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Phil M
Active since Aug 2024
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6 reviews1 month ago
Vodacom Pick & Pay Centre Scottburgh Service & Difficulty with Honor Rep
My Honor Alta-LA2E2.green - Honor X7C 865479791087308 Job Card No:21140120 date of purchase September 2025 refers. My Honor used to access Virtual Banking (Google Wallett) used to work perfectly until November 2025. After numerous trips between FNB Bank, Vodacom Scottburgh, I was eventually told by the Honor sales person that it was a Honor software problem and it would be updated. Beginning of January 2026 after contacting Honor AI i was told there has never been a software problem, I then went back to Vodacom store, and I told him where he could stick the phone, he went on the offensive (not salesperson orientated) and if it was not for the Vodacom Muslim sales lady intervention, it could have turned out worse. She then told the salesperson he is sales and we should send it to technical services. It was sent 28/01/2026 and i was told i would have a answer in 14 to 21 days. There was no further communication with me, on the 27th of February 2026 i went back to the store, the phone was there, report stated need to have screen lock to use Google Wallett which I find ridiculous as it is common sense. After spending at least 4 to 5 hours in the shop (while they tried to get the Wallett to work, no success. They told me they had to send it back and i would have a answer by Tuesday 3 March 2026 (i had nothing) On Sunday 8th March 2023 the lady phoned, asked for my ID number and said i would have a answer 10 March 2026, as usual nothing. i went in today 14 March 2026, they had sent it to the Honor workshop and were waiting for a technician to get a quote (WHY A QUOTE IT IS STILL UNDER WARRANTY) I would not recommend a Honor if that is the kind of service you get but would recommend Vodacom Scottburgh for the effort. I wish the store manager will give the go ahead to refund my original purchase so that i can purchase a new phone (different make) will go for OPPO again.
1 reply
1 month ago
Honor Customer Service Does Not Exist.
My Honor Alta-LA2E2.green - Honor X7C 865479791087308 Job Card No:21140120 date of purchase September 2025 refers. My Honor used to access Virtual Banking (Google Wallett) used to work perfectly until November 2025. After numerous trips between FNB Bank, Vodacom Scottburgh, I was eventually told by the Honor sales person that it was a Honor software problem and it would be updated. Beginning of January 2026 after contacting Honor AI i was told there has never been a software problem, I then went back to Vodacom store, and I told him where he could stick the phone, he went on the offensive (not salesperson orientated) and if it was not for the Vodacom Muslim sales lady intervention, it could have turned out worse. She then told the salesperson he is sales and we should send it to technical services. It was sent 28/01/2026 and i was told i would have a answer in 14 to 21 days. There was no further communication with me, on the 27th of February 2026 i went back to the store, the phone was there, report stated need to have screen lock to use Google Wallett which I find ridiculous as it is common sense. After spending at least 4 to 5 hours in the shop (while they tried to get the Wallett to work, no success. They told me they had to send it back and i would have a answer by Tuesday 3 March 2026 (i had nothing) On Sunday 8th March 2023 the lady phoned, asked for my ID number and said i would have a answer 10 March 2026, as usual nothing. i went in today 14 March 2026, they had sent it to the Honor workshop and were waiting for a technician to get a quote (WHY A QUOTE IT IS STILL UNDER WARRANTY) I would not recommend a Honor if that is the kind of service you get but would recommend Vodacom Scottburgh for the effort.
0 replies
3 months ago
Worst Online Compny
We went onto Makro website and ordered a dog grooming kit with vacuum. the order was placed 30/11/2025, and confirmed delivery was 05/12/2025. After 05/12/2025 we started phoning the online order service desk and were shunted from pillar to post. They kept promising feedback and return mails we are still waiting, the last call reff number was: 230N6 . On 29/12/20225 the order was cancelled by Makro Online, and still no feedback as to why. I worked for Massmart for 36 years, and service off this caliber would never have been tolerated. We ordered from Takealot and the item was delivered 5 days later.
56 replies
11 months ago
DSTV bad service.
For years i have had my DStv DEVICE INSURANCE POLICY on all my decoders. Thursday 22/05/2025 a DSTV agent phoned me to sell the Device Care Plan – Platinum , she however did not explain the pitfalls of this new plan. On the new plan that covers the dish and installation for R 6 extra a month, you can no longer take a faulty decoder to the walk in agent for replacement. I phoned DSTV to cancel the new policy, as i had faulty decoder and the walk in desk told me all my policies have been cancelled. I have been waiting since Thursday to have my policies reinstated, and although i was told it is a 24 hour turn around period, absolutely nothing has ben done.
0 replies
17 months ago
Excellent service fr...
Excellent service from pharmacist Ronnell
56 replies
21 months ago
Worst Internet Provider
We were connected to South Coast Fibre December 2022. The workmanship on the installation was excellent and friendly, the service with South Coast Fibre was excellent until Yutiliti/Lightstruck Connect (Pty) Ltd took over. This 31st onwards we had downtime for over 30 hours, and as at today there are till residents not totally happy with the restored fibre. The accounts department have no clue what they are doing, and therefore affecting all account holders. As a relatively small community in Pennington communication (wi-fi, internet and e-mail is essential due to most of us being pensioners. We spoke to accounts yesterday am, and as today have not heard a word. We heard they were going to send out global communication to all regarding the accounts that are in a mess, but yet again we have had nothing.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)