IO
Inge O
Active since Jul 2024
11
Reviews
0
Industries
Reviews
11 reviews4 weeks ago
AWFUL AFTER SALES SERVICE
I have not even started my account with you and your service is disgusting. The lady that signed me up was briliant and after that... NOTHING!!! I have spent three hours of my working day on the phone to Telkom trying to get someone to help me and I keep getting passed around and having the phone hung up on me.
0 replies
1 month ago
MTN IS A ****
I HAVE BEEN TRYING TO CANCEL MY HOME WIFI ACCOUNT FOR 3 MONTHS!!! EVERY. SINGLE. MONTH YOU TELL ME YOU WILL CANCEL AT THE END OF THE NEXT MONTH AND YET YOU CONTINUE DEBITING ME AND YOU HAVE CUT OFF MY INTERNET!!!!! I have emailed and called 26 PEOPLE at MTN and NO ONE IS HELPING ME! I HAVE REFERENCE NUMBERS COMING OUT OF MY EARS!!!! MTN IS A ****.
0 replies
2 months ago
MTN and RewardsCO and Mondo are all ****mers
I have had NOTHING but poor service from MTN from day one along with their Mondo / RewardsCo paretners that are completely *****ulent! I sent a cancellation request on the 2nd March however the contract was not cancelled and I have been debited. I have spoken to SEVEN different agents this morning - 3 of which have told me they clearly see the cancellation request but it was 'rejected' and then they tell me I must speak to 1. Rewards Co. 2. Thilenvren Moodley 3. Head Office Directy 4. EAI_Admin BUT NO ONE CAN ASSIST ME?! NO ONE CAN TELL ME WHY THE CONTRACT WAS NOT CANCELLED only that the cancellation was rejected? This is a month to month contract and I gave a months notice. I have it in writing. SOMEONE HELP ME!
1 reply
5 months ago
Sipho For President
Sipho - the one and only - what an increbile guy! SO knowledgable about the product and incredibly patient, professional and helpful! Thank you, Sipho!
0 replies
5 months ago
Impossible To Contact
Literally impossible to cancel with these guys! Noone answers the phone. No one replies on WhatsApp. No one replies to e-mails.
1 reply
6 months ago
TERRIBLE AFTER SALES SERVICE!
TERRIBLE AFTER SALES SERVICE! I booked my appointment online as per the correct process, on Friday – I drove all the way to the Pavillion for my appointment and was told I require a new microphone part. I was then told I have to make a second appointment and come back for a second time, just so the Technician can then order the microphone part required for my phone. My phone is 4 months old and so still under warranty. Please explain why I must now book ANOTHER appointment and drive all the way BACK to the Pavillion for a SECOND time for that component to be ordered which will result in me having to book a THIRD appointment and driving all the way BACK to the Pavillion for the repair itself. I have tried to phone the store directly and the message I get it “our store cannot take any direct calls.” This is terrible service.
0 replies
7 months ago
Thank you, Amanda, you are truly one of a kind!
I would like to take a moment to express my sincere appreciation for Amanda Cupido. From the very first interaction, Amanda has gone above and beyond to ensure my every query and concern is handled with the utmost care and professionalism. What truly sets Amanda apart is her dedication and availability. She’s always willing to help me, no matter the time of day. Whether it’s a quick clarification or a more complex matter. Amanda has always been so patient with me and you can actually hear the kindness and sincerity in her voice whenever we speak — it makes every conversation such a pleasure. Thank you, Amanda, you are truly one of a kind!
0 replies
8 months ago
STAFF SHOUTING AT ME
DISGUSTING BEHAVIOUR FROM THEIR STAFF! I cannot believe the way I was treated by their manager Cristel. Screaming at me on the phone...
0 replies
8 months ago
USELESS
NEGATIVE 5 STARS. The staff are completely ***********. They have no idea what they are doing. Useless
2 replies
8 months ago
Dependable and top-tier underwriter
I had an excellent experience working with Kristen Robben, a Commercial Underwriter who truly stands out in her team. She handled my numerous requests quickly and efficiently, with a level of professionalism that’s hard to come by. Kristen is polite, approachable, and extremely knowledgeable — she took the time to explain things clearly and ensured everything was done right the first time. Her speed and attention to detail made the entire process smooth and stress-free. I have worked with many other underwriters and have never experienced the quick turn-around time that Kristen provided me with. I highly recommend Kristen for anyone looking for a dependable and top-tier underwriter who genuinely cares about her clients.
0 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)