RO
Rupert O
Active since Sep 2010
76
Reviews
0
Industries
Reviews
76 reviews2 months ago
FNB blocking essential access to verify browsers
Still trying to force me to use the FNB banking app, which I constantly refuse to use due to spyware concerns. They are making my banking on the website harder now, and are now refusing to allow me to authenticate my own computer and browsers if I do not concent to using an unwanted SPYWARE app on my phone, which I no longer trust!
112 replies
3 months ago
Refusing access to my account!
Refusing service to me. Refusing to allow me to access my account via the internet banking service. Tried to reset the password, and is actively blocking me from resetting my password, and reenabling the service. Are actively trying to force me to use a mobile application, that I do not want, and do not trust, in order to gain access to the account. Will be closing the account on what is now a joke of a bank in my eyes now.
392 replies
4 months ago
FNB refuses access to customer care, to query unknown debit!
Trying to contact FNB secure channel via the website, but they are refusing me access. When I try to get to the "contact us" page, they are throwing up an "ACCESS DENIED" error. Denying me access to customer care to query a possible *****ulent transaction that took place today, that I do not recognise
53 replies
10 months ago
RCS/Edgars still denying me access to the self service website.
Still unable to log in via the self service portal (https://ss.rcs.co.za/partner/edgars/self-service/). All the services there is being denied me. They are VERY quick to demand that I make payment, but constantly drag their feet when it comes to helping me, and constantly lie about having resolved my complaint (which it hasn't).
159 replies
11 months ago
Self service portal rendered useless and obsolete with liveness verification demands.
Still unable to log into the self service portal to manage my account and view my balances. Keep demanding that I submit photos of myself over unsecure connections in complete violation of the POPI Act as part of their liveness verification.
58 replies
11 months ago
MTN and DSV wasting my time
Waited for my new phone to be delivered. Only to be told that my biometrics cannot be verified. Wasting my time in the meantime, and me stuck with a phone that is giving me problems and need to replace it asap.
0 replies
11 months ago
Edgars Self Service portal is a Joke!
Still making it impossible to log in via the self service portal to check balances and withdraw money, without demanding I submit to a "liveness verification" by uploading a photo of myself over an unsecure website connection. In complete VIOLATION of the POPI act. And that after I was told by Edgars that I didnt need to do that.
227 replies
11 months ago
Edgars Self service portal is a joke
Still making it impossible to log in via the self service portal to check balances and withdraw money, without demanding I submit to a "liveness verification" by uploading a photo of myself over an unsecure website connection. In complete VIOLATION of the POPI act. And that after I was told by Edgars that I didnt need to do that.
0 replies
13 months ago
DSTV discriminating against local content with specific languages
DSTV is actively discriminating against local content (ie Afrikaans channels), by putting it EXCLUSIVELY on the premium package, and will not allow it to be added to lower tier packages like DSTV Family.
0 replies
13 months ago
OnAir hassasing and refusing to accept instruction regarding legitimate account holder.
Refusing to accept me as the main account holder, even though I gave my banking details. Kept insisting that my mom has to be the account holder, and keep demanding authorisation from my mom, even though I repeatedly asked that I be made the account holder. And when I kept insisting they started to get mad and kept insisting that because they called my mom they have to make my mom the account holder. So when I asked that they cancel the application, they called again within 10 minutes assuring that I will be the account holder. NOT ONCE did they take my phone number or ID. I am going to state here again, that they need to CANCEL the application, and call me directly if they are so adament to have us have an acount with them
159 replies
Review Distribution
5 Star
1 (1.3157894736842106%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (1.3157894736842106%)
1 Star
74 (97.36842105263158%)