EV
Ebrahim V
Active since Dec 2010
16
Reviews
0
Industries
Reviews
16 reviews2 months ago
Frustrated custmer
We purchased a bed from Sleepmasters in August 2025, and from the very first month it has been nothing but a problem. The bed produces a loud screeching noise, which we reported in November 2025 under reference number S384206. You replaced the base, yet the exact same issue returned in less than a month—clearly indicating the product is defective. We reported it again, and Sleepmasters supposedly escalated it to the supplier in January 2026 under references S378780 and S378781. It is now months later, and we are still waiting for a proper resolution. This level of delay is completely unacceptable. We have paid a significant amount of money for what has proven to be an inferior, sub‑standard product. At this point, we will not tolerate any further excuses, delays, or temporary fixes. We are demanding that you collect this faulty bed immediately and issue a full refund without further delay. The ongoing lack of action and accountability from your side is extremely frustrating and unprofessional, and it is unacceptable for a company of your size to treat customers this way. We expect an immediate resolution.
0 replies
2 months ago
Bravo Brands / Sealy
Extremely Disappointed about my bed, I purchased from Sleep Masters
0 replies
50 months ago
Adviser was very fri...
Adviser was very friendly and listened to what I needed and did not force anything on me after the quote came to more than what I am currently paying for my insurance
53 replies
51 months ago
pathetic customer service
What pathetic customer service you cant get hold of no one. The customer care line gives you options to select then when you select the option you want the computer just says goodbye and the phone goes off. I am sitting and paying for a contract that I cannot use I am getting bills that I don't know what I am paying for. My sim has been Rica barred from the first day I received the sim. What should I do stop paying until they call me to pay my account I think that will be the quickest way to their attention
0 replies
51 months ago
Taking customers money
I am utterly disgusted with mcdonalds. I bought 3 medium chilli cheese fries through the mcdonalds app for the order went through and payment was deducted from my bank account but never received my order. How can you do that normally if your order dont go through the money get the reversed. I am so ****ed off plus it was my sons birthday and that was all that he wanted
0 replies
53 months ago
Very unhappy customer
Very unhappy with service. On 11/11/2021 I applied for a contract for the Samsung A32 5G. It was approved and I was told it will take 5 - 10 working days for the delivery of my device. Initially applied for the nokia 7 but there was no stock so I opted for the A32 5G and was told there was stock as the agent checked. Today I called 24/11/2021 only to find out there is no more stock and that is only because I called to follow up when I can expect delivery. Now another agent called me to tell me there was no stock because of black Friday and offered me the A22 which is a lower spec phone and when I told him to cancel the order he just drops the call. Rather offer me a similar spec phone or better not lower.
265 replies
58 months ago
**** insurance ever
On 02/06/2021 I lodged a claim against my TV for power surge damage as we were having load-shedding that week. My claim was rejected as the insurance service provider that did the assessment said it was because of wear and tear. I asked them than to bring my TV back and they brought back on the day when it was storming thinking that the service provider would bring the TV back in a covered vehicle which they didn't. The TV got here wet and with a watermark in the corner. I told them about it and they said they spoke to the service provider it was bubble wrapped and so the TV was dry and it is out of their hands. I have pictures and video of how wet the tv was and the watermark. Anyone thinking of taking out insurance with budget think twice they will try to get out of paying claims ech and every way
53 replies
58 months ago
Very Unsatisfied Client
I am so PD off at budget insurance I logged I claim on 02/06/2021 for an electrical surge on my TV, which was rejected because service provider KOMU digital said it was wear and tear and they are not Samsung approved. They brought back my TV today 28/06/2021 soaking water dripping off the TV and it looks the water went into the screen. I called to log a complaint they said they would back to me because the lady that is handling the complaint was on leave and she needs to work through her emails. Surely, if someone is on leave, you should have a stand-in dealing with complaints or is complaints not that important to budget. I am thinking of cancelling and going with another insurer as my TV came back worse than it was before it was taken in for assessment
53 replies
63 months ago
Not Worth taking out a Mechanical Warranty with Apex
I would not take out an Apex motor warranty prime or prime plus it's not worth paying every month just to find out when you have a breakdown that they only cover not even half of the quotation. That is what I experienced today 01/02/2021. My alternator packed up and when I went to the workshop to get it sorted I could only get an R2500 that is not even the price of the part. Then I am told that I must ask if they can't fix the alternator REALLY NOW!!!! It's a heap of bull. Rather save the money you will be better off. Especially when you driving a 2007 Fortuner.
61 replies
97 months ago
Excellent service
Thank you Vodacom for Authorizing my gesture of goodwill and thank you to Al and Mpho at vodacom customer care for the excellent service
106 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (12.5%)
1 Star
12 (75%)