QK
Quinten K
Active since May 2011
24
Reviews
0
Industries
Reviews
24 reviews2 months ago
Disappointing and Unacceptable Professional Interaction
I spoke to Sbongile Mtambo from your Debt Review department and was taken aback by the interaction. She was abrupt, repeatedly interrupted before I could finish a sentence, and came across as unnecessarily rude. When I requested to speak to a supervisor, the call was placed on hold. After a few minutes, the call was disconnected without any explanation. The call was made at 10:56 on 6 February 2026. As a debt counsellor, I found this conduct unprofessional and concerning. One would expect a basic level of respect and courtesy when engaging with industry professionals, which was unfortunately lacking in this interaction.
56 replies
2 months ago
Poor
After spending over R80 000 with this dentist, I contacted Asnaan with an emergency broken tooth while I was in severe pain. I sent a WhatsApp message and was ignored the entire day. When I eventually called to follow up, the receptionist was extremely rude and unhelpful. This level of service is unacceptable, especially after the amount of money spent and given that it was a genuine dental emergency. Stay away.
0 replies
6 months ago
*********
I registered with Sanlam Credit Solutions to get a simple credit report. I have no debt other than my home loan, yet somehow, Sanlam shared my personal information with Debt Busters without my knowledge or consent. Soon after, I was harassed by Debt Busters, who tried to pressure me into signing up for what they called a “debt consolidation”. As someone who works in the financial industry, I immediately recognized that what they were actually offering was a debt review, not a consolidation. The way they tried to disguise it and mislead clients is completely *********. When I confronted Debt Busters about this deception, I received no response. I will be laying a formal complaint against them. I also tried to reach Sanlam to complain and to request that my registration and details be removed. After being on hold for 48 minutes with no answer, I gave up in frustration. To make matters worse, there’s no option on their platform to delete your registration or personal information. This entire experience has been infuriating. I trusted Sanlam as a reputable financial services provider, but this feels like a breach of trust and privacy. It’s disappointing to see a respected brand associated with such misleading and predatory practices. Sanlam and Debt Busters — do better.
106 replies
7 months ago
Unfair Limit Increase Decline Despite Meeting Criteria
I app**** for a credit limit increase with Discovery Bank to qualify for the Discovery Health Benefit Watch. The requirement is a R15,000 credit limit. I submitted my request, but it was declined. I queried the decision and even gave Discovery Bank access to my Nedbank account, where my monthly income of R200,000 is clearly reflected. After 48 hours, they still declined. I also have R70,000 sitting in my Discovery Bank savings account, which they completely ignored. What’s worse is that Discovery Bank ignored the fact that I am married in community of property, with a household income of over R300,000 per month. They added their own inflated “living expenses,” disregarding what I had declared. For example, they allocated groceries to me and to my wife separately, showing as if we both spend R17,000 on groceries each. Completely laughable and unrealistic. Instead of applying logic and considering our real household financial situation, Discovery Bank makes their own assumptions. This resulted in an unfair decline that makes no sense given our strong financial position. Discovery is effectively blocking clients from accessing their own advertised benefits through poor systems and unrealistic affordability models. A bank that ignores actual proof of income and savings, while fabricating expenses, is not acting in good faith. Clients deserve fair assessments, not roadblocks that prevent them from enjoying the benefits they market.
212 replies
11 months ago
Utter bulls$&t product. Stay far far away
Worst brand ever. Bluetooth earbuds dies after a week. Guess you get what you pay for. Stay away from this ****
0 replies
14 months ago
Spamming false calls trying to sign me up for debt review
This Gold Leaf company has been spamming me daily with misleading phonecalss, attempting to get me to sign up for debt review. A sales rep by the name of Aiden falsely claimed that he could see I was overpaying on my loans and credit cards—despite the fact that I have no such accounts. This behavior is not only deceptive but also a violation of consumer rights. The continuous unsolicited messages are intrusive and misleading, and I believe other users should be protected from such predatory practices. I have lodged a complaint with the National Credit Regulator (NCR), and I have urged the NCR to take urgent action against this company by investigating their activities and preventing them from targeting users with false claims.
0 replies
14 months ago
Unreliable non existent customer services
I am extremely disappointed with the service I received from your company. I placed an order for flowers for Valentine’s Day with clear instructions for delivery before 1 PM, as my wife was leaving work by then. By 12:40 PM, the flowers had still not arrived. To make matters worse, when I tried to follow up, I discovered that you do not take calls, your web chat is inoperable, and the only option was to send an email—which is completely useless when urgent assistance is needed. How is this acceptable for a company in the business of delivering time-sensitive gifts? I specifically chose Bloomable over NetFlorist, expecting decent service, but what a mistake that was! At least they are renowned for their customer service, unlike this Mickey Mouse operation that clearly does not care about its customers. I demand an immediate response explaining this failure and what will be done to rectify the situation. If you are unable to deliver on basic commitments, I will ensure that others are warned about your unreliable service.
177 replies
17 months ago
Afrihost poor poor poor customer service
The most useless company I have ever dealt with in my entire life. I made 6 calls just to get a simple line transferred to my name. What a disaster. Last call was with a mapaseko in support and according to her she is the only one in support working and the manager was not in. I have the phone recording. The staff especially mapeseko dreadful. I will not transfer and will go to a more reliable service provider.
0 replies
21 months ago
Unprofessional
I am writing to express my deep dissatisfaction with the service I received from your company. I recently signed up for your services, entered into a contract, and purchased a CCTV combo for R4,000. I also paid the license fee in full, trusting that I would receive the professional service that was promised. However, my experience has been nothing short of a frustrating ordeal. I was assured by your consultant that the technical team would arrive on Thursday morning at 9:00 AM to complete the installation and link up the radio. Yet, at 10:00 AM, I received a call informing me that the technician would only be available at 12:00 PM due to another appointment. This was the first instance of frustration, but I accepted the delay in good faith. When the technician finally arrived, 30 minutes late at 12:30 PM, he informed me that he would push through the installation but would need to leave by 4:45 PM. This was yet another inconvenience, but again, I chose to be patient, trusting that the job would be completed within the time frame. However, midway through the installation, I was informed that no trunking had been added to the order, meaning the installation would leave wires exposed down the wall. This was the fourth irritation in this process. To make matters worse, at 4:30 PM, the technician advised me that the CCTV system was missing a power cable. After making several phone calls, he informed me that everyone had gone home and I would have to wait until Monday morning to resolve the issue, as Friday was a public holiday. To my dismay, when I attempted to escalate this issue, I was informed that no managers were available to take my complaint. This is completely unprofessional and unacceptable. How can I entrust the safety of my family to a company that operates with such a lack of professionalism and disregard for customer service? The entire experience has left me frustrated and deeply disappointed. I will not be recommending Beagle Watch to anyone, and I expect immediate action to rectify this situation.
0 replies
22 months ago
No urgency from banker, complaints department and Complaints manager Claudine Moodly
My experience with Nedbank has been extremely EXTREMELY EXTREMELY frustrating, and I am deeply concerned about the lack of urgency and communication throughout this process. To provide context, I made a payment as part of settlement negotiations, and it was crucial for this payment to clear on the same day to qualify for the settlement. I used the Payshap service, but the payment was rejected with the reason "no such account," despite having made payments into this same account for years without any issues. Consequently, the funds were returned in my account. I tried again using the immediate clearance payment. I received an SMS confirming the payment failed again, although my bank statement did not show a return of the funds. I contacted my banker, who promised an investigation, but after 10 days, I have yet to receive any feedback. I then approached the complaints department, where the issue was "investigated" by Cody Francis and the manager, Claudine Moodley. Unfortunately, her lack of urgency in addressing this matter has only added to my frustration. It has now been ten days, and neither FNB has received the funds nor have Nedbank returned them to my account. This situation is unacceptable, and I am extremely concerned about the potential for other deposits to be mishandled or disappear without resolution. I hve regretted the first day signing up with this bank and will move my business account from them Shocking shocking shocking
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.166666666666667%)
1 Star
23 (95.83333333333333%)