MD
mandy D
Active since Jun 2023
16
Reviews
0
Industries
Reviews
16 reviews3 months ago
MyRunway - Funny Odour in Boots
I purchased a pair of boot from them. When I received the boots, there is a funny odour, I am assuming that it is from the paper that was stuffed into the boots. When I called MyRunway, I was told that I must remove the paper if I want to keep the boots - logic - if the paper has a bad odour - what is going to happen when I wear the boots - are my feet going to become stinky? I said to the agent that I will going to log a return and she was very quick to tell me that I would need to pay the courier fee for the collection - you send me an item that has a funny odour and expect me to take a chance with it!!
0 replies
3 months ago
LANCET
I had contacted Lancet on 08.01.2026- as I had not received the invoice for tests that were done at the end of Nov, beginning of Dec 2025. I received an email during the course of the day and immediately made payment and emailed the POP to the email address provided. On the 10.01.2026 - we received an email with the invoice, requesting payment, with the note that the POP should be emailed - RE-EMAILED IT. Today another email requesting POP - Lancet you are creating the impression that your staff are not competent - how many times must one send the same POP to you!!! Does this now not constitute harassment??
56 replies
3 months ago
No service by a manager at woolworths
Walked into woolworths cafe greenstone and was complerely ignored as i waited to be served - the manageress looked at me ans chose to ignore me. We eventually walked out and as we were leaving she offered to help - we left.
0 replies
6 months ago
False delivery info from Makro
I purchased items online and received a message at 11:30am that the driver was en route to me. Its now after 6pm and no delivery. I tried phoning the number provided for the driver - but it waa not the drivers phone number. The individual said he will speak to the driver and revert. I then received a call from someone who claimed that he is the driver and that he will get to me shortly as he was in midrand and chloorkop was his nezt stop. I told him that i could not wait for him and he aaid that he would deliver to my house as he lived in thembisa. After 6pm and still no delivery for an item that was ordered on wednesday. As per the driver he is stuck in traffic - i am 6lm from the original delivery address
71 replies
8 months ago
Disgusted with Discovery Medical Aid
I was diagnosed with a fatty liver a few years ago and my GP put me on Legalorn forte. I have been alternating between legalorn forte and milk thistle. However, in June I tried to purchase Legalorn forte and found out that there seems to be a shortage in the market - the Dischem in the area that I reside didn't have it and I was fortunate to find it at Clicks - who had it in packages of 30 - so I purchased 2 boxes which medical aid paid for. Yesterday I noticed that Clicks has it, however they had the 100 in a box, so I tried to purchase it - Medical aid rejected the purchase. I phoned Discovery today and spoke to a consultant in the Client Care Services - who advised me that the medical regulations state that I am only allowed to purchase 90 in a 23 day cycle. What am I suppose to do - if the box comes with 100 tables - this is medication sold in the front end of the store - so they are not going to remove 10 from the box and sell me 90. Purchasing the 100 is cheaper than me purchasing 3 x 30 (which they currently dont have stock off). I wasted 32 minutes of my time on the phone with the consultant and when I asked to speak to the supervisor - I was once again put on hold - 5 minutes later I hung up. The consultant advised that I should go get a script from my GP - yes sure at a cost of about R700 - what do they care - its not their funds??? Why does common sense not prevail in this instance!!!
3 replies
8 months ago
IS BASH ****MING THEIR CUSTOMERS??
On 28.07 I purchased 2 pair of boots from Bash Online 1. The 1st order number is: B18047702-01 - size 4 pair of boots. My order was cancelled by BASH as they did not have stock and my funds were refunded. The frustration is that when I logged into BASH on the 01.08 - they had stock and currently still have stock - however they have increased the price from R139.99 to R199.99 - so is BASH trying to **** their customers? Even today they have stock of the size 4. The cancellation of my order was communicated to my niece, for whom I had placed the second order - so they did not have the courtesy to even correspond with me 2. My second order number: B18049290-01 - my niece received 2 right boots. We can only do an online return - not exchange - and we are still waiting to hear if we are going to be charged the courier fee for BASH to collect - their stuff-up but we are the customer must pay the price - unacceptable
0 replies
13 months ago
Excellent Service Levels from Myrunway
I recently had to return an item, and Channel assisted me throughout the process. She was incredibly helpful and professional every step of the way. Thanks to her excellent service, I would definitely recommend Myrunway!
0 replies
22 months ago
CELLC - DAYLIGHT ******* AND LIES
Further to my email of 21.06 - wherein CELLC stated that they had privately rep**** to me - this is untrue. I have not received any communication from CellC
371 replies
22 months ago
Daylight ******* by CellC
I previously shared that I had purchased 3 x R15 All in one bundles from CellC. I never received the airtime and between CellC and FNB, they kept blaming each other. I was eventually refunded only R10.00 CellC mentioned that they had contacted me privately - this never happen to date. Further to the above on the 01.06.2024 I purchased data to the value of R99 and to date I have not received the data
53 replies
23 months ago
fnb fails its customer
I purchased airtime on the Cell C website, 3 transactions of R15 each, yesterday, 17.05.2024. I received the messages from FNB incontact, however I never received the airtime from Cell C. Today I phoned CellC and was told by them that since it is more than 24 hours later - they cannot do anything and that I must speak to FNB - I spoke to Corben at FNB who transferred me to the authorization department, who gave me cancellation codes(801301/809311/502478)that I needed to provide to Cell C - I phoned Cell C again and spoke to Thobekile and she said they cannot do a cancellation as they never received the funds and that it is FNB that needs to resolve it.I phoned FNB again and spoke to Nonkula and she advised that I must fill the attached and return to FNB!
53 replies
Review Distribution
5 Star
1 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (93.75%)