MG
Maxine Green-Campbell
Active since Jun 2024
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
PRESCRIPBED DEBT
My account with HomeChoice was sold to MBD Attorneys, and since then my experience has been nothing short of appalling. I have been requesting a prescription letter since June 2025. As of January 2026, more than 7 months later, I am still waiting. A prescription letter is a basic legal document and should not take months — let alone over half a year — to provide. Despite repeated follow-ups, I have been sent from HomeChoice to MBD and back again, with no accountability from either party. On recorded calls with MBD, promises were made and not honoured, while HomeChoice has failed to take responsibility for a debt they originally created and later sold. Key issues: HomeChoice sold my account to a third party and then washed their hands of the consequences Consumers are left stuck between HomeChoice and MBD with no clear ownership Excessive delays for a simple prescription confirmation Zero urgency or consumer protection shown HomeChoice is responsible for the conduct of the companies they choose to partner with. Selling accounts to collection firms that cannot handle basic consumer requests reflects very poorly on HomeChoice as a brand. I would strongly caution anyone dealing with HomeChoice to think twice. This experience has been frustrating, time-wasting, and completely avoidable had HomeChoice ensured proper oversight of their debt collection partners. This matter will be escalated further if it remains unresolved.
112 replies
3 months ago
DISGUSTED
I have been requesting a prescription letter for a HomeChoice account sold to MBD Attorneys since June 2025. As of January 2026, after 7 months, I am still waiting. This delay is completely unacceptable and raises serious concerns about MBD Attorneys’ professionalism and internal processes. A prescription letter is a basic administrative document — it does not take seven months to issue. On 19 January 2026, I spoke to Sibusiso on a recorded line, who confirmed that my prescription letter would be sent within 48 hours. That promise was not honoured. When I followed up after the 48-hour period, I dealt with Lerato, who repeatedly dropped the call and provided no assistance, instead claiming it “takes longer” via their queries email address. Summary of my experience: 7+ months waiting for a simple prescription letter Promises made on recorded calls and not honoured Calls dropped repeatedly No accountability or urgency Extremely poor client communication This is by far one of the worst service experiences I have encountered from a firm that claims to be “professional attorneys”. If this is how consumers are treated, I strongly question how this company is trusted by large brands. I would not recommend MBD Attorneys to anyone and will be escalating this matter to the relevant regulatory bodies if it is not resolved immediately.
53 replies
4 months ago
1-Star Review: Extremely Disappointing Service from Rosie at Seal Co BMG
I understand that being short-staffed can be challenging, but there is a big difference between being busy and being disrespectful. As a paying customer, I expect basic courtesy. Instead, I received rudeness and arrogance from Rosie, both during the call and again when she called back only to be even more rude. This behaviour shows a serious lack of professionalism, common sense, and customer service skills. A frontline employee represents the entire company, and with service like this, it’s easy to see why customers might choose to take their business elsewhere. My review has the power to influence many potential clients, and based on this experience, I cannot recommend Seal Co BMG to anyone. Management should urgently address this issue and ensure Rosie receives proper training—or is removed from frontline customer contact.
0 replies
7 months ago
DISAPPOINTED
my disappointment with the level of customer service I recently received from your company. Unfortunately, my experience was far below expectations and left me feeling both frustrated and dissatisfied. The service was slow, rude, unhelpful, careless, unprofessional, frustrating, disappointing, disrespectful, confusing, and completely unacceptable. As a customer, I expected better treatment, clearer communication, and a more professional approach to addressing my concerns. i waited for almost two months and Lisa brushes it off as if its not a problem, not once has any called me to follow up and check if i can assist with anything NOT ONCE, I KEPT ON CALLING AND EXCUSES UPON EXCUSES LIKE ITS JUST PATHETIC. im the one doing follow ups and checking the process, 2months ive been waiting, i do not recommend this company to handle anyone
0 replies
14 months ago
DISGUSTING CUSTOMER SUPPORT
I am extremely disappointed with the service I’ve been receiving from 1-Grid. How do you lose your clients' emails, and even after a whole month of struggling to get them restored, there’s still no resolution? To make matters worse, Zubanathi had the audacity to tell me, and I quote, "Can’t you fix it yourself?"—when it’s literally his job to assist! I have this recorded. Despite escalating the issue, managers and IT personnel have yet to get back to me. Our audit is on Monday, and without our records, we are facing a major fine. Yet, 1-Grid doesn’t seem to care—except when it comes to expecting payment for their so-called service. I’m beyond frustrated. I’ve been on hold for 45 minutes, only for Richard to drop the call on me. What exactly do your employees go to work for? My emails are still down, and the complete lack of accountability and professionalism from 1-Grid is absolutely unacceptable.
0 replies
22 months ago
PATHETIC TEAM
Trevor, Claudia, Surieen, Simone, Precious, Heno, TEAM OF PLANET 42 YOUR SERVICE IS PATHETIC, FIRST WE CANT GET THE CAR EXCHANGED BECAUSE ITS A DAMEGED CAR, THEN WE GET TICKETS FOR YOUR TEAMS INCOMPENTENCE, LICENSE PERMIT EXPIRED, HENO YOUR TEAM HAS BEEN SITTING WITH MY DISC FOR A MONTH, AND TREVOR HAS THE AUDACITY TO TELL ME TO COLLECT, THE DISC WAS SENT TO MENLYN ON THE 14TH OF MAY 2024, WE CAME TO MENLYN THE 20TH OF MAY 2024, YOUR TEAM DIDNT NOTIFY US ITS READY, I HAD TO CALL TO FIND OUT BY TREVOR WHAT IS HAPPENING, AND THE LEVEL OF DISRESPECT AND AUDACITY HE PRACTICES IS UNBELEIVABLE. IM SO DISAPPOINTED THAT I LEFT WAYNE BY SMALL ENTERPRISES TO BE ASSISTED BY YOUR UNPROFESSIONAL TEAM, WHO DOESNT GIVE A JACK ABOUT CLIENT SERVICES, THE OWNERS OF PLANET 42, TEACH YOUR PEOPLE EMPATHY AND COMPASSION. I WOULD NEVER RECOMMEND ANYONE TO YOU GUYS, THE DEALERSHIPS THAT WORK FOR YOU ARE BETTER THEN YOUR OWN TEAM. PATHETIC, PATHETIC PLANET 42 TEAM *TREVOR* WORST
53 replies
22 months ago
BAD MANAGEMENT AND OWNERS
I have been an employee by centrum for 4years, and resigned due to lack of management and favorite regarding employees, fast forward to getting out of this **** hole, i find myself asking for my UIF documents, my service certificate, and my salary schedule from the HR Minette Breydenbach who has still not yet send it to me, now if they treat past employees like this imagine what they doing to their customer, is this what Adriaan Heunis is teaching his people, and Marian Heunis who interviewed with Marlene, like teach your people compassion and empathy... I NEED MY UIF FORMS BEEN 3MONTHS NOW, IM MOVING OVERSEA IN LESS THEM 6MONTHS I CANT WAIT FOR THE GRASS TO BE GREEN AGAIN, IF THERE WAS A LOWER RATING I WOULD GIVE IT
0 replies
22 months ago
UIF UNPAID, UNBOTHERED, 10MONTHS LATER
I wish there was a lower rating for this department. I submitted my documents through 10months ago and still waiting for a pay out. I submitted online then was told to submit to the closest department which was Boksburg. I was assisted by Claudia Hlatshwayo and was old to wait for 7days business day mind you this was after 6months of waiting. reason why i went to submit to the department because Vincent Motanug told me to. after i sent him an email he says I'm disqualified from getting my UIF, they give no reason as to why and no follows up, they go on like they sending me taxi fair money, and paying me to waste my time in their department. I'M beyond frustrated my son is almost 1 and still haven't been paid, what's the point of this UIF that I worked for and now I'm waiting 10 MONTHS FOR IT?????
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
9 (100%)