NJ
Nkamogeleng J
Active since Mar 2025
5
Reviews
0
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Reviews
5 reviews3 months ago
I received an awful customer service from a lady named Lee (I doubt this is her real name by the way
I received an awful customer service from a lady named Lee (I doubt this is her real name by the way). Her tone on the call... I even had to remind her that I do not appreciate being spoken to like that. Wesbank kindly take your agents for communication skills training, I cannot be dealing with a rude agent on the phone.
112 replies
3 months ago
Ndzalama at incredible connection Sandton sold me items with an incorrect price and now the store is running away from me when I try contacting them!!!
I visited the Incredible Connection Sandton store approximately a month ago, and at the time, everything appeared to be in order. However, I have since received an invoice from Telkom reflecting incorrect billing amounts. I have made several attempts to contact the store, but the phone calls have gone unanswered. As a result, I contacted the complaints line to be connected to the store. When I eventually reached the store, I was informed that the agent who assisted me, Ndzalama, had just stepped out and that I would be contacted upon her return. To date, I am still awaiting any communication from the store. This lack of follow-up is unacceptable, particularly for an issue involving incorrect contract billing. Incredible Connection Sandton and Ndzalama, I kindly request that this error be addressed and resolved as a matter of urgency before I escalate the matter further
0 replies
5 months ago
Nomfundo provided a very rude and disrespectful service.
Received very rude customer service from a lady called Nomfundo. This lady doesn't know how to speak to people even to other customers she shouts,her tone is that of a shouting person and she treated me like I am not a paying customer. With the unemployed rate in SA please replace her with someone else cause clearly she doesn't want to work!!!
0 replies
8 months ago
Rude agent called Phemelo
I called their customer line and spoke to (Phemelo) a very rude agent who told me that we should try speaking in a different language because it seems like I do not understand when using English. I did not even get my query resolved as this was a waste of my time with him on the call. I do not appreciate the service I received from him and suggest he be replaced by someone who can understand people. He is rude, impatient and kept on sighing the entire time during the call. If he has a problem working he should just stay at home and let people who need a job work!!!
0 replies
13 months ago
DSTV are ****mers, they will open things in your name without you knowing.
I have been a customer with this **** company from 2015, last week (25 March 2025) their consultants called me telling me about a policy which I said no to. Weekend I tried to pay my package that I have with them, only to find a different amount. Today when I call them apparently I took a contract 2years ago with them, but since 2015 I have been paying for the same package. When I ask for a recording of this contract they take me pillar to post telling me they do not have access. How can you put me on contract and not have evidence of this????DO NOT SUPPORT THESE PEOPLE THEY ARE ****MERS
0 replies
Review Distribution
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1 Star
5 (100%)