RL
Raymond R
Active since Apr 2023
15
Reviews
0
Industries
Reviews
15 reviews2 months ago
Old mutual, ******* service
I hate doing this but it seems the Hellopeter route is the only way to get a South African business attention I have 2 Living Annuities with Old mutual superfund and in November last year I increased my monthly income for the first time in 4 years. When I received Febs payment I realised that old mutual only increased the one. Since then I've sent numerous emails, tried calling the 0860 (only to listen to your time is important to us for 10 minutes) number. I do not want to talk to an advisor, I simply want an answer, Why only do the one increase Why can't you answer emails Why do I have to lick behind to get someone to react IN the meantime I get 5 plus calls a day from old mutual peddling burial policies and ****. Get your act together olease
159 replies
8 months ago
Brilliant shopping experience
These guys are brilliant, same brand as a major outdoor shop at a fraction of the price. It takes a bit of time but they keep you informed all the way
1 reply
10 months ago
Vodacoms Upgrades
Upgrades, person who called me was extremely arrogant, pushy and tried his best to get me to commit to a new contract. As my wife and I are both now on pension, I do not want to commit to a new 3 year contract which we'll probably not be able to afford in the near future. Joshua simply could not understand this, he kept talking over me, insisting that I must commit NOW, and why would you need time to consult with your wife and and and. I suppose he must be an upgrade god in vodacoms hallways as he bullies people into committing to new contracts. We shall not be renewing our contracts once the maturity dates comes around. Please accept that Joshua, please listen to your customers, please stop talking over the other person. I did ask him to call back at 8 (he commented to this time). He did at 9 but I thought it better to rather ignore him
159 replies
10 months ago
Perfect service from Howling Moon
Excellent service, left a query on the Howling Moon website, Otto Landman responded with exact answers to my questions and even gave me a suppliers details to source what I needed. Extra mile, thank you
0 replies
14 months ago
Nedbank useless useless useless
At the beginning of 2024 my eldest daughter suddenly had FICA issues, one visit to the branch fixed this, for about 6 or 7 months when it recurred. This time however Nedbank in its wisdom suddenly had NOTHING on file. After getting a letter of good standing from SARS, which in itself is a challenge, and all the trust documents from the Auditors, and municipal statements and whatever else they needed and another 4 trips to the branch, everything was now apparently right, or at least promised to be. In the meantime she opened an account at a better bank. Unfortunately I paid money into her Nedbank account, by accident, and the exact same fica requirement are now an issue. Please get your act together Nedbank, quickly becoming more useless than anything in sa
0 replies
16 months ago
Hisense ZERO SERVICE within 5 months
Bought an 18kg washing machine from game, 5 months ago. Stopped working last week E6 error. I asked for help on the hisense website, got 2 missed calls 4 days later, called back, the person who answered would get the person who called me to call back ALAS F.... ALL callback The salesperson at Game is now ignoring me, according to him hisense does not answer I'm now sitting with a house full of children and no way to get washing done. **** service, from a **** company, with **** products
445 replies
17 months ago
Toyota Extended Service Plan
Not the product, the people. I had my bakkie serviced at NTT Toyota Groblersdal, 90000km, service was done, reception was quick and very courteous, car was ready in time 10/10 for the dealer. About an hour after I received my bakkue I got a call, from, I presume, Toyota HO regarding an extended service plan. It sounded OK and I asked the lady to mail my the details, she confirmed my email address and I started to wait. Needless to say I haven't received anything, but have now, 26 November, until today 6 December, had 16 missed calls from these people. Hopelessly to ******** to leave a message or mail the stuff as promised just call for a few seconds. I've tried to call back, but nothing happens. Please loose my number
0 replies
22 months ago
Weelee "5 STARS"
Started shopping for a car about 3 weeks ago and dealt with countless salespeople in the process. Almost none of them were knowledgeable or interested 8n dealing with someone not looking for a R1M car Until I made contact with Sicele from Weelee in Centurion. Extremely knowledgeable about the product he was selling, explaining every bit as we went along. Well done Sir, you made me smile. Very nice, and highly unlikely to meet someone who is really proud and knowledgeable about his profession and his product
53 replies
23 months ago
Will FNB assist you when your card is cloned? *NO*
On 15 may 2024 I bought R1300 odd from SPAR in Marble Hall. After arriving home I found that someone ordered a rental car in Dubai on my card. I immediately made contact with fnb ***** devision, these transactions disappeared from my statement very quickly, not reversed, just disappeared, including the transaction at Marble Hall Spar. My card was stopped immediately. Very helpful lady from fnb who assisted me After a few days these transactions magically appeared again, and I got this reply from fnb Dear MR RAYMOND LE ROUX Please be aware that we are unable to process your dispute due to the outstanding Communication with Merchant/Service provider: EMPIRE CAR RENTAL N 14,764.11 EMPIRE CAR RENTAL N 15,329.98 EMPIRE CAR RENTAL N 15,381.43 Please be advised the Bank’s process with regards to the above is governed by “VISA/MasterCard” According to VISA/MasterCard requirements, the cardholder is required to contact the merchant first to try and resolve prior to the Bank getting involved. Kindly contact the merchant to inquire about the refund for the amount that was charged to the credit card. Please retain all evidence of recent communication with the merchant in your attempt to resolve the dispute and that you requested a refund for the funds which was debited from your account. Proof that client tried to resolve with merchant Proof of cancellation Terms and conditions of merchant Proof of refund slip / acknowledgement of refund Proof of purchase / invoice / booking confirmation / rental agreement So it seems if someone uses your detail, its up to you to do the banks job I spoke to Empire Car in Sasolburg, they confirmed that is was not them, I also made contact with a Empire Car in Dubai and they confirmed the same. The person in charge at the Dubai office actually called me, more than what I can say for fnb I've since reported the transactions again, and got an automated response. I alse sent the correspondence from both empire car to fnb So fnb, so much for security.
106 replies
25 months ago
RAW SUSPENSION EXCELLENT
I recently received a RAW Suspension upgrade as a gift, from my wife. As I have ten thumbs I started to look for an installer immediately and was given Dries Du Toit's telephone number by a friend, as apparently he knew the ins and outs. This was the understatement of the year. Not only did he get me a list of installers in my area, he sent me numerous links and videos explaining all the do's and dont's when installing Extremely knowledgeable about his product, fast friendly and truly helpful information shared I haven't installed it yet, but if the product is 1/10th as good as Dries, nothing can touch it Thanks Dries, truly a remarkable performance, keep it up and soon you'll have the rest of South Africa convinced.
0 replies
Review Distribution
5 Star
5 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (66.66666666666667%)