Active since Mar 2024
Its my 2nd order with the same problem of refunds yesterday I’ve purchased things online & 3 iterms were not available but when i went to the store they were available i went inside the shop to inquire about my refund for order (MAK9733644) cos its almost 2 months waiting for my refund i spoke to a lady called (charmaine Gcwabe)she was very rude & said theres nothing they can do i must see what i can do clearly your leadership in this business & treatment is trash I wouldn’t recommend anyone to do online with makro
Ive been sending email for my refund & its almost a month now I haven’t got my refund & they take days to reply emails this is very disappointing & it’s repeated always with refunds what a pathetic service
Last week Friday a guy by the name (Gleffy Mahladisha)Petrol attend @sasol Montana (Pretoria) who was filling up my car immediately when i was about to pay then entered a white Mercedes benz he rushed to the car to help it told me i must wait mind you am a regular customer & i have different cars but this was soo unprofessional & this nonsense behaviour it cant be tolerated
@DebonairsPizza Montana crossing manager (koketso Appleby) Mahlatse Makhudu) the girl went outside to give a white person his pizza i waited 35 minutes they didn’t bother to call me this is so unprofessional & unexceptable order 522
Good day I brought jewellery on black friday but unfortunately the sizes were big & other small they told me to return them ive dropped them on the 5/12/2024 gave them to some lady she eveb wrote notes for them for exchange i was specific that am gonna need them urgently on next week Saturday but no response til today worst customer service
I was @ work & got a text saying my parcel wil be delivered today i took a half day immediately waited but unfortunately my parcel didn’t arrive when I track it say unfortunately they couldn’t not deliver just like that?the guy for my parcel is Amos chokwe this os unprofessional managed courier service with poor communication
Its now almost 26 days yet i stil Haven’t been helped i was called by a guy called europe mokoena to send him my bank statements even now my refund have not been paid back to me this is very unprofessional & its compromising me financially now
Good day I’ve made a purchase on the 28th September & on the 29th ive got a notification saying some iterms had to be cancelled & they wil refund me further more ive been waiting for my refund even today ive spoken to nizole kondlo she assured me that it takes 14 days & yesterday the 17th October the money wil reflect but stil nothing i cant tolorate this you guys are not taking your customers serious i want my refund
Great service from ramon my claim was sorted quickly
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