JD
Jeanine D
Active since Aug 2023
13
Reviews
0
Industries
Reviews
13 reviews2 months ago
I am very satisfied ...
I am very satisfied with the service, Keroshan has been exceptionally helpful with resolving my problem and I would definitely recommend Momentum Bloom to anyone looking for affordable medical care.
56 replies
2 months ago
MTN has no integrity
I gave MTN more than one month’s written notice in December nearing the end of my contract in Feb this year to cancel my contract and migrate to prepaid. Despite this, they failed to process the cancellation, continued billing me, increased the subscription fee, and then suspended my outgoing calls for ‘non-payment’ and threatened to blacklist me on charges that should not exist. After months of emails with no resolution, I’ve now had to escalate the matter to ICASA. Very disappointing customer service and billing practices. Keep records of everything if you deal with them. Actually, do not use this this service in my opinion.
0 replies
5 months ago
Serious POPIA Breach — MediWallet Shared My Bank Statement on WhatsApp
I am extremely disappointed and honestly shocked by what happened today. A MediWallet representative pulled my bank statements from my online application and shared my personal bank statement in a WhatsApp chat without my consent. This is not a small mistake; this is a direct violation of my privacy and a breach of POPIA. My bank statement contains sensitive financial information. I never gave permission for it to be transmitted over WhatsApp, let alone dropped casually into a chat. This kind of behaviour is irresponsible and dangerous. I have screenshots of the entire conversation and I have already lodged a formal complaint with MediWallet. I am now escalating this matter to their compliance department and the Information Regulator as well. I expect: • An immediate investigation • A written apology • Confirmation that my data has been deleted • Assurance that this will not happen to any other customer This level of carelessness is unacceptable, and customers deserve far better protection of their private information.
53 replies
18 months ago
Pudo just takes your money
Requested a door to locker collection, my order was not collected and after numerous attempts to get it sorted with Pudo support, and on their whatsapp and their manager Jahno Beyers, my order was just cancelled and the money deducted without a refund. Rediculous service!!! Can't wait for Bob Box, will never use pudo again.
0 replies
23 months ago
What has happended to Takealot
I placed an order 29 May and it was set to be delivered 31 May, I didn't receive my order and after 4 emails one representative mailed me back, Sharlton.W, he then made promises to get the ordered delivered and asked if they can split the delivery, which I asked not to, then he informed me that that same product he wanted to split has been damaged and split my order anyway, I received half my order and is still waiting for my goods. What's even more disappointing is that Sharlton.W has stopped responding to my emails, leaving me with no resolution or update on my order. Takealot's standards have clearly fallen, and I'm extremely dissatisfied with the service I've received.
0 replies
23 months ago
Webafrica is the best
I've been using Webafrica fiber for over three years now, and the experience has been great! I moved, I was reconnected in a jiffy without any problems or delays to my Internet connection. I've had no problems at all, and I always receive quick responses to any queries I have. Their representatives are courteous and quick to resolve any issues. The customer service is top-notch. I would definitely recommend Webafrica fiber to anyone looking for reliable internet service.
0 replies
24 months ago
The Deli for perfect gifting
Excellent service. No hassles placing orders and very helpful with the delivery, I would definitely recommend them. I surprised my man with a Sushi box and everything went down smoothly, no stress. Anneke was really helpful and on took care of my delivery like a pro. Thank you, I am so happy with this service.
53 replies
26 months ago
Indulgence Perfected: A Love Letter to Geldhof Chocolates
Geldhof Chocolates is not just a confectionery; it's a sublime journey into the realm of decadence and craftsmanship. From the moment I tasted their exquisite creations, I was transported to a world where every bite is an expression of love and dedication. The attention to detail is evident in every aspect of Geldhof's chocolates, from the meticulously sourced ingredients to the artful presentation. Each piece is a work of art, meticulously crafted to tantalize the taste buds and evoke a sense of wonder. But it's not just the taste that sets Geldhof apart; it's the passion behind the brand. Their commitment to quality and innovation shines through in every flavor combination, each more delightful than the last. Whether it's the rich creaminess of their truffles or the perfect balance of sweet and savory in their pralines, Geldhof never fails to exceed expectations. Moreover, the customer experience is nothing short of exceptional. From the moment you enter their store, you're greeted with warmth and hospitality, making every visit a memorable occasion. The staff's knowledge and enthusiasm for their products only add to the overall experience, ensuring that every customer leaves with a smile on their face and a box of chocolates in hand. In conclusion, Geldhof Chocolates is more than just a purveyor of sweets; it's a testament to the artistry and passion that goes into creating the perfect indulgence. If you're looking to treat yourself or someone special, look no further than Geldhof – where every bite is a moment of pure bliss.
0 replies
26 months ago
Valentine's nightmare
Oh Boy, where do I start. I started dating a man a couple of month's ago, and as Valentine's day approached, I wondered if I should get him something as it is still a very new and unestablished relationship. But decided to get him something anyway, what I know about him is he likes chocolate, so I decided to have a gift made up by Swiss Lady, but dealing with Nathi is an absolute nightmare. I asked them to have a custom coffee mug made with added chocolates, simple right, because I wasn't sure that he would do anything for me, I didn't want it to be awkward. They had the gift made up and sent me a picture, and then I asked for certain things to be in the card. But I had to send email after email after email, and only get vague responses, I wasn't sure if this woman even understood what I was asking, which really started to stress me out. Then I called her to clarify everything, because there was just no way between the delayed responses in the emails that I was going to be assured. She told me that the gift would be delivered in the morning, as I told her specifically it needs to be early, as they might miss him. She sent me a picture of the card with my message at 11am, with a mistake in it.... Ugh, I am so bemused. A simple one line message, how even? Then I asked her why it's so late, I asked for an early delivery, which I paid R150 for to start with, on which she rep****, "It will be delivered. The driver is about to leave". My entire mood for valentines day is now dampened. I am so frustrated. And I am the kind of person who takes gifting very seriously. I do not just pick out a pair of socks, I think about the recipient. Seems like this place does not share the same sentiment. The quality of the chocolates are great, and gifting is also good, but the service is shoddy and frustrating. I really did not have a good experience.
58 replies
Review Distribution
5 Star
7 (53.84615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
5 (38.46153846153846%)