NS
Nishi S
Active since Nov 2025
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
****** and Bad Service
I would give zero stars if I could. The store was empty, yet only one till was open, assisting a single customer. When I approached, the cashier spoke to me very rudely and told me to “just wait there.” A few moments later, another customer walked in, didn’t join the queue, and was immediately assisted with a big smile. The inconsistency in service was unacceptable. The staff were slow, unhelpful, and made no effort to acknowledge me. After waiting far too long, I eventually left without any assistance. Extremely disappointing service for a customer-facing business—professionalism and fairness should be standard.
0 replies
5 months ago
Services not rendered in full
The ticket explicitly stated that the show was scheduled to run from 10:00 AM to 3:00 PM, and the gates opened at 8:00 AM as indicated. However, due to adverse weather conditions beginning around 12:00 PM, the event did not proceed as advertised. The schedule was not adhered to, and the show was ultimately called off on account of the weather. If the official position is that the event concluded at 1:00 PM, this constitutes a failure to deliver the service as contracted. Accordingly, I hereby demand a refund. The agent then replies but gates opened at 8am and show ended at 1pm. How does that make sense ? Under the Consumer Protection Act, 68 of 2008 (South Africa), consumers are entitled to receive goods and services that are consistent with the representations made at the time of sale. In this case, I paid for a show expected to run 10am until 3:00 PM, and the advertised service was not delivered in full.
53 replies
5 months ago
Good service
Great service and friendly staff. I just wish the kids area leading to the carpark can be closed off.
0 replies
5 months ago
Great Service
OB in Menlyn is always net and clean and the service is great
0 replies
5 months ago
Plastic in food
I visited the Mall of Africa Spur on 12 November , and the breakfast chicken sausage was cooked with the plastic in. I was just put off and just finished my drink. I usually don't go to a Spur , and this has now solidified that i never will with my kids
0 replies
5 months ago
Great Service
It was friendly and fast for the 3 times I have been there
0 replies
5 months ago
No Communication
I am extremely disappointed with MANCOSA’s lack of communication and misleading information. On 4 Nov, I was advised to write my exam despite my second resubmission results being “pending.” I wrote the exam on 7 Nov, only to learn on 10 Nov—without prior notice—that I had failed and was disqualified. The portal showed “1 of 5 attempts,” which is misleading. No email or formal notification was sent about my failure or disqualification. The consultant was unhelpful, referred me to the handbook, and admitted MANCOSA does not notify students of failed submissions. We must just go and write the exam even if we don't see the results - This communication came from 2 agents. This resulted in wasted time, effort, and unpaid leave from work. Communication is so poor and they said they are not allowed to tell you upfront if you failed a module and will not be legible to write the exam. Promises of follow-up and call recordings were never fulfilled by Nondumiso who is the Team Leader. Their complaint turn around time is unto 48 HOURS. I work for a bank and we have several employees using Mancosa that speak about the lack of communication. Students deserve transparency, honesty and timeous communication. I was not advised that I passed the assessment, I need to keep checking on the Mancosa App. The consultant then advises me that I must register for the module , they are doing this to many students and it's really expensive. I am stilling waiting From Monday morning for the call recording from Nondumiso.
53 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
2 (28.571428571428573%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
3 (42.857142857142854%)