ML
MARTINA L
Active since May 2011
8
Reviews
0
Industries
Reviews
8 reviews16 months ago
Parcel missing / ****** during transportation.
A parcel was damaged during transportation and upon delivery we discovered that items were missing. Despite numerous requests, The Courier Guy is yet to advise what the position is. PLEASE ASSIST URGENTLY WITH REFERENCE KXDTGH.
0 replies
17 months ago
False Advertising: **** Christmas Tree
False advertising: Please do not purchased a Martha Stewart Fir 210 cm Artificial Christmas Tree online. The image portrayed differs significantly from the product delivered. The tree is not even delivered in an official box. It is not sturdy, not full as described and certainly not Martha Stewart. I will report this to the Consumer Ombud.
56 replies
19 months ago
ProBrand Solutions - Branding and Marketing
I would strongly discourage anyone to utilize the services of this branding company. Unfortunately they over promise and under deliver, even after payment was made and deadlines communicated. I have never experienced such unsatisfactory service delivery or been left without solutions after deadlines are missed. Please do not utilize their services.
0 replies
19 months ago
Poor customer service and unwillingness to assist.
Our company placed a corporate branding order through an Amrod associated company. The associated company did not deliver according to schedule and also did not provide us with feedback. I contacted Amrod who advised me that they are unable to assist with any information on the order, and the receptionist was also unwilling to redirect my call to a superior or sales representative. I would strongly discourage anyone to use Amrod or branding companies associated with Amrod.
0 replies
22 months ago
Unsatisfactory Feedback and Service
I am currently experiencing extremely unsatisfactory service from Brooklyn Motorlab. I have been receiving sms updates regarding the progress on the repairs of my motor vehicle, as well as calls from the workshop manager, David. Unfortunately, the feedback is concerningly inconsistent as David would advise one thing, however, the sms feedback states something else. Notwithstanding numerous attempts to phone them I am unable to get hold of David as well. My vehicle's return has been long overdue. It is unfortunate that one needs to resort to a complaint to get feedback.
53 replies
130 months ago
Delay in feedback results in financial loss
I am truly disappointed in the service I received from Flight Centre. My husband booked a BA ticket with them and we subsequently requested to change the date of the flight. The flight change request was made on a Friday and we only received feedback the following Thursday, apparently due to a delay in response from British Airways. I could not contact BA myself as we had to change the flight through the travel agency. As a result in the delay in response we suffered a loss of more than R1500 for an additional ticket that we wanted to buy, as we had to wait for the confirmation of the flight change before we could purchase another ticket to ensure that both are on the same flight. I contacted the call centre and they were very friendly and apologized for the unfortunate incident, however the apology does not change the fact that I suffered a financial loss. I expected that the agency would put some pressure on BA for a response, otherwise what is the point of making use of a travel agency. We were in the process of booking a US trip with Flight Centre as well, but after this incident Flight Centre will not be our preferred travel agency.
0 replies
136 months ago
Thank you for excellent service
After numerous unsuccesful attempts to activate my account, Marcus attended to the matter successfully and professionally. Thank you for the excellent service.
77 replies
136 months ago
SWITCHING OF DEBIT ORDER INSTRUCTION
I closed my previous bank account during December and implemented a debit order instruction on my new account. It did not go off during January, I phoned the call centre, again provided my banking details and made an internet transfer and paid the charge. This month, to no surprise, the debit order again did not go off. Please contact me to sort this out. I am not going to pay another charge due to your non-failure to implement my debit order instruction.
77 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
5 (62.5%)