IO
Inge O
Active since Jul 2024
8
Reviews
0
Industries
Reviews
8 reviews3 months ago
Sipho For President
Sipho - the one and only - what an increbile guy! SO knowledgable about the product and incredibly patient, professional and helpful! Thank you, Sipho!
0 replies
3 months ago
Impossible To Contact
Literally impossible to cancel with these guys! Noone answers the phone. No one replies on WhatsApp. No one replies to e-mails.
56 replies
4 months ago
TERRIBLE AFTER SALES SERVICE!
TERRIBLE AFTER SALES SERVICE! I booked my appointment online as per the correct process, on Friday – I drove all the way to the Pavillion for my appointment and was told I require a new microphone part. I was then told I have to make a second appointment and come back for a second time, just so the Technician can then order the microphone part required for my phone. My phone is 4 months old and so still under warranty. Please explain why I must now book ANOTHER appointment and drive all the way BACK to the Pavillion for a SECOND time for that component to be ordered which will result in me having to book a THIRD appointment and driving all the way BACK to the Pavillion for the repair itself. I have tried to phone the store directly and the message I get it “our store cannot take any direct calls.” This is terrible service.
0 replies
6 months ago
Thank you, Amanda, you are truly one of a kind!
I would like to take a moment to express my sincere appreciation for Amanda Cupido. From the very first interaction, Amanda has gone above and beyond to ensure my every query and concern is handled with the utmost care and professionalism. What truly sets Amanda apart is her dedication and availability. She’s always willing to help me, no matter the time of day. Whether it’s a quick clarification or a more complex matter. Amanda has always been so patient with me and you can actually hear the kindness and sincerity in her voice whenever we speak — it makes every conversation such a pleasure. Thank you, Amanda, you are truly one of a kind!
0 replies
6 months ago
STAFF SHOUTING AT ME
DISGUSTING BEHAVIOUR FROM THEIR STAFF! I cannot believe the way I was treated by their manager Cristel. Screaming at me on the phone...
0 replies
6 months ago
USELESS
NEGATIVE 5 STARS. The staff are completely ***********. They have no idea what they are doing. Useless
106 replies
6 months ago
Dependable and top-tier underwriter
I had an excellent experience working with Kristen Robben, a Commercial Underwriter who truly stands out in her team. She handled my numerous requests quickly and efficiently, with a level of professionalism that’s hard to come by. Kristen is polite, approachable, and extremely knowledgeable — she took the time to explain things clearly and ensured everything was done right the first time. Her speed and attention to detail made the entire process smooth and stress-free. I have worked with many other underwriters and have never experienced the quick turn-around time that Kristen provided me with. I highly recommend Kristen for anyone looking for a dependable and top-tier underwriter who genuinely cares about her clients.
0 replies
22 months ago
Disgusting Communication
They NEVER read their emails fully so they never respond to your full query. They wrote my vehicle off and left me to keep paying an insurance premium for it. I have just cancelled my insurance and really wonder if they'll be refunding me as they already collected a debit for July. Naked insurance only fully benefits you if you live in JHB as they have no one in KZN to assess or repair cellphones at the ridiculously cheap quotes they themselves get which you could never get from a credible dealer in KZN. You also have to pay to courier your things to JHB from KZN and then they reimburse you (apparently, still waiting) 7 working days later!)
0 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (62.5%)