JP
Jacob P
Active since Mar 2011
54
Reviews
0
Industries
Reviews
54 reviews1 month ago
Bad Service /bad customer experience
I purchased items from Makro at Riversands on 9 March and received the delivery on 12 March. Unfortunately, one of the items—the fridge—arrived damaged. Immediately after the delivery, I contacted the delivery team to report the damage. However, I was advised to contact Makro directly, which I found unacceptable given that the delivery team was still in the area at the time. In addition, the boxes were wet upon arrival. I also contacted Makro through the call centre and informed the salesperson about the issue, but to date the matter has not been resolved. Furthermore, I lodged a formal complaint, but the ticket was closed without any feedback or resolution. Order number: 0RP40T9326.
53 replies
6 months ago
Fantastic experience...
Fantastic experience! Quick response and my claim was processed without any delays.
53 replies
6 months ago
Poor Service and unprofessionalism at brits Mediclinic
I wish to formally raise a complaint regarding the poor service and unprofessional conduct I experienced from your radiology service provider, Scholtz Partners Diagnostic Radiologists. During my recent visit on 02 July 2025, I raised a concern with a staff member. Unfortunately, my concern was dismissed outright, and the staff member’s response was unprofessional, even after I made it clear that I intended to escalate the matter through a formal complaint. This is not the first time I have encountered such treatment at this facility. The recurrence of these negative experiences reflects a troubling pattern of unprofessionalism that is both unacceptable and deeply concerning. As a paying client, I expect to be treated with courtesy and respect, and for my concerns to be acknowledged and addressed with the appropriate level of professionalism.
0 replies
20 months ago
Bad Service
Hi I placed an order online and followed up, only to receive a ridiculous response saying the delivery is scheduled for 06-09-2024, and the driver will contact me an hour before arriving. When I requested a call the day before, they refused
0 replies
20 months ago
Worst customer service /After Service
I bought the midea washing machine and send the mail to their customer service that the machine is shaking and vibrating and they asking for picture ,no one called to explain their process e
159 replies
24 months ago
False advertising Ticket: 701738 Complaint 9000346996
Hi Recently bought the headset which on the website had spec of noise cancelling capability and when I received the handset didn’t have that capability and return them , I was charged 15% packaging which I don’t believe I should be charged since it was returned the headset with their original packaging , second complain is incredible connection those headset don’t have the noise cancelling capability that false advertising
0 replies
32 months ago
Bad service
Hi I did a quote with auto & General on my existing policy and the add the new vehicle with confirming with me and debit my account and currently my old vehicle is not insured and been trying to resolve this since saturday
655 replies
33 months ago
Bad Services and bad communication
Hi FNB I have app**** for the bond since 21 Apr been sending the supporting documents and following up on the application to this day this has not been finalised even logged a complain and FND didnt bother to contact me to resolved this . From: Customer Care <hslsce@fnb.co.za> Sent: Thursday, May 18, 2023 10:09 AM To: jacob.pheko@leagilweconsulting.co.za Subject: Complaint Reference 3000763 assigned to Home & Structured Lending Solutions (HSLS) Dear Valued Customer Your General Complaint Reference Number 3000763 been assigned to a Service Resolution Consultant in Home & Structured Lending Solutions (HSLS). An investigation into your matter will now be initiated and we will be in-touch with you shortly.
120 replies
35 months ago
Poor Service and unprofessional
I mistakenly booked same flight twice for the same person and FlySafai charged me the R300 for cancellation ,the issue is why is the system not validating or have control that it the same ID booking for the same flight and request FlySafair to waiver the R300 and they refusing
0 replies
35 months ago
Home & Structured Lending Solutions (HSLS)
Hi FNB I have app**** for the bond for bond 21 Apr been sending the supporting documents and following up on the application to this day ,I am not sure what the status on my application even logged the call with FNB care and no one bothered to contact me just received the below mail on the 18 May From: Customer Care <hslsce@fnb.co.za> Sent: Thursday, May 18, 2023 10:09 AM To: Subject: Complaint Reference 3000763 assigned to Home & Structured Lending Solutions (HSLS) Dear Valued Customer Your General Complaint Reference Number 3000763 been assigned to a Service Resolution Consultant in Home & Structured Lending Solutions (HSLS). An investigation into your matter will now be initiated and we will be in-touch with you shortly.
53 replies
Review Distribution
5 Star
4 (7.407407407407407%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (12.962962962962964%)
1 Star
43 (79.62962962962963%)