Active since Oct 2023
I have been buying food from Fat Cake City Mountain View for 2 years. The staff are friendly, know their products, helping clients with choices if asked. The food is always fresh, and the menu diverse. The shop are clean and pleasant to visit.
Had to do a review today. Got to Sassa early, just to be told there are one person doing the review and about 30 clients in the row, and 40 minutes per interview. Told I had to come in every time to try my luck to be seen, more staff walking around than sitting at the desk. Unacceptable.
I have used Pudo/ The Courier Guys for a long time and have to give them 5 stars for efficiency, speed and just good old great service. I do not think any other courier company out there can beat them in service and perfect communication to users. Keep up the good work
I recently visited the Spar (Gaby) in Zambesi drive Sinoville. The staff has always being friendly and efficient. I went to the hot food counter and ordered scrambled egg and chicken livers. A bearded oldish man planted himself a metre or two behind me and just watched. I turned around and greeted him with no response. My immediate thought was he was either not trusting me or the lady serving me who was very professional. Once I got my food he walked away. This man should do a course on how to handle clients and staff as he made me feel unwelcome. His whole demeanor was unprofessional. Even though I have always received great service there, I will not support them again.
This small butchery in Karel Trichardt street, Mountain View is a pleasure to buy from. The staff are friendly, the lady owner are normally behind the counter till. Besides good meat at reasonable prices, they also have a nice range of products, not meat related like sauces and sweets and condiments.
Budget/ Auto and General group Tel 021 4901738/9 I keep on getting at least 2 calls every day from this number, has been going on for weeks harassing me. My phone blocks the calls, so this poor call centre agent tries every day with no success. The new laws and penalties for harassing the public is R 10 Million or 10 years in jail. But still he tries. I am sure Mr Steyn, owner will not be happy to hear about his unruly staff.
Outsurance car insurance: I am a new client with Outsurance. I asked the company to phone me regarding wrong information om my policy schedule, wrong address. Also my quote stated 5000 to 10000 km but on the policy documents it al of a sudden changed to 0 to 5000 km per year. Why was it changed without telling me. It was fixed by a Mr Johan Botha. I also asked him about a disk or round sticker to put on my car window in case of an accident. He referred me to the nearest 2 PG Glass branches to collect it there as Outsurance stopped sending it by Post Office channels. I gave him a great rating as I was happy with his service. On driving to the 2 PG branches in peak traffic on a Friday afternoon, wasting my time and petrol I was told by PG Glass that Outsurance do not supply them with stickers anymore. I got back home and phoned Outsurance again. The lady, very polite told me that since "Covid" Outsurance stopped supplying the stickers. Why did Johan not know this, or any of the other staff I spoke to between quoting me, joining Outsurance and the last call with the lady.
This review is about the Spar Sinoville supermarket (next to Poor Boys Zambesi road). The staff are super friendly, and the shop are clean, tidy and shelves packed in a way that makes shopping a pleasure. And lastly their Banana and Madeira loaves are so tasty and by far the cheapest in Pretoria. Good value for money.
The shopping experience are great, the tenants and type of shops are well balanced, there are shops for every need in the same mall. Parking is also adequate with security all around.
The staff at this branch are always very helpful and friendly. Despite Telkom woes (Telkom has more worries than all of us together) the staff do stay friendly, especially the ladies working there. A Bells to them.
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