AJ
Andrew jones-phillipson
Active since Jun 2010
37
Reviews
0
Industries
Reviews
37 reviews5 months ago
Shocking aftersales service experienced from the Restaurant Store.
Shocking aftersales service experienced from the Restaurant Store. After purchasing a product online, I have tried for 3 weeks to get a response via website , email and telephone. Whilest the claim "professional aftersales service and support, there is ZERO response. Appaling service
0 replies
65 months ago
Lack of service DSTV
Lack of response to enquiries I have been trying to change debit order details for 2 weeks. Call centre doesnt help, self service cant do it.
112 replies
65 months ago
Poor service DSTV enquiries
Your systems are appalling I want to change debit order details , so I go online. System tells me to change debit order, i first need to change payment method to cash, but doesnt tell you how So I try calling. Account related enquiries.... Dial 1, but no way of talking to anyone or making changes. Very complicated system and poor client service
336 replies
66 months ago
PATHETIC MULTICHOICE CALL CENTRE
Your call centre 0215082222 is appalling It is impossible to get to speak to someone. Eventually after going through multiple menus back and forward one gets the option to speak to a consultant Your WHATSAPP option one keeps being told to use doesn't work. Then I go online and once again "cannot link decoder" when it has been linked for 20 years I have been trying to reconnect holiday home, when eventually I get to sepak to someone after 10 minutes they cannot help APPALLING
224 replies
66 months ago
No service or communication from ClubTravel Corporate
I have had two accounts outstanding for almost a month, notwithstanding 14 emails sent to Lydia Mello lydia@clubtravel.co.za and corpacc@clubtravel.co.za and tried calling +27 21 427 1900 0860 111 357 The telephones do not get answered, go to voice mail, or no response If I do not get a response within 24 hours these accounts will be handed over for collection
0 replies
69 months ago
POOR SERVICE STANDARD BANK HOME LOANS
PATHETIC service from Standard Bank Home Loans Call Centre. After waiting 7.5 minutes for them to answer, the call was cut by the consultant and referred back to the switch board and then to a survey to rate performance. Also do not respond to emails or acknowledge instructions Very bad service
159 replies
101 months ago
Standard bank and Verifone fail again
verifone is offline again No transactions happening I call 086100 200 and select verifone and guests what. Call disconnects no response. none to help Nothing this is the third time this has happened in three weeks maybe Standard bank should consider an alternative supplier this is unacceptable Who is going to pay for the lost revenue? Verifone? Standard Bank? No. the merchant will carry the costs.
105 replies
101 months ago
No data speed Telkom
I pay for a 4MGH line and this is the pathetic speed i encounter detailed image for this result can be found here: http://www.speedtest.net/my-result/i/ ********** 584 Test Date: 05 Jan 2018 16:26 Download: 0.75 Mbps Upload: 0.43 Mbps Ping: 860 ms Connection Type: Wi-Fi Server: Worcester External IP: 105.224.172.217 Internal IP: 10.0.0.8 Latitude: -34.0520 Longitude: 19.6052
210 replies
101 months ago
MacNeil did a great job with TECE product
I had a problem in Greyton and Macneil sent out a team and sorted it all out Great help from Andrew who got the problem identified and sorted out. Jasmine also helped considerably. Thank you
0 replies
101 months ago
Standard Bank Verifone is BAD SERVICE
I own and run a restaurant and verifone is offline No transactions happening I call ********** 200 and select verifone and guests what. Call disconnects no response. none to help Nothing this is the second time this has happened in tow weeks now we are told its a nationwide system problem. hello? a few days before christmas in the busiest time of the year? maybe Standard bank should consider an alternative supplier this is unacceptable Who is going to pay for the lost revenue? Verifone? Standard Bank? No. the merchant will carry the costs
105 replies
Review Distribution
5 Star
6 (16.216216216216218%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
16 (43.24324324324324%)
1 Star
15 (40.54054054054054%)