CN
Concerned N
Active since Jun 2023
12
Reviews
0
Industries
Reviews
12 reviews13 months ago
Update your records and stop sending threating letters!!!!!!!!
To Whom It May Concern, I am writing to express my extreme disappointment and frustration regarding the lack of information shared with SABC and the attorneys VVM. Despite my repeated efforts to provide evidence, I have been subjected to threatening messages. I have consistently demonstrated that our account is up to date, and my wife has been fulfilling our TV license obligations as required. The issue may stem from an outdated surname on your records, but this does not justify the harassment. I urge you to refrain from sending threatening messages and instead update your records to reflect the accurate information. I am willing to share the necessary documentation, as I have done previously. Please note that any further blacklisting or defamation of character will result in legal action against SABC and VVM attorneys. I will not hesitate to pursue defamation charges. I request formal acknowledgement of this email and expect a prompt resolution to this matter. Sincerely, Stan Janse van Rensburg
0 replies
16 months ago
Make sure you choose wisely
*Subject:* Ongoing Issues with Frogfoot Fibre - What Are You Doing About It? Dear Afrihost Team, I am writing to express my frustration with the poor service we’ve been receiving from Frogfoot Fibre through your platform. While Frogfoot was once reliable, their service has steadily declined, with continuous problems from one day to the next. This is incredibly disappointing and far below the standard I expect as your customer. What is Afrihost doing to address these ongoing issues with Frogfoot Fibre? As our service provider, I would expect you to take an active role in ensuring that your customers receive the quality of service promised. Given the repeated letdowns, I am seriously considering moving to another provider. Who would you recommend as a more reliable alternative? I would appreciate your honest feedback and a clear plan of action to resolve these problems, as this situation is simply unsustainable. I look forward to hearing from you soon.
0 replies
16 months ago
Don't make the leap to Frogfoot
**Subject:** Disappointment with Frogfoot Fibre Service Dear Frogfoot Fibre Team, I am writing to express my growing disappointment with your service. While I was initially impressed by the quality and reliability of your network, it’s clear that things have taken a turn for the worse. Over recent months, the service has become increasingly unreliable, with continuous problems occurring from one day to the next. This is not the standard of service I expected from a company that was once great and reliable. It is incredibly frustrating to deal with frequent disruptions, especially when fibre connectivity is essential for work and daily activities. What makes it worse is the lack of improvement or resolution despite these ongoing issues. I urge you to address these problems urgently and restore the high-quality service you were once known for. Please let me know how and when you intend to resolve these issues. Yours sincerely,
56 replies
16 months ago
Dont make the leap to Frogfoot!!
**Subject:** Disappointment with Frogfoot Fibre Service Dear Frogfoot Fibre Team, I am writing to express my growing disappointment with your service. While I was initially impressed by the quality and reliability of your network, it’s clear that things have taken a turn for the worse. Over recent months, the service has become increasingly unreliable, with continuous problems occurring from one day to the next. This is not the standard of service I expected from a company that was once great and reliable. It is incredibly frustrating to deal with frequent disruptions, especially when fibre connectivity is essential for work and daily activities. What makes it worse is the lack of improvement or resolution despite these ongoing issues. I urge you to address these problems urgently and restore the high-quality service you were once known for. Please let me know how and when you intend to resolve these issues. Yours sincerely,
0 replies
17 months ago
Don't buy a VW as you don't feature on their radar, they are too big!!!!!!!
-**COMPLAINT AGAINST VOLKSWAGEN SOUTH AFRICA** **To Whom It May Concern,** I am writing to formally express my deep dissatisfaction with the quality and service provided by Volkswagen South Africa regarding the recent purchase of a vehicle from your dealership. My experience with both the vehicle and the company has been nothing short of frustrating and disappointing, and I feel compelled to share my concerns publicly, given the severity of the issues at hand. **Vehicle Issues and Faults** Despite the fact that the vehicle has registered less than 3,000 kilometers on the odometer, it has already developed multiple significant issues that should never occur with a brand-new car, particularly one from a reputable brand like Volkswagen. The following problems have been identified and remain unresolved: 1. **Body Panel Misalignment:** The body panels of the vehicle are poorly aligned, which raises serious concerns about the overall quality control and manufacturing standards. This is not just an aesthetic issue; it reflects a lack of attention to detail in the production process and a disregard for consumer expectations. 2. **Safety Features Malfunctioning:** The safety features, which are vital for the protection of both the driver and passengers, are faulty. Given the increasing reliance on advanced safety systems in modern vehicles, I find it completely unacceptable that a brand-new car is already exhibiting issues in this critical area. 3. **Frequent Repairs Needed:** The car has already required repairs within such a short time frame, which raises doubts about the quality and reliability of Volkswagen vehicles. A new car should not require repairs so soon, especially when it has been carefully maintained according to manufacturer guidelines. **Warranty and Guarantees** I was led to believe that Volkswagen’s warranties and guarantees would provide me with peace of mind and that any issues with the vehicle would be addressed promptly. However, my experience has been starkly different. It seems that these warranties and guarantees are essentially meaningless, as the response from Volkswagen South Africa has been slow, unhelpful, and dismissive of the issues I've raised. Rather than receiving the high level of customer service I was promised, I have encountered delays, poor communication, and a lack of accountability. This behavior is entirely contrary to what any consumer should expect from a company that claims to prioritize quality and customer satisfaction. **Lack of Accountability and Support** What’s most concerning is the apparent lack of accountability and the dismissive attitude from Volkswagen South Africa. It is clear to me that the company is more interested in selling vehicles than addressing the real problems that customers face with the products. I’ve seen countless negative reviews from other customers who share similar experiences, and it is apparent that this issue is widespread. At this point, I no longer feel that Volkswagen is a company that values its customers or cares about their long-term satisfaction. As a consumer, I expected a reliable product and efficient after-sales service, but I have been sorely disappointed. **Recommendation for Alternative Brands** Based on my experience, I would strongly advise prospective buyers to consider alternatives to Volkswagen, such as Chery or Haval, who have been praised for their quality, customer service, and value for money. It is increasingly clear that the larger corporations, like Volkswagen, are becoming too complacent and indifferent to the concerns of everyday consumers. **Request for Resolution** Given the severity of the issues I have encountered with both the vehicle and the company, I am requesting the following: 1. A full inspection and repair of the vehicle, ensuring that the body panels are aligned correctly and that all safety features are functioning as intended. 2. A reassessment of the warranty and guarantee policies to ensure they are adhered to in a meaningful way. 3. Immediate action to rectify the poor customer service experience and provide me with a resolution in a timely manner. 4. A formal apology from Volkswagen South Africa for the inconvenience, frustration, and financial losses I have incurred due to these issues. If these matters are not addressed in a reasonable timeframe, I will have no choice but to escalate this complaint through legal channels, as well as share my experience widely through consumer protection platforms and social media to warn others. I trust that Volkswagen South Africa will take this complaint seriously and work swiftly to resolve these issues.
112 replies
17 months ago
Just Rental your time and Money away..................
**A Disappointing Experience with Just Property, Especially the Montana Properties Office** I recently had the misfortune of dealing with Just Property, particularly their Montana Properties Office, and I feel compelled to share my experience in the hopes of saving others from similar frustration and disappointment. From the very start, their attitude was dismissive and unprofessional. It was evident that they simply did not care about their clients or the quality of service they provide. Communication was poor, and when concerns were raised, they were brushed off as unimportant. It felt like they were more focused on taking advantage of their clients than offering fair and transparent service. One of the most frustrating aspects of dealing with this company was their insistence on making us repeat tasks they deemed "not done correctly," even when they were completed properly the first time. This unnecessary back-and-forth caused significant inconvenience and wasted time, highlighting their lack of respect for the clients they claim to serve. What made this experience even worse was the condition of the property. We returned the property in better condition than we received it, with significant improvements made at our own expense. However, this did not matter to them. Instead of acknowledging this, they nitpicked small, irrelevant details, creating unnecessary disputes and stress. Their approach felt unreasonable and entirely unfair. Unfortunately, it seems their goal was to hold onto as much money as possible. We felt cheated and taken advantage of, as they withheld funds without just cause. It’s hard not to see this behavior as ********* and *********. This is not the kind of service one would expect from a company in the property management industry. If you are considering using Just Property, particularly the Montana Properties Office, I urge you to think twice. There are far better rental companies out there that prioritize professionalism, fairness, and customer satisfaction. Based on my experience, Just Property seems to lack integrity and operates in a way that is far from transparent or honest. Save yourself the stress, frustration, and financial loss—find a company that truly values its clients and treats them with the respect they deserve. My experience with Just Property, especially the Montana Properties Office, has been nothing short of disappointing, and I would not recommend them to anyone. **Final Note:** I hope this review encourages them to reflect on their practices and treat future clients with the professionalism and fairness that should be standard in the industry.
56 replies
17 months ago
Just when I thought things have gone wrong!!
If you feel the claim was rejected unfairly voice your opinion, as they have really helped us out thank you Standard Bank!!
56 replies
17 months ago
Don’t be fooled by all the adverti*****ts, VW don’t care
Consumer Complaint: Volkswagen South Africa - Defective T-Cross and Appalling Customer Service Dear Hello Peter, I'm writing to share my disastrous experience with Volkswagen South Africa regarding my brand-new T-Cross, purchased in September as a birthday gift for my wife. Despite our previous issues with the T-Cross, I gave Volkswagen another chance, hoping for a better experience. Unfortunately, this new vehicle has been plagued by: 1. Defective air conditioning unit 2. Poor body alignment 3. Malfunctioning safety features To make matters worse, Volkswagen South Africa's customer service has been abysmal. They've been slow to respond, unwilling to take responsibility, and quick to dismiss our concerns. As a loyal customer, I expect: 1. A safe and reliable vehicle 2. Prompt resolution of issues 3. Accountability from the manufacturer Instead, Volkswagen South Africa has: 1. Failed to provide a satisfactory solution 2. Delayed repairs, leaving the vehicle undriven 3. Ignored our frustration and disappointment The impact on my family has been significant. My wife, who was thrilled with the gift, is now extremely disappointed and frustrated. As the saying goes, "happy wife, happy life," but currently, my life is not very happy. I urge Volkswagen South Africa to take immediate action: 1. Acknowledge the defects and safety concerns 2. Replace the vehicle with a new, defect-free unit 3. Provide compensation for the inconvenience and distress caused I appreciate Hello Peter's assistance in resolving this matter. Sincerely, Stan Janse van Rensburg
112 replies
17 months ago
🚨 **Customer Alert: Disappointing Experience with Standard Bank Insurance** 🚨 I want to share a frustrating and disappointing experience regarding a recent claim denial from Standard Bank’s Insurance Department. Despite following all the necessary steps
🚨 **Customer Alert: Disappointing Experience with Standard Bank Insurance** 🚨 I want to share a frustrating and disappointing experience regarding a recent claim denial from Standard Bank’s Insurance Department. Despite following all the necessary steps as a policyholder, my claim for water damage due to a geyser malfunction was unjustly denied. After investigation, it was revealed that the installer had removed the thermostat and improperly installed the overflow system—details I was not informed about and could not have known. Standard Bank has refused to reconsider the claim, even though these issues were clearly outside my control. This experience has left me not only facing significant repair costs but also questioning the level of customer care and fairness one should expect from such a trusted financial institution. I urge anyone considering insurance with Standard Bank to think twice. When it came to a valid claim, their response has been dismissive and unhelpful. In a time when companies should be prioritizing transparency and customer support, it’s disheartening to face such resistance. If you value an insurer who stands by their commitments, you may want to look elsewhere.
269 replies
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5 Star
1 (8.333333333333334%)
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3 Star
1 (8.333333333333334%)
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1 Star
9 (75%)