GT
Gabriel T
Active since Oct 2010
36
Reviews
0
Industries
Reviews
36 reviews9 months ago
5 star treatment
Guys u can rely on when aircon fails u, called them Friday late, Monday morning they were here, sorted my aircon setting issues that were confusing and troubling me, all sorted with a friendly smile and professional ethics
1 reply
10 months ago
Harassed by takealot
I am being harassed by take a lot now, I had a collection booked on the 25 of May, after I realized that on the collection date I won't be home I cancelled the collection and got another reference number for a drop off, parcel was dropped off, last week I get an sms for a scheduled collection, I call the call centre and explain to them that package has been dropped off already then the person I spoke to said the collection order has been cancelled and error fixed tuesday the 3rd of June I get a call from a driver who at my gate to collect I tell him the package has been dropped off a week ago, then he says ok he will tell the centre Wednesday I get another call from a driver who's here to collect Thursday again I got woken up by a knock on my gate a driver is here to collect again, this is now harassment Please fix the error
0 replies
12 months ago
Very bad service
I have a cell C prepaid number that I was using only on WhatsApp, so I decided to do a sim swop before the number is deactivated on the network, 1st I call cell C to check if the number is still active on the net, of which I was told it's still active so I go buy a Sim card then I call customer service, now they can't do a Sim swop I must go to the shop, I drive 20kilos to the shop, then when I am at the shop they to can't do a sim swop, Then I try calling customer service n my number does not go through but keep looping on the automated services everytime I select 9 to speak to the agent, I call using a different number but use the number in question on the enquiry still it does not take me to the agent, then I call using a different network then it goes through, so cellc discriminate against my number going through to the agent, both my cell C number where blocked from speaking to the agent how childish is this, Secondly why no one can help me do a sim swop I dont know, n that ************** number 2, cos no one knows why I cant do a sim swop even at the store that they told me to go to how unfair that I had to drive 20 kilos for no help at all, yes I agree the number hasn't been active on the network for some time now but if it hasn't been allocated to anyone why can't I do a swop. Very very very bad services
348 replies
12 months ago
Pedros Vosloorus Poor Servoce
The online ordering service for Pedros in Vosloorus is rather very poor 1st we order online to skip the que when collecting but on several occasions when i go to pick up my order they cant locate my order then they must go to check the order at the back, at times the order will be just sitting next to the till and only then they will start making the order, why order and pay online if u still have to wait for order to be made
116 replies
17 months ago
NetCare No Responce to queries
Netcare Created a good app with flaws, in the app there is an online consultation which seemed like a good idea to use, i used it, spoke to the dr, Paid, but the issue begin when i started needing the invoice to claim the money back from my medical aid, i wrote couple emails to them and all i am getting is we have escalate the issue to the Relevant department, then silent they go. How can they develop an app that you can get an invoice that still confuses me other than that, the services are great
168 replies
17 months ago
CAPITEC (THE WORSED BANK TO USE)
I am not happy with capitec at all, I had a debit order in my account that was not agreed on with a certain company yes I did approve the debit mandate but when I went online to cancel the debit mandate it can't be cancelled or stopped. And I wanted to cancel it due to me not agreeing with the 3rd party I decided to cancel the contract with them and block the mandate (which I couldn't ) and to my surprise they debited my account then I go to capitec to reverse only to be told they can't reverse it cause it's blocked what a pathetic excuse for a bank to just allow other companies to just take money in our account without having an option of reversing the money, then I said close my account cos u can't be trusted with my money ok then can but after giving them my ID card now there are other problem in closing my account apparently my ID card does not have a safety or security sticker on (whatever that may be its still me on the id) then I ask if I bring the green ID will they close my account (honestly I am just feedup) then no they can't use my green ID cos it will cancel my ID card so I was getting excuse after excuse, for my money that I want back, what's gonna happen if the 3rd party comes again and keep debiting my account will I be getting the same excuses every Month, we work hard for the money to just be taken easy like that. If I can't trust u to protect my investment, then u can't be trusted as a bank
56 replies
20 months ago
NO UPGRADE ALLOWED AFTER PLUS 8YRS
I was on a contract for 24 month paying R400, my contract ended and I opted to go on a month to month contract until I saw I nice deal that I wanted to upgrade to, I called cell c to upgrade and only to be told I dont qualify for a R200 a month contract and yet I am on a R200 month to month cost, i asked the reasons n was told there was money which was not paid on my contract 3years ago. very disappointed and bearing in mind they are the ones who were debiting on my account so if there were unpaid funds on my 3yrs ago contract how did I qualify for the one that ended last month, very disappointing and i am going to log a complain vie the ombudsman, i even cancelled my month to month contract cos clearly I am not valued...
165 replies
23 months ago
7 Months Later still no payout
I Submitted a claim last year December its now 7 months of me waiting for a payout, every time I call to enquire I get told about missing documents, I send the docs then call a week later only to be told there is another doc that is needed, I get the doc and send it then its another waiting game, my last call was May and I was told they are assessing the claim and its now over 30 days they are still assessing the claim, very poor service, after paying me I am cancelling the policy, its just not worth the hustle and headache.
53 replies
25 months ago
My call was taken by...
My call was taken by Nokuzola Mabokela, I had to say she was very helpful in putting my mind at ease after my app was giving no signal message on the car, she assured me that the device is functional and she topped it up by telling me the location of the car in real time
56 replies
33 months ago
Matrix (Mix Telematics) Failer to locate my car
Matrix is putting my car at a very higher risk, every now and then when i log in to check my vehicle, my information is no longer there, i call the command centre then its like i never existed, they will check with my phone no, with my ID, with my car registration and nothing is picked up, I had an emergency last night (20 July 2023) at around 18:30 I then I called matrix again they couldnt locate my car, my information was again not in their system, and truth be told this is putting all at risk , every time i am being told to contact their customer care department to have the issue resolved, after 18:00 that department is closed and also on weekends, i need to tell you guys you are risking by not sorting this issue out and the day something happens and u cant locate my car thats the day i am going to show all the emails and calls i have been making to you to have this issue sorted out
180 replies
Review Distribution
5 Star
4 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.7777777777777777%)
1 Star
31 (86.11111111111111%)