KU
Kevern U
Active since Oct 2010
15
Reviews
0
Industries
Reviews
15 reviews2 months ago
Happy Bunnies
Had a double charge issue on Jungle Aquatics payment gateway, so although the order was delivered there was a matter of either product or refund for the double charge. Special shout out to Chevelle for stepping into the rescue and getting this resolved a.s.a.p. Appreciate the support!!
0 replies
2 months ago
Bunnies going hungry
My daughter bought rabbit food for her bunnies from their online store, two months later, after many many many phone calls and emails, no rabbit food, no refund. Frustrating company to deal with, ended up writing the loss off and moving on. Don't recommend buying online from this company.
0 replies
17 months ago
Fastway Couriers (South Africa)
Like many other reviews, I’m experiencing issues with parcels being repeatedly marked as ‘out for delivery’ and then returned to the depot, day after day, for over a week. It seems impossible to speak to anyone about this, no matter which method I try, Including emails to customer service management. I really hope that Fastway realizes the logistical challenges they have and improves their service.
0 replies
34 months ago
Disappointing Builders Warehouse online order experience
I bought a generator online on 04 June 2023 in preparation for load shedding from the StrubensValley branch. Two week ago I got a call to say it will be ready for collection 10 July 2023. Today I get an email stating that the supplier will only get stock in another 14 working days from today 07 July 2023. That means, IF the stock arrives at the supplier it will take a few more days. I think 2 Months for a order is a very disappointing experience and am wondering if the goods will ever materialize.
60 replies
35 months ago
Mobicred customer care asleep at the wheel.
Mobicred have not responded to my requests for over two weeks asking to close a facility that has never been in use. There is no response to their telephone lines over two weeks. When logging a request via email the only response is a automated one with no follow up whatsoever. They ask for updated information for contact purposes and have, however updated a debit order mandate on my updated details against a facility that has never been used, but completely, seemingly, not interested in resolving my ask to close an account.
53 replies
36 months ago
Alliant Power - No delivery of Goods.
I ordered a Generator from Alliant Power on 11/04/2023. Since Paying 50% deposit for the Generator the delivery date was moved out twice spanning three weeks. Alliant Power has since stopped responding to my WhatsApp's and Email messages enquiring as to when to expect delivery. To Date I have no delivery and I am out of Pocket
212 replies
36 months ago
Alliant Power - ****
Initially good communication up until payment and thereafter no responses received. Goods not delivered. REG 2020/274708/07 / TAX : 9666083184 Trading as Alliant Power, address 1700 Tantaliet St, Springbok, 8240, shows business temporarily closed on google maps, but they willing to take your money!!! Their CIPC details of address of the company varies to their physical address. CIPC Enterprise Number K2020274708 Enterprise Name ALLIANT TRADE Enterprise Type Private Company Enterprise Status In Business Compliance Notice Status NONE Registration Date 2020-05-26 PHYSICAL ADDRESS: 27 TOBY ST WESTDENE JOHANNESBURG GAUTENG 2092 POSTAL ADDRESS: 27 TOBY ST WESTDENE JOHANNESBURG GAUTENG 2092 Directors: PATRICK SEMU If I am proven wrong, I am prepared to change this review, however as it stands I am out of pocket and no goods (Generator) to show for it.
0 replies
38 months ago
Incorrect Item attempted delivery
I ordered a Yeastar S100 PBX and Makro online store attempted to deliver a Parrot S100 paper shredder, the order was partnered with FirstShop as the fulfillment supplier, so really it is questionable where to really place the blame, naturally I rejected the delivery and sent the parcel back with the courie. I am in the process of trying to address this with Makro online and will post reviews as I go, but so far it is not really an order I am happy about. I have ordered previously with Makro online and if they have stock on hand the deliveries were correct and a little ahead of their 2-5 days estimations for fulfillment. Let's see, will keep you all posted.
277 replies
39 months ago
Hellopeter needs companies to respond to reviews.
Normally we write reviews about companies when we are frustrated, angry or have a sense of loss, these reviews in turn help other people avoid similar pitfalls in choosing companies, brands or services. In this respect Hello Peter provides and excellent review platform tolerating the sometimes emotional responses of frustrated customers and in some cases a type of release mechanism for allowing us to air our views and vent. The reason I have given Hellopeter only 2 stars is that over the many years, and I am sad to say in most cases where I needed to vent over bad services and losses, is that it seems most companies do not respond to any complaints laid by people in this platform. This lack of responses from companies then leads to serve us the public in avoiding pitfalls through learnings or experiences of people who experienced problems and does not help us resolve issues whe have with the respective companies for which bad ratings are given. It then appears as if Hellopeter has no gravitas in the market place with companies and that these other companies whom receive bad reviews ,by enlarge either don't know about Hellopeter or simply ignore the bad reviews as they are not graced by any responses. If I read the reviews of Hellopeter itself there is a trust metric of 8.1 percent , a very good rating indeed stemming for the service of a platform that allows us to voice our positive or negative views on many factors of experiences, however I challenge you Hellopeter to score the same ratings in terms of responses , assistance and co-operation from reviewed companies that show your platform has gravitas in the business places to maybe help your reviewers get their issues addressed and resolved.
112 replies
39 months ago
The Courier Guy - Excellence in service delivery.
In today's times it is rare to find excellence of service delivery. We often only write reviews when we feel a sense of loss, frustration or anger. This review is because The Courier Guy has consistently delivered excellence and cost effective services, they have always gone the extra mile and are extremely efficient and fast with all their collections and deliveries. Even in difficult scenarios where collections have to be rescheduled their commitment in arriving in time and mostly ahead of time is admirable together with excellent communication to their customers is commendable. Well done The Courier Guy!!!!!
0 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (13.333333333333334%)
1 Star
11 (73.33333333333333%)