EN
Eddy N
Active since Jan 2026
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
****mers
Don't **** with me . Cancel that debit order mandate please
0 replies
3 months ago
Short Repayment Terms Create a Cycle of Debt
I acknowledge that PrimeLoans offers fast access to money, which can be helpful in emergencies. However, the repayment structure is a serious concern and needs to be reviewed. Even though I pay on time and have never defaulted, I am still offered repayment periods of only 11 to 16 days. This is unrealistic for salaried individuals who are paid monthly. Because of these short terms, customers are placed in a position where they cannot exit the loan cycle, and are forced to take another loan simply to manage repayments. This creates ongoing dependency rather than financial relief. If PrimeLoans values responsible lending, then longer and fairer repayment terms (at least 30 days) should be offered to customers with a proven payment history. A change is necessary to prevent customers from being trapped in repeat borrowing.
0 replies
3 months ago
Repayment Terms Need Urgent Change Customers Are Being Trapped
I appreciate that LendPlus provides quick assistance when money is urgently needed. That support does help in difficult situations. However, the repayment system requires urgent change. Despite having never missed a payment and always paying on time, I am repeatedly given very short repayment periods of 11 or 16 days. This does not align with real salary cycles, as most people are paid on the 25th or 31st. Expecting repayment within 11 days places customers under unnecessary pressure. The result of this system is that customers are forced to take another loan just to survive, not because they want to, but because the repayment period is unrealistic. This creates a cycle of repeat borrowing, which feels more like a trap than financial assistance. Responsible customers should be rewarded with fairer terms, such as 30 days or more, instead of being kept in short-term cycles that make it difficult to exit. A change is required if LendPlus truly intends to support customers rather than keep them dependent.
168 replies
3 months ago
Emails Ignored After Payments Made Unacceptable Service
I am very disappointed with Mobi Money and 6 Month Flexi. I have sent numerous emails regarding payments I recently made and balances I settled, but none of my emails have been rep**** to. This is completely unacceptable, especially when it comes to loan repayments. As a client, I have the right to know that my money was received and properly allocated. Being ignored after making payments is stressful and unprofessional. Customer service should at least acknowledge emails and confirm payments, but instead there is total silence. If this issue is not addressed immediately, I will escalate the matter further as this level of service is unacceptable for a financial institution.
112 replies
3 months ago
No Response After Payment Extremely Frustrating
No Response After Payment – Extremely Frustrating I have sent multiple emails to Wonga regarding payments I made, but not one email has been answered. I recently paid R867.34 on 10 January 2026, yet it still doesn’t reflect in my account. I have a debit order scheduled for 23 January, and with no confirmation that my payment was received, I am extremely concerned that I might be debited again for the same amount. This lack of communication is unacceptable. As a paying customer, I expect prompt confirmation of payments and proper updates. Ignoring clients who have already settled balances is both unprofessional and stressful. Wonga needs to improve their customer service immediately to prevent unnecessary frustration.
784 replies
3 months ago
FAILING TO PROTECT CLIENTS FROM *****S
Capitec failed to protect me from repeated unauthorized DebiCheck debits I am extremely disappointed in Capitec’s handling of my case and feel completely unprotected as a client. On 1 November, I authorized a DebiCheck mandate for a subscription. On 4 November, I cancelled that subscription. Despite this, the service provider has continued to debit my account, including a debit on 7 January, long after cancellation. DebiCheck was introduced to protect both clients and banks from abuse and ****s, not just companies. If a client cancels a service, there should be no further debits without confirmation. Instead, companies can continue taking money, even changing debit dates, while clients suffer. I reported this to Capitec and asked for the debit order to be cancelled. The response I received was disappointing: I was told to contact the service provider (who is ignoring me) Capitec refused to cancel the debit order I was told to go to a physical branch, which is completely backward in a digital era with biometrics and secure verification So now the situation is this: I cancelled on 4 November, I have been debited twice after cancellation, The service provider is unreachable, And my bank Capitec is doing nothing to stop it. Capitec’s policies clearly favor companies over clients, even when clients report abuse. This leaves people vulnerable to having their last money taken from their accounts with no protection. If this debit happens again next month because Capitec failed to act, I will be closing my account and moving to another bank, such as FNB, that takes client protection seriously. DebiCheck should not be a tool that traps clients. Capitec needs to do better.
392 replies
3 months ago
Repeated Unauthorized Debits & Manipulation of Debit Dates
To Whom It May Concern, I am lodging a formal complaint regarding your Perks subscription and the manner in which debits are being processed. I registered on 1 November and requested cancellation within two days. Since then, I have repeatedly communicated with your company both via calls and follow-ups—and was explicitly assured that the subscription had been cancelled. Despite this, my account continues to be debited without my consent. What is particularly concerning is that the debit dates appear to be changed, which creates confusion for both customers and banks. A debit processed on the 7th of January, after multiple cancellation confirmations, raises serious concerns about intentional manipulation of debit timing to avoid detection or disputes. This behaviour is unacceptable and misleading. I therefore demand: Immediate termination of the subscription A full refund of R170 debited on 7 January Written confirmation that no further debits will occur An explanation for the irregular debit date changes Failure to resolve this immediately will leave me no choice but to escalate the matter to my bank, legal representatives, and relevant consumer protection authorities. Continuing to debit customers after cancellation—especially through shifting debit dates is not only *********, but may constitute unauthorized debit practices. I expect urgent resolution. Regards, Eddy Ngobeni
280 replies
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1 Star
7 (100%)