TP
Tshepiso P
Active since Jul 2010
7
Reviews
0
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Reviews
7 reviews2 months ago
Blue Label Connect ****mers
Blue Label Connect keeps ****ming me of my hard earned money. I ordered a phone through their services early January (round about the 5th of January 2026) and they promised to deliver the phone within 7 working days, and this never happened only because the so called device was delivered at the wrong address, and it still baffles me till this day because if calls are recorded for quality purposes then someone is not doing their job as the address they delivered to is not mine, and how did someone else receive a package on my behalf as identification has to be provided. I have been going back and forth with these guys (in constant communication), cooperating with their so called investigation. I was asked to provide an affidavit, 6 signatures and a copy of my identity document for investigation purposes, and I provided those documents on the 10th of January 2026, then came the debit order day, I was actually debited twice in one month (23rd January 2026), there is no reason why that happened and when I went through my account I realized that I'm actually sitting with two debit orders that was never delivered to me, so I'm basically paying for a device that is not in my possession, and I'm actually paying twice for it. Everytime I get in touch with Blue Label Connect I'm told about escalation, and further investigation and it doesn't seem like there's no end in sight. This has to be the most frustrating thing I've ever experienced from a service provider or company. I'll probably be debited again on the 25th of February 2026, and probably twice, still with no device in my possession. When I call in or email I'm told my account is up to date, however Blue Label Connect has never delivered a device to me, and I also have to call in and ask for them to refund me the second debit. My question being; didn't accounts see that one person is being debited twice for a single device? My question to the so called investigation team; am I going to continue paying for a device that is not in my possession while your investigation goes on month to month, and you keep debiting my account? These guys are just ****mers, and I'm getting sick sand tired of their BS!
0 replies
2 months ago
Blue Label Connect ****mers
Blue Label Connect keeps ****ming me of my hard earned money. I order
106 replies
33 months ago
Facebook Help Centre has not being "Helpful" 🙆🏾♂️🤷🏾♂️
The Facebook Help Centre has not being helpful at all. I sent Facebook an email over a week ago, alerting them that my account has been hacked and that I am unable to Log in. I haven't received any response.
0 replies
57 months ago
INCOMPITENCE AT CAPITEC BANK
About a year ago, my Mother Morakane Jerminah Petlele used an ATM and money was retracted by the ATM machine, when she reported it to HER Branch she was given a period of 30 days in which the matter was supposed to be solved, and for some reason a woman of over 60 years old who has been a loyal customer to Capitec Bank was given the run around. Is this how Capitec Bank treats our parents, and is this how the Banking system thinks this is how things should work?
106 replies
99 months ago
Criminal Elements in the Square (Krugersdorp President Square)
Dear Krugersdorp President Square Management, It is with a heavy heart that I contact you. The Square serves a very important purpoae in the Krugersdorp/Mogale City area, but it seems like criminal elements have targetted Krugersdorp President Square. My mother who happens to be a very loyal customer of the Square was robbed of an amount of R10 000 after she made a withdrawal at CAPITEC Bank. She says she was violently bumped into by a strange man thus falling onto the floor and injuring herself, only later to realize that all the money was gone along with her Bank card. The incident occurred yesterday afternoon 22/02/2018 around 14:30. All this happened just immediately after she left the Bank; very suspicious indeed. As much as people need to exercise extreme caution after making substantial withdrawals, it is the Square's responsibility to ensure that customers are safe and well protected while at the Square, and the security is vigilant at all times. Kind Regards, Tshepiso Petlele
0 replies
99 months ago
A very frustrated and annoyed Vodacom customer
My name is Morakane Petlele id number ********** 457088. I had been a top up contract customer with Vodacom with cell number ********** 336 for a contracted period of 24 months, after I recently lost my phone I bought a sim card in order to do a sim swap so I called the customer care line and I was told that due to security reasons I had to get the sim swap done at a Vodacom store. When I went to a Vodacom store in President Hyper, I was helped by a lady called Lerato and she told me that I actually needed to purchase a sim card that begins with four digits in order to get the sim swap done as my number was formerly a contract number. In the process of carrying out the sim swap request she told me that it couldn't be done and that she will send an email to customer care in order to fix the problem, and this shall take a period of 72 hours. This has been over 3 weeks since the first attempt to get the sim swap done but every time I go to the store the problem is not fixed and the sim swap cannot be done as customer care hasn't responded to the consultants email, namely Lerato. I invested a lot of money on a sim card (R100) and I would appreciate if Vodacom immediately fixed this sim swap issue as I am running out of patience. Like I said, it's been over 3 weeks since I initially went to the Vodacom store to get my sim swap done as I could not do it over the phone. Instead of getting my sim swap done I've been given the run around and it's sickening that a company like Vodacom does not attend to it's customers problems promptly and timeously. Sincerely Yours, A very frustrated Miss Morakane Petlele
315 replies
117 months ago
Their ordering line is not effective, nor efficient
<p>I called the Kagiso Mall Debonairs Pizza ordering line more than 5 times without going through, and when I finally got there because I had decided to drive to the Mall, I was given excuses about how busy they were. I expect service, and nothing else but efficient service when I need it; not excuses. </p> <p> </p> <p>I expect to go through every time I call the ordering line, unless if the numbers provided do not work at all.</p> <p> </p> <p>Kind Regards</p>
158 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)