HA
Hamid A
Active since Mar 2011
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Pedros app order, delivery 1h45 later
Pedros Kromboom, Cape Town...I usually dont have issues but ordered for my kids as they fasting and bought elsewhere for myself and wife. Placed order via app @ 18:45, ETA on app: 19:20 broke fast @19:10, order arrived @ 20:30...called store, manager (Collin) agreed to return and refund...will see how the refund process works via the app
53 replies
2 months ago
Salary not received via Citibank
Hi i have been so loyal to FNB for so many years...chat was always good but lately something broke with FNB chat... They respond 2 hours later and then you respond 5 mins after their response and they pause and re-queue you...what the hell??? I needed urgent help as i sid not receive my salary from a citibank account however my colleagues with FNB all received theirs so needed support asap. Tried the chat 3 times...meaning waiting 1.5-2hrs per time and then just being re-queued. No help and no salary!
53 replies
3 months ago
Hirsch's pathetic service fire microwave
Bought a Hisense microwave...stored it for about a month then opened box used it for about a week and there was fire coming out of it. WhatsApped them, they say you will get a refund as Hisense do not fix which tells me Hisense products is an issue. Kenilworth branch tells us that we have to swap it for another Hisense microwave yet was told on phone prior it can be swapped for another brand. Wants to sell me open microwave and then we asked for one from another branch...they insist we must pay at Kenilworth branch and collect at Milnerton. Sales lady she on hold with Milnerton branch but we see her hanging up the call to help another customer. All this ordeal took about an hour...and I had another appointment... these people have no regard for your time nor do they focus on service...all about sales...
0 replies
7 months ago
Uber South Africa sneakily change fare next day and updates debit
This happened on numerous occasions but the last was yesterday where the trip usually costs ~R50.00 however the driver changed the fare to R67. I have to dispute the fare each time and they amend it to the original fare but this time they saying I have exceeded the times this is updated. This driver told me he lives close to my drop off point so why did it change as the trip was same as before but trip is almost R20 more after he changed the amount.
0 replies
14 months ago
Idiot security questions that are hypothetical but based on your profile
I am trying to pay up a credit card and called in for settlement. They put me thru 2 security checks which i supposedly failed as they ask hypothetical security questions which i don't have knowledge of and blocked my account. How the f do i pay my account if i dont get settlement. Then manager says they will call me back and i called back on hold for 20 mins so far...no help as account blocked that i had for more than +-10-15 years...what the hell is going on there!?! Are you guys normal?!?
355 replies
14 months ago
Threatening debt collection yet cancelled multiple times
My wife had a Month to month mobile contract on her/wife name but was for my 18 yr old daughter for a few years. My daughter passed on 11 June 2024 and my wife cancelled contract in July 2024. Telkom stopped debit order for some reason and advised R517.44 was outstanding in Oct 24 . My wife then paid it and again requested cancellation in Oct 24 however started received threatening emails & sms's again now in Feb 25. What do we do? It is traumatic as it is and today being my late daughter's birthday have to put up with this!!? Mobile no: 065 812 4098. Go and check when this account was last used???!!!!
0 replies
36 months ago
Disgusting ******* R50 vs R30/month statement request
Closed business account no: 62339488886 Personal account no: 62223054321 Hi, was told I would be charged R30/month statement for my closed bank account which already ridiculous as you hold this records and on enquiry was told well if you unhappy you can speak to our admin dept who charges R40/month statement - Firstly, the ransom and arrogance is disgusting. Secondly, You charged me a whopping R50/month statement for 7 years worth of statements = 84 statements...you do the flippen math! I called in to complain was told they cant do anything and will get the consultant that spoke to me to call me back that was weeks ago. My account is in a minus, meaning you strong arming me when my salary comes in you taking it.
53 replies
45 months ago
Urgent!! Help!! Life and death Specialised chemo treatment
Member no: 47701437942 Hi, my Father in law was on the 2nd highest plan and could only be bumped up to the next highest which is the Comprehensive plan to be able to have his urgent specialised chemo authed. Post the doctors extensive motivation for chemo treatment and after explaining to them the urgency, the oncology dept..insists on dragging out the process by requesting further motivation from the doctor. The doctor has given up and does not know what more comfort to provide other than providing what is requested. He did also say they encountered the exact same situation with a different patient and that patient received approval and treatment the same week so he cannot understand the inconsistency. How do we expedite this as my father in law has now contracted pneumonia and on a ventilator. We've spoken to so many agents, all are not allowed to transfer to a Team leader/manager as they all inbound and not part of protocol. No case manager/fund manager/leadership name can be shared so we at a loss. We are literally running out of hours and this poor man has given up knowing we unable to expedite anything😢 We have now bumped up his plan and was told " Computer says no!" And need to wait to 01/09/2022 to have treatment authed and then administered...We are desperate!!!! Please help!!! We probably recieved a ref no for each contact so not sure which one is relevant to expedite this pls.
402 replies
45 months ago
Dropped cal from a homeloan call agent
Hi, i used the secure chat to request that my interest rate be fixed on my homeloan. Was advised after connecting to 2 chat agents to call 0877301144 then waited forever and eventually connected to an agent...the agent greeted and dropped the call and yes i had enough airtime, infact its used so much of it too to have the call dropped in my ear!!
134 replies
58 months ago
Cancelled but debit still taken
I cancelled my membership last month and was promised heart and soul no further fees will be debited and they would allow me to continue gyming as they owe me 3 months of lockdown which was paid but I could not attend. Now another debit taken...wth!!! Please pass me the relevant Ombudsman details to further this complaint.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (21.428571428571427%)
1 Star
11 (78.57142857142857%)