PL
Pieter R
Active since Jan 2011
31
Reviews
0
Industries
Reviews
31 reviews1 month ago
Advertised price vs invoiced price con
I purchased amongst other things, a Defy freezer for the price of R2999 on a "fire sale". After paying and looking at the invoice, I was charged R3199 for the freezer. Absolute disgrace. I have sent 2 queries to their customer care centre but I get absolutely no response. Be very careful when ordering from this company.
0 replies
16 months ago
Rediculous call out costs
A call out fee of R780 is absolutely ridiculous. More than the cost of a doctors visit. They need to realise that there a lot of pensioners in Ballito.
0 replies
20 months ago
Superb service and hassle free
Superb service and hassle free. We'll done Kathy.
53 replies
34 months ago
No service ---cont.
A Hellopeter complaint is the only way I can get any assistance with Tracker. Not one but 2 Tracker units were installed in our vehicle on the 24 June 20023. I only received the login details on the 12 July. When I went into the system, I could not find our vehicle. Tracker then sent me a note to say the unit was faulty and someone will contact me in 72 hours. So, in the meantime we are paying for a service we are not receiving AND our vehicle is not covered if ******. How much flippin longer must I wait for a resolution. Please guys, this is the last company you must use for any tracking.
240 replies
34 months ago
Pathetic non existent service.
I had tracker installed 2 weeks ago and no one gives me login details to track the vehicle I have spent many hours on the phone to them and there is just no progress. They must come and remove the Tracker unit and I will find another company to assist.
120 replies
37 months ago
No after sales service.
I took a faulty ceiling fan (still under warrantee) to Ballito AC/DC on the 8th March 2023. I was told it would be sent away for repair. On the 8th April, I went to the shop only to be told that the fan was still not back. He promised to get it from the repair and deliver it to me personally on the morning of the 11th April. It is now close of business on the 12th April and still no fan. Also no word from the manager. AC/DC will never see me again.
0 replies
41 months ago
Online service stinks.
Pick n Pay online purchase is a disgrace. Placed an order and was told order would be delivered on 18th Nov at 18h00. On the 19th I phoned and threatened to cancel to order. It was delivered nearly 24 hours after it was supposed to be delivered. Missing items like eggs, cheese etc yet charged for it.
132 replies
53 months ago
Disgusting delivery service.
Makro offer free delivery and tell you the SLA is 7 days to deliver. Then after 7 days you query and they tell you 7 WORKING days (I thought Makro operate 7 days a week?). Now they say there are high volumes and the wait will be longer. The call centre dont answer the phone. Disgusting service - to say the least. Rather charge for deliver and get it to the customer.....
53 replies
56 months ago
Taken my deposit and will not refund.
I paid a deposit of R8000 on the 27th July. No garage door and I have been promised a refund since the 20th Aug and haven't heard from anyone since the 6th Sept. Be very careful when dealing with this company.2021/08/20, 09:24 - Martie Garage Door: If not done Wed I will do a refund for you. I will forward via mail also. 2021/08/20, 09:37 - Martie Garage Door: Your refund will be done Wednesday if not installed. 2021/08/25, 10:24 - Martie Garage Door: I will sort out payment this afternoon 2021/08/26, 07:52 - Martie Garage Door: Waiting for suppliers refund for the door so I can pay you. They said today. 2021/08/31, 07:59 - Martie Garage Door: Yes Ill do a direct transfer tomorrow morning👌🏻 2021/09/02, 06:54 - Martie Garage Door: Didnt work yesterday. Got covid symptoms. Going for test this morning.Will sort out before close of business today. 2021/09/02, 08:14 - Martie Garage Door: Will do later 2021/09/03, 09:48 - Martie Garage Door: Morning 2021/09/03, 09:49 - Martie Garage Door: Im doing 2 payments of R4000 each. Ill pay R4000 today and another R4000 Monday when estate agents has paid me. All I can do 2021/09/03, 09:49 - Martie Garage Door: Ill email pop when done today 2021/09/04, 11:13 - Pieter Le Roux: Have not seen a payment. 2021/09/04, 11:13 - Martie Garage Door: Did R4000 last night 2021/09/04, 11:14 - Martie Garage Door: I did not clear it so will reflect by tomorrow. 2021/09/05, 10:50 - Pieter Le Roux: Please send me pop as I still have nothing reflecting in my account. 2021/09/05, 10:51 - Martie Garage Door: Im in bed I will do it tomorrow along with the other payment 2021/09/05, 10:52 - Martie Garage Door: Will make sure to clear the other obe 2021/09/06, 07:31 - Martie Garage Door: I will do it today! We are all sick as hell and not working! 2021/09/06, 07:31 - Martie Garage Door: I will let you know when done. 2021/09/06, 15:25 - Martie Garage Door: Hi Please give me till close of business tomorrow to sort out your payment. As soon as that money clears tomorrow Ill transfer. The other R4000 just shows pending so sure it will be in today. 2021/09/06, 15:26 - Martie Garage Door: If not refunded tomorrow you can do what you have to. I just dont have strenght now to stress about this also.
53 replies
61 months ago
No customer service
They do not answer their phones or reply to electronic queries. Time to move to another service provider.
0 replies
Review Distribution
5 Star
6 (19.35483870967742%)
4 Star
1 (3.225806451612903%)
3 Star
0 (0%)
2 Star
1 (3.225806451612903%)
1 Star
23 (74.19354838709677%)