MO
Marlene O
Active since May 2011
10
Reviews
0
Industries
Reviews
10 reviews35 months ago
Await delivery from Reliable store for three months now
I ordered a Electric Grains Spices cereal dry food grinder mill grinding machine stainless steel in May 2023, I phoned beginning of July to find out why it was not delivered. The guy told me that they were out of stock but I will received it soon. I received email 12 July 2023 informing me my order is on the way. The order no is : S06270000005002ZA . Up to today we did not receive the grinder. Today I tried to phone. As soon as I am first in line the call cut. PLEASE HELP as we need this grinder urgenly for our business and R2 932 is a lot of money to loose. My cell is 0827781144.
0 replies
41 months ago
Bad service Dishweb La Mercy
Be careful for Dishweb. They charged us R7 100 to install DSTV dish and DSTV. After the rain last week our second decoder had no signal. I could not get hold of Dishweb and got another person to come and check on Saturday. He showed me that a mild steel Dish was installed. We are next to La Mercy Beach and it will definitely rust. Surely if you charge R7 155 you will install a stainless steel dish. Or advise the client that it will be better to install a stainless steel Dish which was not done. There was no cover on the unit on the dish arm for signal and that caused the no signal. We had to pay R450 to the other person to fix it. I did phone the La Mercy office and the lady said that she will investigate and phone me back. Still waiting for her to call me back. I am really dissapointed in the type of service received from this branch of Dishweb.
0 replies
76 months ago
Poor quality of bed sets from Bravo Group sleeping product
I bought a bed and matress from Matress King Cornubia Mall in 2018. Within a year it had been replaced by Bravo Group Sleep products on 26/02/2019. It is now one year later and the base is full of wobbles and the mattress in very bad shape - something wrong with the springs etc. There was a guy at our home on Monday to check the base set after we complained and he agreed that the bed set has to be replaced. They now informed me to pay R1 920 on the matress recovery fee as according to them there are two spots on the matress. I have a matress protector on the matress and the mattress looks the same as when it was delivered. Do they repair the old matressess and sell it again? This is unacceptable to pay more than R10 000 for a base set which can be only used for a few months and then it needs to be replaced. I could accept it if it was a once off but now it is the second time which confirms to me that this is not a good quality of bed. PLEASE HELP as I am not going to pay any recovery fees. If they dont want to replace the bedset cost free I am going to take it further. Never again will I purchase any product manufactured by the Bravo Group. My previous bed set is 10yrs old now and I did not have any problems with it
0 replies
87 months ago
RMA claim
My husband submit a injury on duty claims at RMA after he had fracture of his lower back when he fell at work 2015. In 2018 it has been declined after they said he fell at home which was definitely not the case. Beginning of this year after we object against the decision we had a skype conference with their claims people and they advised us to get a report from dr Snyckers. Dr Snyckers refused to give a report as he worked on my husband's hip and not his back. Sibongile at RMA told me their terms remain unchanged and I refer it to the Ombudsman. According to Amos at the ombudsman the claim at RMA is not finalised yet. I am battling to get hold of Sibongile as she is never there. Currently on leave and as per Lufuno (I spoke to her today), apparently she is the only one who I can speak to about the claim. PLEASE HELP. My husband is WAJC Oosthuizen claim no ********** /1 ID ********** 089085. My contact details are M Oosthuizen email ********** tel ********** 144.
0 replies
92 months ago
Geen diens by RMA
My man het 'n eis ingedien nadat hy fraktuur in sy rug opgedoen het by die werk 2015. Slegs xstrale is geneem en het geen frakture gewys. 2017 is weer xstraal van die lumbale rug gedoen nadat die pyn ondraagbaar geword het, waar fraktuur bevestig is. DIe eis is geweier op grond van die feit dat geen fraktuur bevestig is toe hy geval het. Hy het glad nie nadat hy by die werk geval het weer sy rug beseer nie. Daar is besluit dat hy voor 'n tribunaal kan verskyn om sy weergawe te gee maar ons wag nou al vir langer as drie maande vir 'n datum. Eers het ek met Elizabeth gepraat wat nie antwoord op emails en ook nie terug bel. Sy het gese sy gaan terug kom na my met 'n datum. Toe ek laas week bel moes ek hoor sy is nie meer daar maar dat Busi by haar oorgeneem het. Ek wag sedert laas week om 'n datum te kry. Busi het gese sy gaan my terug bel en soos gewoonlik geen terugvoer. My man is WAJC Oosthuizen ID ********** 089085 en sy eis nommer is ********** /1. My kontaknommer ********** 144. Marlene
1 reply
93 months ago
Poor service
I was at Vodacom Cornubia yesterday afternoon to have my whatsup which was deleted in error put back on my phone. I tried it myself but could not do it. The person who was helping me Nkosinathi Shezi told me I have to pay R40 before he could help me. I told him that I am a customer of Vodacom for almost 30 yrs and my monthly bill is +/- R3 000 per month and now he wants money to help me with a simple thing like this. He shift my phone over the counter to me and told me he is not a technician I must maar go to Gateway if I need help. He DOES not know what client service means. I went from there to MTN - and I am a Vodacom client not a MTN client . The lady there -Keshia Ramesh greets me very friendly, which was not the case at Vodacom, and helped me without asking me any money. It only took her 5 minutes and my whatsup was back on my phone. If this is the way to treat a client who is a client for almost 30yrs at Vodacom, I do not want to be part of Vodacom anymore. As soon as my contracts at Vodacom is coming to an end I am going to replace it with contracts at MTN. I am going to tell all my friends, colleagues etc about this incident and they will think twice when doing business with a company like Vodacom where there is no client services. Also wants to say this: I was standing there in the Vodacom shop waiting to be helped as the other two persons was busy with clients. Nkosinathi was chatting to someone outside the shop, knowing I was there but only after a while he came in and ask me if he can help me. The difference by the way how I was greeted by Nkosinathi and the way I was greeted by Keshia is huge. You immediately feel welcome when you step in Mtn but this was not the experience I had at the Vodacom shop.
2 replies
96 months ago
Goeie diens Topmed mediese fonds
Ek wil net hiermee vir Debbie Stefano van Topmed medies bedank vir haar bystand en ondersteuning tydens my man se siekte. Hy was twee maande in die hospitaal (waarvan een an 'n half daarvan in ICU was) en dan ook nog meer as 'n maand in rehab. Daar was dae wat ons gedink het hy gaan nie die volgende dag sien nie. Sy het my die hele tyd bemoedig en gehelp waar sy kon. As dit nie vir haar was nie weet ek nie of ek dit op my eie sou kon hanteer nie. Sy het selfs gehelp met die ambulansdiens wat my man van Pretoria na Durban vervoer het na die rehab al het die medies nie daarvoor betaal nie en dit nie haar werk was om vir my name van ambulansdienste te gee nie. Sy het regtig die ekstra tree vir die mediese fonds geloop. Selfs nadat hy ontslaan is volg sy steeds op om te hoor hoe hy vorder. Dit het my regtig laat besef dat Topmed omgee vir sy lede. Debbie is definitief 'n aanwins vir Topmed. Ek moet ook net vir Topmed dankie se vir die spoedige betaling van die hospitaal en doktersrekeninge. Ons het die minimum inbetaal en die hospitaal rekening alleen was R1 200 000. Ek sal Topmed vir enige persoon aanbeveel. Ek vertel vir almal van Topmed en die goeie diens wat ek daar ontvang het. Ons gaan beslis vir altyd by Topmed bly
1 reply
96 months ago
No reply from RMA
My husband had IOD 2015 at work in which he hurt his back.. He still has the hairline fracture in his back. He went to the doctors for more than a year and at the end the dr said he is unfit to do his normal job which is a toolmaker. Due to his back problem he developed a hip problem as well which resulted in a hip replacement after which he was two months in ICU and one month's rehab. He still is not able to walk without crutches. His disability claim was declined by RMA and we send an objection in. I do not get any reply from RMA. My husband is WAJC Oosthuizen ID ********** 089085 and got injured at Master macining. The ref no at RMA is X/ **********
1 reply
97 months ago
Geen diens by Absa
Ek probeer nou al vir maande om 'n brief by Absa te kry waarin bevestig word dat ons huisverband afbetaal is en dat daar geen uitstaande skuld meer teen die lening is nie. Ek het 'n brief gekry wat dit bevestig maar ook se dat sou daar nog enige uitstaande bedrag wees dit van ons verhaal sal word. ONS SKULD ABSA NIKS MEER NIE. Die debt review mense wil brief he waarin bevestig word dat daar GEEN uitstaande skuld is. Dit is nog net die brief wat verhoed dat my kredietrekord weer skoon kan koms. Regtig, is dit so moeilik om dit skriftelik te bevestig. Ek het ook al baie emails gestuur aan Olifant, Zouks: Absa maar steeds geen bevestiging gekry. Dis die rede waarom ek twee keer sal dink voor ek weer iets met Absa te doen wil hê. HELP ASSEBLIEF! Ons besonderhede is: MM & WAJC Oosthuizen, Flowerstraat 85, Capital Park Verband no ********** 293. Kontak besonderhede: Marlene ********** . Dankie
2 replies
98 months ago
Vodacom treating their clients unfairly
A person called me last week telling me she is from Vodacom. She phoned about my data bundle contract that was due for an upgrade. I told her I want it to leave it as it is and continue on a month to month basis. She then told me that it cannot be done like that anymore as it has changed recently. I then told her she then has to continue as I do need the data but I am not happy as I DO NOT WANT TO UPGRADE. S he then told me the premium to be paid each month and also told me that there is a R150 upgrade fee. I told her I am not going to pay the upgrade fee as I DO NOT WANT TO UPGRADE. The next thing I hear is a courier company phoning me with a delivery they have for me. I am not in Pretoria anymore but in KZN. I then phoned Vodacom only to be told that I did an upgrade. I want this upgrade to be cancelled and my contract to continue on a month to month basis. I am not going to pay the R150 upgrade fee. This is absolutely POOR service from Vodacom. I have a lot of contracts with Vodacom and if this is the way to treat a client I do not want to be part of Vodacom anymore. PLEASE listen to the call between me and the agent and you will hear what she told me THIS IS UNACCEPTABLE. I want an urgent answer
2 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
8 (80%)