but no one is bothered, how on earth do we feel safe? because of the delay i lost my phone which is 28k, do you guys can help me or do i need to fight legally with you guys ? thank you

0 replies

McDonald's

47 months ago

Bad Service, Items Missing, Delays, Poor Support

Every single time some disappointment, either service, food missing, sauce missing, delay or bad customer support you name it always something is wrong with Waterfall Drive Midrand McDonalds

0 replies

Makro

48 months ago

After 1 month of placing order i received a call saying no stock - pathetic

How an earth its possible to say after packaging no stock ? after a month i received a call saying that you dont have stock, what are you doing whole month? sleeping? seriously pathetic, poor, cheap on you guys, why did you keep my monies if you dont have stock and why did you packaged my stuff ? i need my stuff thats all i want

1 reply

Vodacom

54 months ago

most worst fibre service provider with pathetic service levels

I am a new client of vodacom fibre, their way of working is pathetic, no proper support and they are not even bothered of client , useless, sick and waste of time, what a piece of mistake i have done in choosing vodacom fibre, really didnt expected from you guys. i even spoke to the direct people zero help from anyone.

2 replies

Review Distribution

5 Star

1 (1.8%)

4 Star

1 (1.8%)

3 Star

0 (0%)

2 Star

25 (45.5%)

1 Star

28 (50.9%)

vijay M

Reviews

Urgent Complaint: Contract Cancellation and Disputed Charges

After two months no delivery

Excellent Service

Urgent Follow-Up: Unresolved Complaint and Lack of Response

Pathetic price increase and Unacceptable service , day light ********s

Order not delivered close to two months

Phone ****** from inside Mcdonalds

Bad Service, Items Missing, Delays, Poor Support

After 1 month of placing order i received a call saying no stock - pathetic

most worst fibre service provider with pathetic service levels

Review Distribution

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