JM
Jesswill M
Active since Apr 2011
10
Reviews
0
Industries
Reviews
10 reviews6 months ago
*********** staff/Poor quality merchandise
Fabiani - Centurion Mall Laat year November 2024, I bought a pair of leather sneakers at the Centurion outlet. A few weeks later I returned the pair for an exchange - I noticed that when I tyied the laces it would leave marks on the sneakers (it would physically damage the white colour) Last week was literally the first time I attempted to wash the sneakers - previously I would just wipe it off. I decided to soak the sneakers in soapy water for a few hours, with the intention of getting the stitches clean without having to apply much force. To my surprise, the inner lining of the sneakers was literally peeling off and the external colour came off when I tried to clean it with a cloth - pictures available at request. 21 August 2025, I returned to the outlet seeking advice as I my recent experience with the sneakers left me speechless - considering having paid R2299 for the pair. To my surprise, the manager could not even identify or provide any form of instruction with regards to how to clean the sneakers. The only confirmation she gave me was the 6 months defect return policy. I respect and accept the policy, however, I'm utterly disappointed at the quality of the sneakers and the staff's lack of product knowledge. Since the first pair I bought, I was faced with quality issues. I therefore want to discourage anyone from purchasing any leather sneakers from Fabiani and I'm convinced that their quality is not with the money. I would rather stick with my leather Converse, which has stood the test of times.
0 replies
22 months ago
Misled/****** by false advertising
Yesterday, 26 June, my first incident was at PnP Hyper in Montana. While handing my groceries to the teller I noticed that an item which was marked down and had the special price attached, was still scanning it's original price. We discovered that this was because of the item having two barcodes. At this point it was an honest mistake in my opinion. The second incident, happend later the afternoon at PnP Hyper Lifestyle Centre, in Centurion. This time I wanted to buy the 2ply Baby Soft toilet paper 18 pack. Yet again it was on a special. For only R134.99 I could get the 18 pack along with a packet of baby soft washlets 42s. What confused me, was the R114 saving displayed on the poster. On a normal day the 18 pack costs R169.99 and the washlets R39.99, which equates to a saving of R74.99, yet it was boldly advertised as a saving of R114. I consulted one of the store managers and made him aware of both my incidents at two different branches. Being a loyal customer, I had to wonder how many times I was misled by false advertising or ****** by double bar codes. I have to wonder how many other consumers had a similar experience but were not as attentive as I was. PS. The store manager requested my details to keep me posted on the outcome. I'm patiently awaiting his correspondence.
53 replies
39 months ago
My first engagement with lawyers
I hope someone can assist or advice me accordingly. I’m going to try and be as brief as possible. Over a year ago I consulted a law firm to assist me with a case - I was in an accident involving Rapid Tswane and another private vehicle. Unfortunately my car was a complete right off. According to the lawyers I had a solid case as I was the victim. Up to date I’ve already paid over R15000 in legal fees and I still owe an additional R12000 according to my recent statement. I’m very concerned about all the related legal costs, especially after it was confirmed by the lawyers that my initial claim was only limited to R72000. I’m worried that I may never see a cent of the money to replace my car considering the slow progress on my case vs the rapid ascending legal fees. The lawyers are currently forcing me to commit to a written payment agreement; “MAGERMAN/RAPID TSHWANE: Urgently furnish us with your payment arrangement by e-mail. We await your urgent e-mail herein. MAT128004 / VZLR INC.” When I asked the consultant the current status of my case I was told that there are delays due to Covid-19. How is this supposed to encourage me to even consider paying another cent... End of the day I only want justice to prevail and be able to replace my vehicle.
0 replies
53 months ago
OVER PROMISED, UNDER DELIVERED SERVICES
Over a month ago I applied for the transfer of my fibre from my old address to my new address. I received several communications that they are in progress. I even received a call to confirm my order. Up to date, I'm still left without any services. On 20 Dec 2021, I called the call centre and was promised by Jane Kwena (agent) that I would be contacted the same day regarding the status of my order. Today, 21 Dec 2021, I had to call again, as Jane did not get back to me, just to be told by another agent, who initially struggled to locate my order, that she will need to forward my case to the relevant department. CLEARLY MY SUPPORT IS NOT VALUED, SO I WILL GLADY SEARCH FOR A NEW SERVICE PROVIDER!!!!
0 replies
57 months ago
NO COMMUNICATION
It's not even been 2 months and already no communication on Momentum's behalf. My So Called broker, Jaco Smit, is probably the worst I've ever come across after having signed me up, prior that he was nothing short of a miracle. It is disgusting how bad my experience has been thus far... Two premiums later and I feels like day light robbery...
53 replies
57 months ago
Suspicious fraudulent behavior
I'm utterly disappointed at the treatment I'm currently receiving. After several telephone calls and email communications, I find myself today with again with an expired account for which I will also be penalised for reactivation as previously done. Is this how SAGE generate extra revenue??? This is negatively affecting my business on so many levels. Below is my most recent email dated 28 July 2021 "Good day, With regards to my reference number HD13584849, can someone please advice me accordingly. I am very frustrated, as once again, I received a confirmation email that my debit order was scheduled for 30July. But on 28 July I receive an email indicating that my debit order was unsuccessful. This is my last attempt to rectify this. I will have no choice but to cancel my subscription... Regards, Jesswill Magerman Caliam Listings " NO COMMUNICATION FROM SAGE!!!
212 replies
92 months ago
Does Virgin Active follow protocol???
As the main member (JJ Magerman) and the responsible person for the account. I fail to understand how my membership could be cancelled due to non payment, but yet my 7 year old son's membership continues (debit order went off my account - hence I did not suspect that my account was in arrears ). I would expect that if the main member's account is cancelled, automatically all subsidiary memberships will be canceled as well and no debit orders will follow. However, i did make contact with the Club general manager - Montana, Alexia Hornschuh, once i received legal notifications from their attorneys. After a few email exchanges (which I still have in my possession), Alexia proposed a settlement amount of R353. 57 (she gave me a break down) which I accepted and requested that she advice me as to how i should go about the payment. Up to date, I'm still awaiting on her instructions hence I decided to personally return to the Montana branch today, 2018/10/29, to settle the matter. To my surprise, Alexia is on leave and I'm informed that her offer is no longer valid. Does Virgin Active have a standard protocol? Or does every employee do as they see fit? How is it that several debit orders went off, yet my account is still handed over...???? I'm willing to pay the R353.57 immediately and have my account re-instated as per Alexia's original offer.
0 replies
98 months ago
Unacceptable Pathetic Service
Date 22/03/18 Service No IS2365 Ticket no ********** 365IG059 This has been by far the worst service I have ever encountered from Intercape, considering the huge fan I’ve been. Unfortunately, in just under 4hours I’ve lost all my trust and respect for Intercape. I can only hope and pray that I never ever have to make use of this service again. We’ve been stuck at Park station since 15:30pm, without any official communication from Intercape staff as to why or how long the delay would be. Only after some of the passengers started to become restless and loud did we get our 1st confirmation sms at 18:52pm indicating that the Macanic is 10km away. “Dear passengers please take note the mechanic is 10km from JHB Station but mooving slowley due to heavy traffic.” (With this type of spelling errors, can one really be surprised with the type of services we’re getting) This is totally unacceptable and I can only but hope that we’ll be compensated for our inconvenience caused by Intercape’s poor and pathetic services.
0 replies
98 months ago
A cry for justice
On 6 February 2018, my car, another private vehicle and a Areyeng bus was involved in a car accident. I have pictures, contact details and an accident report available of all parties involved. A brief description of the accident would be as follows; At around about 5pm, I was traveling in a northern direction while the bus approaching from a southern direction, both single lanes, on Dr Swanepoel Road in Montana, Pta. At the cross intersection of 3rd and Swanepoel road, is a 2 way stop on the west and eastern side, where a Range Rover attempted to cross from east to west. In the attempt to avoid direct contact with the Range Rover, the bus swerved to its right and only bumped the front bumper of the Range Rover, but eventually ended up driving into my car, which is a complete write off now. I have exchanged several emails with Areyeng and Tshwane Rapid Transit, however it seems like they don’t want to take responsibility for the accident. I just bought the vehicle two days earlier from my sister and therefore had not yet taken out car insurance as the car is still registered under her name. Can any one please advice or assist me in my attempt to get justice???
0 replies
98 months ago
Unfair termination of contact
In November 2017, I rejoined Discovery after having completed a telephonic application, as I always had a very high regard of their medical aid scheme plans. As a classic saver/ Vitality member (monthly fee = R7508) my family and I was encouraged to as much wellness screenings as possible, considering all the benefits. My wife’s most recent screening was a Papsmeer, of which the results indicated that she had an assyst growing on her womb and surgery was reccomended. To our surprise, Discovery declined our request and instead terminated our contract due to the following; “We refer to your application for membership of the Discovery Health Medical Scheme (the Scheme). It appears that when you made the application you did not make full disclosure of your dependent’s medical condition(s). It was a specified term of your application for membership that you must: Give true, correct and complete information and make full disclosure of your state of health when submitting the application form; Inform the Scheme immediately if the information that you gave in your application changes. This includes information about your health and the health of those you apply for. The membership application further states that the Scheme may cancel any membership if you and those you apply for: Do not give us information that later turns out to be relevant to this application. Give us any information that is not true, correct and complete. Do not tell us about any relevant changes (including information about your health and the health of those you apply for) between the day you sign the application form and the day cover starts. The obligation to make full disclosure and provide information enables the Scheme to accurately assess the underwriting risk in respect of your membership application. From the medical claims and/or authorisation requests submitted, we have observed that full disclosure of your dependant’s medical condition was not made and we therefore invite you to provide information to refute the analysis below:” What is of high concern to me, is that when I was telephonically contacted by their Risk Reviewer, Jillian Van Reenen, she confessed that it does happen that spouses sometimes unintentionally gives incomplete or incorrect information of their partners. So my question is, why was my wife also not contacted to confirm her medical history seeing that Discovery is aware of the fact that some details maybe be unknown to me as her husband which could have a negative affect on our me membership. (Thank God her surgery was not life threatening). On 1 March 2018, I completed a form to request a copy of my telephonic application recording in order to seek legal advice. I’m still awaiting...instead I received a letter stating that I now owe Discovery money, “According to our records you have ended your Discovery Health Medical Scheme membership. Because of this, you owe an amount of R20055.45 to Discovery Health Medical Scheme. This amount is for claims paid from your Medical Savings Account, or for benefits you claimed for after your membership ended. When you owe an amount to the medical scheme because you have withdrawn from the scheme, it is called a negative Medical Savings Account balance.” Today my family and I are left without medical aid and potentially a bad record too...?
370 replies
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8 (80%)