LH
Lorelei H
Active since May 2011
9
Reviews
0
Industries
Reviews
9 reviews3 months ago
SAMTAM REPLACES WRONG TYRES, AND NOW GHOSTING
Having been a SANTAM client for decades, and paying monthly instalments on my insurance religiously, I am now shafted by SANTAM. I was in an accident, and one of my tyres was damaged. I was told that they could not replace the one tyre only, and had to replace all four. This was undertaken. THE ONLY PROBLEM IS THAT MY CAR REQUIRES RUN FLATS, AND THEY REPLACED WITH ORDINARY TYRES. This I only realized when my car got a puncture, and was informed by Supa Quick that I had the WRONG tyres on my car.
224 replies
30 months ago
Shapiro Shaik is ****ming people
This company are **** artists. Shapiro Shaik kept harassing me with calls that I blocked, as I looked online I saw reviews saying they are ****mers. They then left a message saving MTN legal said I must phone them. I thought okay this sounds serious so I phoned (not Shapiro Shaik) BUT MTN legal. It soon transpired that they did NOT call me as the dispute was resolved and I have a statement saying ZERO funds outstanding. MTN Legal indicated this was *****ulent activity that I had experienced, as they had NO issue with me. Then phoning Shapiro Shaik "call centre" they where insistent on getting my ID number. PLEASE NEVER just hand over personal information. Looking at the reviews, below it is obvious they are accessing old disputes that have been settled and ****ming people to pay them money that's not owing to the company, as they where going to do with me. SHAPIRO SHAIK YOU SHOULD BE ASHAMED OF YOURSELF.
0 replies
33 months ago
SHOPRITE *****S MONEY IN MONEY TRANSFER
If you're ever wanting to use Shoprite's Money Transfer service DON'T, especially if you're wanting to send money to our neighbouring countries, like Botswana. They say they can process the money, but when it is to be withdrawn, Shoprite in the country says they cannot process payouts. When trying to get your money back from Shoprite, YOU CANNOT. I have now lost money because Shoprite says they've processed and it must be collected in the Botswana. Botswana Shoprite says they can't process. So now my money is in limbo.... OR RATHER IN SHOPRITE'S POCKET.
0 replies
40 months ago
Dont send Mom to Mamelodi Hospital
My 93-year-old mother, in a critical condition, was left in the same nappy for 36 hours, her IV line had blood in it all the way up the tubing, as the drip had not been replaced. She had deep cuts on her arms and bruises on her legs with blood smears all over her from how she was injuring herself with thrashing in pain. The oxygen mask was not even on her face. They would not sedate her that could treat her, as said don’t sedate dying patients. Mouth and nose where cakes with one doesn't want to imagine. She was left undressed from the waist down, with no-one bothering about her care or dignity. The photographs are shocking in the way she looked and was treated. The hospital facility is not bad, but the staff have ZERO concern. When speaking to head nurse she got into an argument saying she’s sure they’re looking after my mom. Well, the photographs tell another story. #drnaingsoe your dream of Mamelodi Hospital being a five star hotel, is way short of the mark. Don't recommend this hospital. Totally uncaring staff.
0 replies
53 months ago
Fedhealth Thieving Funds from a Single Mother.
Firstly let me say that I am highly disappointed with Fedhealth Medical Aid. I joint the medical aid in 2016, and over this time my son had to go to hospital once for dehydration, and a second time for stitches to his leg. That was it!! I paid regularly around R2500 to R2700/ month for myself and my son. In December 2019, I was asked to submit a form should my son still be a dependent. He was... I received notification by letter that my son had been accepted as a dependent on the 03 January 2020, and would be paying R2773. The next month, I had R3494 taken off my account. I queries this immediately asking that as per Fedhealth's notification they should only take R2773 off my account. I was told this letter was generated in error... the call centre lady mentioned that this had happened to someone else too, and they just had to pay. I immediately cancelled my medical aid in writing... AND IN MANY EMAILS LATER. I have now noticed, (doing my tax) that Fedhealth continued to take funds off my account until SEPTEMBER 2020 TOTALLING R11,107!!! This amount was theft, and was taken from my account WITHOUT my authorisation. I will be taking this to the small claims court!!
265 replies
63 months ago
Terrible Speeds and Support
Absolutely terrible customer support, over the course of 3 to 4 weeks we suffered from terrible line speeds. Often support ticket would go unanswered after 24 hours or if they do respond would do so once and then never respond again leaving us trying to work from how with basically dialup speeds. I have never seen such bad customer support from an ISP and such terrible line speeds. We stayed in 3 locations over 4 weeks or so and had terrible speed in each area with the excuse that the areas were simply highly congested, I am under the impression that there the LTE lines are shaped and/or Rain simply hasn't expanded its network capabilities to accommodate the influx of new users over the years and now have created the problem of over congestion themselves without adequately investing in scaling the network up. Well with how terrible we were treated we have opted to cancel our package with Rain and take our business elsewhere and if Rain continues its current trajectory I and sure many will follow suit.
117 replies
73 months ago
FedHealth forces 60 year in pandemic to cancel Medical Aid - going back on word.
Review points • 60-year old forced to cancel hospital plan in pandemic • FedHealth going back on word, appropriating funds from a single mother. • Refuses to abide and contravening terms of agreement o As usual practice, my son received reduced contribution status as an adult dependent. o On 08/01/2020, FedHealth agreed to the reduced contribution until the ‘next review’ (R2773). o Letter confirmation states... ‘The purpose of this letter is to confirm that Fedhealth has agreed, based on the information provided, to extend the Adult Dependant status of the following dependant, until the next review. (Usually in following calendar year) o As my son turned 27 within this month, they’ve now increased payment to R3494!! – without notice. o I raise this as this practice appears as ‘business as usual’. (see explanation below) I have the situation of being a single mother, self employed (start-up) with a dependent adult son. My son is a sculptor and working diligently to great a market for himself. I have a hospital plan with Fedhealth since 2016. I have used the service once in 2017 for minor situation, and once in 2020 as an outpatient for an eye check up. That's it! To give context to the years I've paid usually around R2500 per month with 2 very minor claims. Fedhealth has certainly gotten their money's worth out of me. Fedhealth sent me a letter in which they agreed to extend the adult dependent reduced rate for my son, and agreeing to a new reduced rate of R2773 p/m. They also agreed to "to extend the Adult Dependant status of the following dependant, until the next review". Now review date is unless stated otherwise, is based on one calendar year, as the medical aid contributions are one calendar year for renewal. Twenty days later, having full knowledge of my situation, and that my son turns 27 in twenty days as his date of birth is reflected in this same letter of 08/01/2020 - they then decided to increase my contribution to R3494p/m WITHOUT REVIEW. This was after they said in this same letter that the contribution for an “Adult Dependant status... will be extended to the next review”. They proceeded to increase my monthly amount to R3494 – an amount that I cannot afford, and will be forced to cancel my contribution at this crucial stage with a pandemic raging. As a close on 60-year old single mother, this is highly concerning for me, and highly frightening too as I am in the COVID-19 high risk bracket. But I will now be forced to cancel my medical aid, as I just cannot afford this high amount. I was just s****ping by with the previous amount of R2773 but paid diligently. Their call centre representative told me that she'd had this situation before, as it was taken to management who said, that's how it is, and cannot be changed. (I have the screenshot thereof). Medical aids are a law unto themselves with no compassion for their members. What I want is... 1. To have FedHealth reinstate the original agreed on the monthly rate of R2773 (including point two below). 2. Reimburse me the amount of R2352 as overpayment on this increased contribution. 3 . Failure of which, reimburse me the amount of R2352 - and allow me to cancel my membership with immediate effect - as I cannot pay another increased contribution. 4. Allow my notice period to work itself out, at the original agreed amount - AND reimburse me the amount overpaid. I trust that my request will be taken seriously by FedHealth - to help out a single month, starting a business and trying to keep the roof over her head at 60 years old in a pandemic. This sirs should give context to my request.
420 replies
117 months ago
Substandard shoes, substandard technologies report
<p>I have been buying silver shoes for the past 7 years, it's my thing - I like silver pumps or moccasins. Previously I bought them from Greencross (moccasins) until they discontinued the range. I bought a silver pair of pumps from Woolworths Stellenbosch Square and not having the shoes more than a few weeks and the silver started scuffing off. The slightest wear would scuff the silver coating. I have recently bought another pair of silver shoes from Shado, and two months later it has NO SCUFF marks. </p> <p> </p> <p>When taking the shoes to Woolworths, I was met with a very snotty attitude as is the norm with Woolworths. They said they'd send it to their technology department for assessmet. The result was that there is no fault on their part. No recompense and they've washed their hands of the affair. I know silver shoes and the coatings that are applied. It is obvious that the technology department sets a very low standard for the wear and tear of the silver on these types of shoes. I am disgusted by the whole affair and see that Woolworths services and products are on a sliding scale to having the same quality control as their technology department. Very sub-standard. </p>
0 replies
133 months ago
Multichoice rescind agreement
In discussed with Ms Mazwai (Multichoice (MC)), I was given a PVR from a family member emigrating - as I stopped my TV (SABC & DSTV), I didn't need a PVR, and NEVER used or connected it. On emigrating, this family member phoned MC call centre, beg March, before leaving re process to disconnect services. Call is logged on MC system. They left 27th March 2014, which passports confirm. I have submitted affidavits to this end, and copies of their stamped passports. MC continued to debit their a/c for next 3 months. <br> After supplying all necessary documents, I cleared with MC. Ms Mazwai confirmed by phone and email that situation resolved. Also said, she sees they paid a/c promptly, and my documents and logged call supported this fact. My PC data was destroyed when it crashed, and I lost Ms Mazwai's confirmation letter. She said to use the confirmation letter and ref no. when selling. I asked her to resend confirmation letter and get a rude email from Multichoice to pay the outstanding amount. I am disgusted that Multichoice have gone back on their word. Fat cat corporates for you. <br>
76 replies
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