Active since Feb 2024
I've ordered a product from them to be collected at the store. They got the order incorrect twice. Poor service. I decided to get it on takealot and received the correction order same day.
Excellent customer service by Thapho and prompt payment. Would recommend dotsure to anyone
Once again low internet speed with Rain. Same problem every evening. And once it's escalated I never get a reply.
Lee -Ann Heideman at Dot sure was incredible. She so patient and helpful. And the company itself was so efficient and effective. Payment was made the same day. I'd recommend them to to anyone looking for pet insurance
La Montagne, Balito. What a horrid experience! Paying 5 star price for 1 star service. The toilet flush was broken since checking in. It's our third day here and still broken. The TV had to be checked twice. The bathroom itself looks like a shipping container... Rust all over the ceiling. Clearly there is no maintenance. Please reconsider if wanting to book in.
Vodacom called me to offer to offer me a cheaper upgrade as I'm not upgrading my phone. At the end of the following months they bulked me doubled for the same number. I queried it but it was ignored. Very disappointing. Maybe MTN will be be a better service provider
Once again no internet. And the customer care line is always down or never answered. Disgusting service
I have an LG smart TV. The wifi modulator inside the TV stopped working. A technician was sent out to replace it. I paid for the call out fee and the spare part. One week later the same thing happened. I called LG and logged an enquiry. After speaking to the LG technician he told me they the part he brought to replace it was actually a second hand spare. I paid till price for a second hand spare. I logged the second fault over a month ago and stuff no response from LG. I wasn't even offered a refund. Friends of mine have Samsung smart TV's they work perfectly. My suggestion is rather go Samsung
Bianca Johnson from Dotsure gave excellent service.
Paid for 60mbps line speed and currently only getting 8mbps. Customer care service is also unavailable
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