JS
Jabulile S
Active since Sep 2024
15
Reviews
0
Industries
Reviews
15 reviews2 months ago
Refund
Good morning Please assist I have a problems with Marie stop in Ghandi square ,my sister's child wen there for termination hence ahe is still at school . Everything was charged she was told it will all cost R3700 to terminate but unfortunately when the checked the months were more ao they would couldn't proceed with the procudur3 She was done scan only and advised the money will be refunded scan is R1800 they only paid R450 did follow up still nothing All I want is the rest tR1450 that is outstanding ,and it seems like they not willing to and I have all the prove needed of payment Please assist they cant be doing this when they only did half of the job but took the whole money for everything I just want my refund back hence im the one who paid using my debit card
0 replies
2 months ago
Refund
Good morning Please assist I have a problems with Marie stop in Ghandi square ,my sister's child wen there for termination hence ahe is still at school . Everything was charged she was told it will all cost R3700 to terminate but unfortunately when the checked the months were more ao they would couldn't proceed with the procudur3 She was done scan only and advised the money will be refunded scan is R1800 they only paid R450 did follow up still nothing All I want is the rest tR1450 that is outstanding ,and it seems like they not willing to and I have all the prove needed of payment Please assist they cant be doing this when they only did half of the job but took the whole money for everything I just want my refund back hence im the one who paid using my debit card
0 replies
17 months ago
Review and give reason for declining claim
Hi I lost my job 31 July 2024,on the 20 August 2024 I went to labour to apply hence I'm no longer working they asked for supportive document I went went to submit then I ssd told to come review on the 25 September 2024 I went back but only to find 1 paper was not recieved by them I had to print and give them.then I was told to come back after 2 week while I was waiting I got the below SMS from labour on the 16 Octover 2024 "Your Request for Payment has been received, it may take up to 7 working days to reflect in your banking account. #28668864 #UIF" Then after 7 days I ddnt get anything on the 29 0ctover 2024 I went back and I was told my claim has declined the lady I spoke to ddnt even want be be asked she just said it has been declined bye bye Why was I sent and then I'm told its has declined if it has while ddnt the SMS say it was declined I dont understand I need to know and way forward.Im not happy about the outcome the last time I went to them.
0 replies
18 months ago
Treat employees fairly with respect
Good day Since the last review I sent McDonalds hasn't responded and things are worse now please assist the below review it's what I sent no reply "Hi I am not happy how they treat worker they are there to.make a loving but the treatment for the managers at McDonald's trade route mall doesn't care.I once worked there for 2 years and I know, my sister is working there and most of the time come back from work crying .Workers at McDonald's trade route mall are treated like garbage.I know they have rules but tret9ng workers bad is not one of the rules.There are shifts worked at McDonald's I feel its not fair that if the I worked nite shift it's a must to be in a meeting that I was advised about day before the managers dont even care whether I slept to rest or what and worse they refuse to give leave day the workers leave that they are entitled to. I'm am a grey cause it's been years this is happening there a d they are scared to talk so I decided to for those still working there and future workers I aslo believe there should be fovouriyes at work all. must be treated the same"
0 replies
18 months ago
account payment /insurance
I got response but I dont understand how or when was it resolved when my account still has outstanding it's not resolved company is on liquidation either way we were going to. e retrencjed as the campany told us before signing what the gave us VSP so I asked for review to find out as for anonymous they did the after declined then the administrator wen further to find out why can they do that for.my a count I feel it's not fair cause the same person I'm talking a out we were working for the same company but hers was paid up by iua insurance how is that possible I even sent prove the SMS she was sent the below sms my account now >>>Dear Ms We acknowledge receipt of your complaint via social media and understand that you have expressed concern about the claim delay when you claimed a benefit on the Truworths policy. The insurer, Hollard Insurance, has appointed IUA Business Solutions as the policy and claims administrator for policies incepted via Truworths stores. IUA is mandated to operate within the applicable policy terms and conditions. We empathise and understand this is a difficult time for you and your family. As the claims administrator, we must abide by the policy conditions. Hollard can only pay legitimate claims based on the terms and conditions of the policy. Therefore, we must verify all claim evidence before claim finalization. IUA registered a retrenchment benefit claim on 23 August 2024 after we received notification of retrenchment from Hollard. Thank you for your patience and for providing the requested claim evidence. Initially, the claim was rejected as the claim evidence verified that you took a voluntary severance package, reflected as CODE 16 on the UI19 document, which is an exclusion in the policy. However, once the administrator confirmed that you would have been retrenched anyway as the company was in liquidation, the claim was reviewed. After careful evaluation, the claim was assessed and approved. The correspondence regarding the claim outcome will be emailed to you.<<<
0 replies
18 months ago
Treat Workers Fairly with Respect
Hi I am not happy how they treat worker they are there to.make a loving but the treatment for the managers at McDonald's trade route mall doesn't care.I once worked there for 2 years and I know, my sister is working there and most of the time come back from work crying .Workers at McDonald's trade route mall are treated like garbage.I know they have rules but tret9ng workers bad is not one of the rules.There are shifts worked at McDonald's I feel its not fair that if the I worked nite shift it's a must to be in a meeting that I was advised about day before the managers dont even care whether I slept to rest or what and worse they refuse to give leave day the workers leave that they are entitled to. I'm am a grey cause it's been years this is happening there a d they are scared to talk so I decided to for those still working there and future workers I aslo believe there should be fovouriyes at work all. must be treated the same
0 replies
18 months ago
a account payment/ insurance
Hi II have a question for insurance why was the below done cause it was declined I got the message from anonymous that we work for same company I'm not certified not at all again please see below SMS from Hollard where is the fairness in this cause clearly something was not done did they confirm about the liquidation of the company a d when was it liquidated my a count stil not paid now decided to hand over without assisting Dear Ms We acknowledge receipt of your complaint via social media and understand that you have expressed concern about the claim delay when you claimed a benefit on the Truworths policy. The insurer, Hollard Insurance, has appointed IUA Business Solutions as the policy and claims administrator for policies incepted via Truworths stores. IUA is mandated to operate within the applicable policy terms and conditions. We empathise and understand this is a difficult time for you and your family. As the claims administrator, we must abide by the policy conditions. Hollard can only pay legitimate claims based on the terms and conditions of the policy. Therefore, we must verify all claim evidence before claim finalization. IUA registered a retrenchment benefit claim on 23 August 2024 after we received notification of retrenchment from Hollard. Thank you for your patience and for providing the requested claim evidence. Initially, the claim was rejected as the claim evidence verified that you took a voluntary severance package, reflected as CODE 16 on the UI19 document, which is an exclusion in the policy. However, once the administrator confirmed that you would have been retrenched anyway as the company was in liquidation, the claim was reviewed. After careful evaluation, the claim was assessed and approved. The correspondence regarding the claim outcome will be emailed to you.
0 replies
18 months ago
account payment / insurance
Hi I m referring to the review I sent earlier I understand the terms and condition of the policy however what I don't understand is anonymous claim was declined but was approved the account is paid the whole amount worse we were working for the same company I just don't understand why mine is not paid by the same insurer paid for anonymous,and paying insurance every month.the company is in liquidation as in now this is really not fair anonymous sent statement showing the account was paid off it's just that I can't share.
106 replies
18 months ago
account payment/Insurance
Hi I recieved email.from Hollard life We regret to inform you that your claim decision remains the same declined due to Voluntary Severance Package. Kindly find the attached declined letter. I'm still.not happy with the outcome the anonymous they paid the account,we worked for the same company that is currently under liquidation it's not fair cause the outcome should be the same since we had no choice cause we were going to be entrenched please assist cause I want them to do what they did with anonymous claims I domt understand why not.mine anonymous also sent Voluntary Severance Package letter however the administrator followed up I'm.really not happy until this is fixed I womt leave it to this
0 replies
18 months ago
Account payment/ Insurance
Hi there is no feed back as per below reply I got, that states that within 5 days I will know the outcome regarding truworths insurance hence I read nit gappy about the feed back I got before this below reply, please help it seems like this wont be resolved , as OI said before I paid i insurance to cover when i loose my job hence i no longer working Hollard Life’s reply 01 Oct 2024 at 17:08 Hello Jabulile S We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. We are busy looking into your complaint and will be providing you with feedback within five working days. Kind Regards, Social Resolutions Team Add your reply
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
14 (93.33333333333333%)