Active since Apr 2011
29
Reviews
0
Industries
Reviews
29 reviews2 months ago
Very unfriendly app and website
Absolutely pathetic app and website..you cannot book a ticket especially when you try to load a discount..it's almost like the don't want want to give you a discount..so after multiple attempts you give up. Not user friendly by any means.
0 replies
5 months ago
Bought shoe online and still waiting for my order after a month
Bought a shoe from Bata on October 14 2025 and they have not delivered the item yet. Initially they delivered it to the wrong address and said that I would then be able to collect the shoe from a mall closest to me as the shoe value is below R500. I am still waiting to be notified of the collection. Please refund my money, I do not want to do business with Bata - poor customer service - they really dont care
0 replies
5 months ago
TV does not work and Game is not helping
Bought a TV that does not work. It's been 5 weeks and Game has not sent a technician out yet. I am very upset. I spent R9000 and do not have a functioning TV. They tell the HDMI cable is not under warranty yet I bought the TV brand new
159 replies
15 months ago
No help from customer service when there is a customer enquiry
I sent an email to Edgars in November regarding my account repayments, but I have yet to receive a proper response. The representatives who reply to emails do not address the questions I have asked. It has been three months, and I still do not understand why my account is being charged interest or why my installments have been extended beyond the initially agreed six-month period.
0 replies
15 months ago
Complaint Regarding Unfair Gym Membership Terms
Dear Planet Fitness, I am writing to express my frustration with your membership policies, which I find to be unfair and inconsiderate of personal circumstances. I joined Planet Fitness last year, but I am now unable to attend the gym because my child is under the age of 7, and your facilities do not cater to or allow children. As a single parent without access to a babysitter, this makes it impossible for me to use the services I am paying for. When I attempted to cancel my contract, I was informed that I would need to pay an upfront fee equivalent to four months of membership. Unfortunately, I cannot afford this amount, and I feel it is unreasonable to impose such a financial burden in these circumstances. Despite my request to cancel, payments continue to be deducted from my bank account each month. This means I am now forced to pay for an additional 14 months of membership, even though I cannot use the gym. I find this policy exploitative and completely unfair. I urge you to review this situation and provide a reasonable resolution. I should not be penalized for circumstances beyond my control, and it is unacceptable to require payment for a service I am unable to use.
159 replies
24 months ago
Await refund with no number to follow up on
I am waiting for my refund for over a month. The hotel refunded money into bookings.com account and I am stil to receive this amount. There is no direct south african line or email where I can get hold of them to follow up.
0 replies
25 months ago
No feedback on claim, left in the dark
I am writing this complaint on behalf of my dad, he has registered a claim last year and has received no feedback. He has called and emailed on multiple occasions and has not received any feedback. Not a way to treat a pensioner. Fed up of Momentum Insure and their ongoing terrible service
53 replies
36 months ago
Poor quality drinking bottles
My sister in law purchased 2 bottles from Yokico as bday gifts for my kids and after sterilizing the bottles, they lost shape and cannot stand straight. The bottles were only a week old. On the site, it says dishwasher safe but it is apparent that the bottles cannot handle hot water from the stove top (web site does not state this). My Tupperware, Sistema, Ackermans (Disney) and baby bottles (Avent, NUK and Tommee Tippee) can be sterilized on stove top and still retain their shape after years of use. Yokico says they will give me 50 percent discount to buy a new one. Absolutely pathetic as Yokico site should specifically state that dishwasher sterilization is the only option for sterilization and never to opt for stove top sterilization. Tupperware has a lifetime guarantee on their items (except for wear and tear and negligence). This is not wear and tear nor negligence and Yokico expects me to pay 50 percent for a lesser quality item that costs a premium rate. I will never purchase from them again. Their customer service sucks, they do not care about their customers.
106 replies
38 months ago
No feedback on claim
Lodged a third party claim with Discovery insure. The claim advisor that assisted me is Nonkululeko Kolanisi. She is absolutely useless. Does not give feedback nor does she respond to emails. If I need to feedback on my claim, I have to reach out to my contacts at Discovery and then only do I get feedback on the claim if management is cc'd on the mail. I work for Momentum and I can guarantee that our claims advisor are much more competent then she is.
53 replies
40 months ago
Not willing to refund me
I booked a locker on Sunday (1 Jan) at 9 04am and there was unplanned power outage (that lasted the entire day - this was not load shedding ) so I what'sapp Pudo on Sunday at 12 08pm (3 hours later requesting the money to be credited to my Pudo app for future use - I shared all screenshots). I did not hear back so I what'sapp again and emailed on Monday at 7 16am. Pudo (Suzette Steyn and Cathy) replied on Tuesday saying they cannot be held accountable for load shedding or unplanned power outages. So what happens if the area did not have power for 3 days and I had booked multiple lockers? Would all be forfeited? Rouges if you ask me. Absolutely unacceptable. I am a frequent customer and will no longer support Pudo.
0 replies
Review Distribution
5 Star
1 (3.4482758620689653%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (17.24137931034483%)
1 Star
23 (79.3103448275862%)