WA
Will A
Active since Jun 2011
8
Reviews
0
Industries
Reviews
8 reviews26 months ago
Takes money and a month later company closes!
I ordered a product on 29th January. Never received a confirmation of my order even though a provided payment and proof I see from Google . They are permanently closed and their website is down. I want my money back. Order 11762
0 replies
35 months ago
Business went from good to bad to worst
As a long-standing customer of yours for over a decade, I feel compelled to express my deep concern regarding a recent incident involving the closure of your servers or some other technical issue. The lack of communication and timely notification about potential closures or problems has been truly shocking. I take great pride in managing my clients' websites, and unfortunately, they are now suffering significant business losses due to this unforeseen situation. It is regrettable that I am left with no alternative but to seek services from another hosting provider. I must admit, this decline in service quality is disheartening, especially considering how exceptional it used to be.
0 replies
48 months ago
Sandile Mhlanga
Sandile Mhlanga was very helpful during my process of updating my details and went into great detail of the terms to help me understand my premium as best as possible
74 replies
114 months ago
Cannot get rid of Private Number when i call out
<p>This problem has been like this for a year and i have visited three different shops (lost how many times in each).</p> <p> </p> <p>The issue is everytime i make an outbound call, it always shows up on the recipient's side as Unknown or Private number. This is nothing to do with my phone as each shop i went into checked this. Each shop said they would report this to Vodacom further but to date i have not received any call back. I need this private number stuff stopped please! Please contact me so i can pass on my number</p>
56 replies
116 months ago
Running out of food
<p>@ Virgin Active Malibongwe drive. Its the third time this happened. Today three of us ordered from the menu and they didnt have any avo's , whey protein, Almonds. Last week similar thing.. didnt have Almonds again. There is a woolworths across the road and when we suggested they should get stock from there , they just didnt understand. This never used to happen and seems like something is badly managed here. </p>
0 replies
123 months ago
Telkom still not fixed line after 5 weeks
This is in reference to a previous complaint i made last week : http://hellopeter.com/telkom/complaints/adsl-still-not-fixed-for-over-3-weeks-1988627<br> <br> Dear Luleka/Telkom<br> <br> This is now becoming ridiculous. A guy came over both Saturday and Sunday and couldn't fix the fault. He said he would need to escalate it. Then on Monday i received an SMS saying the fault was fixed when it wasn't. <br> <br> I rang up telkom who said they would reopen the fault (Ref: 566991479) . Then i ring up today and the lady tells me there is no open fault and now she must open a new fault (Ref : 473CRK170316) . <br> <br> So now i havent had proper internet for 5 weeks and this is terrible as i am trying to run a business from home. I am going to consider leaving TELKOM unless this is fixed soon . I cannot wait anymore and you can understand my frustration. This is not fair<br> <br> Will Addison
75 replies
123 months ago
ADSL still not fixed for over 3 weeks
This is in reference to 1464CRK150216 . I reported this on the 15th February.<br> <br> I ring up at least 4 times a week to ask this to get escalated because i run a business from home . Each time i get told a technician is going to ring me <br> <br> Still to this day i have had no one ring me . This is causing me to loose business and is totally unacceptable.
75 replies
134 months ago
TERRIBLE SERVICE given to my disabled Father
On the 8th April my dad left his phone in the disabled toilet at Cresta Shopping Centre , as he walked out the bathroom he realized he forgot it and returned to find someone had taken it. He straight away went to the Vodacom shop on the 2nd floor to seek advice. A gentleman called Shane (there are two Shanes and i am referring to the shorter Shane) dealt with my Dad.<br> <br> Today was the 3rd visit to Cresta and still no phone . No assistance has been offered to speed up the process . Here is what happened each trip<br> 1) Was advised to go to police station and get afidavit , returned to store to be told, no we have to go back to police to open case<br> 2) Went back 2nd day, was told we were supposed to ring insurance company. Rang insurance company , got claim approved, told we couldnt have the phone as my dad needed to produce ID<br> 3) Went back this morning, paid excess and woman behind counter said she couldnt release phone as we needed the \pin"from the insurance company. No offer was given to help us get this. We walked out<br> <br> I have a more detailed letter here but this outline is showing how little service is being given to my disabled father and its not fair going back and forth. """
76 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (62.5%)
1 Star
2 (25%)