RT
Rinae T
Active since May 2024
9
Reviews
0
Industries
Reviews
9 reviews9 months ago
UNRESOLVED ORDER ISSUE
I am extremely disappointed with my experience with Superbalist and Payflex. My order #27648961 for (R839) was cancelled by Superbalist, yet in the Payflex system it still shows as active, and I am expected to pay for something I never received. I have made multiple attempts to contact Payflex for assistance, but to date, I have received no response, no update, and no refund. It honestly feels like Superbalist and Payflex are working hand in hand to **** customers. How can an order be cancelled on one end, but still be active and billed on the other? This is unacceptable and incredibly frustrating. I feel ****med, ignored, and let down by both companies. I kindly request immediate assistance to resolve this issue and to have my funds reversed. This level of service is disgraceful.
0 replies
9 months ago
TERRIBLE EXPERIENCE
I’m extremely disappointed with Payflex. I placed an order on Superbalist, which was later cancelled, yet Payflex still went ahead and debited the money from my account. I’ve been sending multiple emails trying to get help or at least a response, but I’ve received nothing. No update, no refund, no customer support. This is completely unacceptable. I want my refund processed immediately. Avoid using Payflex if you value your time and money.
0 replies
11 months ago
REFUND
Am beyond frustrated with the poor service I’ve received from Makro. I returned of a Tent on 13th May, and to this day, I have not received my refund. I’ve sent multiple emails, I’ve made countless calls to customer service. I've already spoken to more than 5 different representatives, and not a single one has helped me or resolved the issue. What’s worse is that I was contacted by one of your customer service agents asking me if I had returned a Feather Duster. How do your own staff not have records of returns? This clearly shows that there is complete disorganization and chaos within your system. If you can’t track your own returns, what does that say about your operations? I have now spent a significant amount of my own airtime chasing this refund, and I still have nothing to show for it. This feels like daylight *******, I honestly feel like I’ve been ****med. This will be my last time shopping at Makro.
53 replies
12 months ago
TOTALLY UNRELIABLE COURIER SERVICE
Am beyond disappointed with RAM Couriers. My order was scheduled for delivery on the 5th of May. Today is the 6th of May, and the parcel still not delivered. The tracking status has been stuck at the hub for days with no movement, no updates, and no delivery. When I contacted customer care to complain, A customer care urgent named Jacob, told me “Note your area is an outlying one as it is very far from the hub, therefore we cannot service it every day.” I was stunned—what kind of courier service operates like this? If you can’t deliver to an area reliably, why accept the parcel in the first place? This is completely unacceptable, especially because I urgently needed the item for use on the 7th of May. I’m now in a difficult position because of RAM’s failure to deliver on time. What’s worse is that no one picks up the phone when you call—the customer service is practically non-existent. I don’t know what else to do. This experience has been nothing but frustrating, unprofessional, and stressful. I will think twice before ever using RAM Couriers again, and I wouldn't recommend them to anyone who needs reliable service.
58 replies
14 months ago
BEST SERVICE BY KEDIBONE
I had been struggling with Payflex for a long time and couldn’t complete my purchases. After reaching out to Payflex support, I was fortunate to be assisted by Kedibone. She resolved my issue in just a minute! Her efficiency, professionalism, and willingness to help truly made a difference. Thanks to her, I can now successfully use Payflex without any hassle. Kedibone is a true asset to the team, and I sincerely appreciate her outstanding service. Thank you for your prompt and excellent support!
71 replies
15 months ago
Excellent Assistance from Abigail Ndlovu
While I have faced serious frustrations with finance, I want to take a moment to sincerely appreciate Abigail Ndlovu for her exceptional assistance in resolving my issue. She was professional, patient, and truly went the extra mile to help me. Abigail took the time to listen to my concerns, followed up diligently, and ensured that my account was properly reviewed. STADIO needs more employees like Abigail, who understand the importance of student support and efficiency. Thank you, Abigail, for your outstanding service🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
53 replies
15 months ago
Excellent Assistance from Abigail Ndlovu.
While I have faced serious frustrations with finance, I want to take a moment to sincerely appreciate Abigail Ndlovu for her exceptional assistance in resolving my issue. She was professional, patient, and truly went the extra mile to help me when I felt completely unheard. Abigail took the time to listen to my concerns, followed up diligently, and ensured that my account was properly reviewed. Her dedication and professionalism made a frustrating situation more bearable, and I am truly grateful for her efforts. STADIO needs more employees like Abigail, who understand the importance of student support and efficiency. Thank you, Abigail, for your outstanding service🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
0 replies
15 months ago
Unjust Financial Charges and Harassment.
I am extremely disappointed with STADIO’s finance department. I paid my full tuition fee of R34,200 in February 2024, yet I was repeatedly harassed with calls and emails claiming I hadn't paid. After months of frustration, they finally admitted to finding my proof of payment. Later, my statement showed an unexplained outstanding balance of R6,540, which was eventually reduced to R3,120 after I questioned their errors. I settled this amount in January 2025, yet I was locked out of my results. After being unblocked, I was suddenly told I still owed money and locked out again, ANOTHER MISTAKE. This department is completely *********** and unprofessional. Their mismanagement is unacceptable, and I refuse to pay any more for their mistakes. Beware of their poor financial administration!
53 replies
24 months ago
This company must fall ai
I've had quite number of people talking about a new Skynet strategy for them not delivering parceld they tell you the have backlog and request you to come and fetch your from them with your own expense that's what I was told today after enquiring about my order not being delivered so now I have to travel from Thohoyandou to Polokwane and back and I have paid the delivery fee this is totally a **** am hurt.
0 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)