IB
ingrid B
Active since Sep 2010
14
Reviews
0
Industries
Reviews
14 reviews105 months ago
Will never do business with Telkom again
This is getting absolutely ridiculous! Have have sent in my application to cancel my contract at the beginning of April already and I have had not had any contact from Telkom despite having, phoned them, complained on their site, written on Hello Peter previously about this and going to the ncc! The NCC advised them to make contact and still nothing!!! I have never in my life seen such bad service, my next step is writing on social media and to the newspapers.
61 replies
108 months ago
Terrible Service From Telkom
<p>I have sent in a request to cancel my contract with telkom I have had absolutely no response to my request. I sent in my documents on the 11th of April and it has been much more than their stated 21 business and I still haven't heard anything from them. I have tried visting the branch, called into the call centre and used the online chat to try to get anyone who can assist me. Everytime someone tells me they will esculate the issue and then I never hear from them again. This is absolutely appaling service! </p>
56 replies
109 months ago
Nedbank Unable to stop fraudulent debit orders
<p>After trying to sell something on Gumtree I gave my account number to someone. When I received the proof of payment I saw the payment came from HDL trading and after doing research on google found that this is a company that fraudulantly subtracts debit orders from peoples accounts. I contacted the fraud department and the debit order department at Nedbank to stop this from happening to me and both departments said they could do nothing. I then opened a new account at another bank and tried to close my account at Nedbank but was told that I would still be held accountable if the fraudulent debit order is subtracted from that account. Surely Nedbank should be held accountable for such a poorly designed product that anyone with access to your account number can have access to your funds without your permission.</p>
56 replies
110 months ago
Contact Details for HDL Trading
<p>Hi, if you are looking for the owner her is her profile<br />https://www.linkedin.com/in/jessica-da-luz-40b77b124/<br />and her number is ********** </p>
0 replies
110 months ago
Terrible service once again
<p>I sent FNB an email to close my share accounts 9 days ago and I still haven't had any response from them. This absolutely pathetic service is exactly the reason I am closing all my accounts with FNB. This is the 5th time in just a few months that I have experience such bad service from them, not to mention the fact that the fact that if you call they take in excess of 10 minutes to answer, and this is with the so called "private clients" line. What a sham!!! </p>
112 replies
114 months ago
Private banking sham and Delayed Payment
<p>Although FNB claims that I am a private client I can never get a hold of them when I need to. I tried to contact them today on my private bankers so called "direct line" and held on for more than 10 minutes before hanging up. This is absolutely ridiculous. Not even in on a normal call centre line should anyone have to weight that long. This is not the first time I experience such terrible service when trying to phone in. The last time I had a suspected fraud transaction on my account and neither the private client line nor the fraud line picked up within a reasonable amount of time. The reason I tried to call related to a payment I tried to make that was flagged as suspicious and is now pending approval. I urgently need the payment to go through and I can't get a hold of anyone and no one has contacted me regarding this payment. This is absolutely terrible service!</p>
56 replies
123 months ago
Terrible Service from Nedbank
We took out a home loan with Nedbank a year ago, at that time we chose not to use Nedbank insurance for our building insurance because we got a much cheaper quote from an external insurance provider. We sent through proof of insurance to Nedbank at that time. Nedbank has however been charging us for insurance for the last year, although we have been paying the other policy as well. <br> <br> Last week I phoned Nedbank insurance and they assured me that if I sent them an email with the proof of insurance thye will reimburse the premiums paid over the last year and cancel the insurance policy. After sending them an email and waiting a week for them to respond, they only reply to my email with a generic email on how to cancel my insurance policy. It seems that the person responding to the email didn't even read the mail.<br>
75 replies
129 months ago
Sky-high rates, uninformed staff,appalling service
I recently financed my car through Wesbank. The application was made by the dealership where I bought the car. At the time of signing the contract I was told that Wesbank gave me the best rate of all 4 banks, I however only afterwards found out my application was only sent to Wesbank. Despite the fact that I have an excellent credit record and my affordability allows for a much higher monthly premium than I am currently paying the gave me an outrageously high interest rate and a 72 months term! I would have never chosen such a long term being given the choice. However, my car was stolen so I had no way of getting to work so I couldn't wait another day to get the car.I signed the contract thinking that I would restructure the loan myself, however Wesbank does not allow that. They lock you into this outrageous rate and term. I am trying to obtain the application form sent by the dealership which Wesbank by law is required to keep record of. I have tried their call center and mail service numerous times and none of their staff seems to know this simple fact. I was fooled into believing that this was the best offer while I currently have quotes for refinancing at a 4% lower rate!
75 replies
129 months ago
DAYLIGHT ROBBERY AT MCCATRHY FINANCE TABLEVIEW
I bought a Toyota from McCarthy Tableview in December last year and I was assisted with finance quotes through their finance department. I was grossly overcharged on they rate they claimed was the best offer they could give me. I was never given proof of this and even after specifically asking for proof I received no reply from them and I do not believe that this reflects the truth. I believe they biasedly decided to go with Wesbank due to the fact that they underwrite the finance for McCarthy. The lady that assisted me tried to take advantage of the fact that I desperately needed a car since my car got stolen and I didn't have alternative transport to work. She also blatantly steamrolled me with paperwork while I had a crying newborn baby with me which made me anxious to get the paperwork signed. During the entire process she never stopped talking for even one minute about her personal life to allow me to ask questions and focus on the paperwork. She also blatantly told me she had made my term repayment 72 months because I am a mom? She never gave me any option on term or rate type. I can't restructure my finance and am forced to pay of this ridicoulously high rate for 72months!
75 replies
135 months ago
Terrible service from Cell C
I phoned Cell C at the end of February to change my contract to a top up contract. They assured me that this will change as of the 1st of March but again this month I get a bill of allmost a R1000. I think it is only fair that Cell C reinburses me for all amounts above the R100 that my top up contract is suppose to be capped at and that my contract be changed immediately.
76 replies
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4 Star
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2 Star
8 (57.142857142857146%)
1 Star
6 (42.857142857142854%)