DF
DIANE F
Active since May 2011
85
Reviews
0
Industries
Reviews
85 reviews2 months ago
DO NOT BUY AN ISUZU!!!!!!
Whatever you do – do NOT purchase an ISUZU and definitely not from their Midrand branch. We bought a brand new ISUZU X-RIDER 1.9 (close on R700 000) and have had nothing but ongoing trouble from day 1. It’s been a complete and utter disaster and disappointment from the outset. They have provided a ‘loan vehicle’ but why should we keep having to put up with that?? The current loan vehicle is inferior to what we purchased and there is absolutely no urgency in trying to fix our vehicle which has now been back 3 times!!! Nobody cares. Plus their stance is one of arrogance and complete indifference. Tomorrow’s another day …………
0 replies
2 months ago
STANDARD BANK STAFF CLEARLY ALL WORK FROM HOME BECAUSE THERE'S SIMPLY NO RESPONSE FROM ANYBODY!!!!!
We have now sent 4 emails and made as many phone calls for assistance to get an amortisation report for a company vehicle financed through Standard Bank. And nothing - not a word. Despite being given the correct email to use. There's simply nobody there!!!! A complete waste of time for a CEO, GM and Finance Manager as we've desperately tried to get this report in order to complete Financials. Standard Bank however doesn't care one bit. It's all a big fat holiday for them. Clearly no management in this dept. NADA!!!!!! Next step - report them to SARS for holding back important information.
165 replies
2 months ago
TELKOM IS BEYOND USELESS!!!!
Telkom is a complete and utter waste of time!!! I spent days trying to resolve an issue on my email address. Finally found someone who could assist - all was good for about 3 weeks and blow me down, I'm back to square one. I have just held on for over an hour (OVER AN HOUR!!) to speak to someone in customer service and finally just gave up. I have requested for a call back. I'm not going to hold my breath. Whatever you do ..... don't go with Telkom. They are beyond useless. You have been warned!!!
0 replies
3 months ago
CLICKS ONLINE SHOPPING A DISASTER
Don't ever try to shop online with Clicks - it is a disaster!!!! I tried really hard to place an order - with my ID; with my Clicks card - they had every bit of information about me they could ever need, but no - round and round I went having to start from scratch every time. What a complete waste of time. I eventually gave up and shut down
0 replies
3 months ago
FNB A COMPLETE JOKE
I submitted an enquiry to my supposed FNB personal banker with absolutely no response. I then submitted the same query to the FNB customer care email address - 3 times!!!! Not a word. Today I received an email asking me how I rated their service??? You gotta love it LOL!!!!! What a joke
56 replies
8 months ago
STANDARD BANK IS A COMPLETE JOKE!!!
I'm still waiting for someone to DO something!!! I've had 2 calls and that's where it stops. Oh, and I also received this email with a 'no reply' email address. "Dear Customer, Thank you for taking the time to contact us and raise your concerns. At Standard Bank we are committed to always delivering great service. We have received your complaint and would like to inform you that the reference number is: ............. We would like to reassure you that we are attending to your complaint and one of our specialists will contact you within the next 24 business hours (excluding weekend & public holidays) to advise you of the next steps. Remember to use your reference number for all correspondence relating to this complaint. We are happy to be of service to you and thank you once again for allowing us the opportunity to resolve your concern. Kind Regards SA Customer Resolution Center Team" WHAT A JOKE!!!!! I'm still laughing at the absolute audacity of it.
159 replies
8 months ago
SHOCKING STANDARD BANK ........ AGAIN!!!!!!
I received a standard response from my Hello Peter complaint about this useless bank. Received a call from Thabisile Nxumalo and thats where it stopped despite numerous emails asking for feedback. Its BIZARRE!!!!!!! What's happened to customer service???
53 replies
9 months ago
STANDARD BANK IS PATHETIC!!!!!
Unbelievably poor service from Standard Bank. Both of these email addresses might just as well not exist because there's no response. Probably another story of 'working from home' - well there's 'NOBODY HOME'!!!! adminsupportescalations@standardbank.co.za; complaint.resolutioncentre@standardbank.co.za
53 replies
10 months ago
FRUSTRATING SO CALLED INTERACTION WITH FNB
I purchased a R1000 electricity token on my FNB account on the 10th June, which is a standard procedure. I finally made a plan to reach the meter which has now been fitted next to the DB Board but it's quite high, but when I went to retrieve the token - 15th June (5 days later) - it says that the Service Fee is R999.22 and there's no token to be found ???? I am now trying to talk to Lerato on the app and it 'reminds me to respond to her last message' which was that she's 'going to access and check for me'? Now she's telling me that the token number is not reflecting ..... this has got to be a joke!!!!! Thats why I contacted them in the first place! Come on FNB - I expect more from you
53 replies
10 months ago
CAPITEC BANK IS PATHETIC!!!!
I sent in a Business Account Application will all supporting documents on the 21st May 2025 and have never heard back from Capitec Bank despite many requests for a response. Absolutely pathetic!!!!
0 replies
Review Distribution
5 Star
7 (8.235294117647058%)
4 Star
0 (0%)
3 Star
1 (1.1764705882352942%)
2 Star
10 (11.764705882352942%)
1 Star
67 (78.82352941176471%)