Active since Mar 2026
Great customer service by Levert, well done i am happy
The consultant was very helpful and tried her best to keep me updated , i understand that the delay was not her fault , she forgot to update debit order amount as agreed but i appreciate the fact that she acknowledged and apologised for the oversight.
I would like to write a review about MiWay Insurance
Disappointed by the way Gems is treating their members. We have sent a membership application form on the 12 of August 2025, two to three weeks later they are telling us that only the manin members details are capture, the dependants are not captured, the application is still not complete, the staff are giving different turn around time as an excuse. How can you capture one application form for two weeks, who does that?, we are following up for the the 3rd time and we are told that the capture is still busy capturing for three weeks?
Disappointed by the way Gems is treating their members. We have sent a membership application form on the 12 of August 2025, two to three weeks later they are telling us that only the manin members details are capture, the dependants are not captured, the application is still not complete, the staff are giving different turn around time as an excuse. How can you capture one application form for two weeks, who does that?, we are following up for the the 3rd time and we are told that the capture is still busy capturing for three weeks?
Beautiful service from Tyrese Morley, very professional and friendly, willing to assist. The service was quick, the assistance provider was very quick and friendly as well. Overall beautiful service by MiWay Insurance. Love it
I made payment arrangements with supersonic, they calculated the amount needed to pay in black and white. After making the payment I was told that I will not be connected before settling the full amount. I agreed to the their terms but asked them to minus the months I was disconnected. Why did they send me the email with the arrangement knowing that they will change the agreement. I asked to speak to a senior to check what was sent to me but as usual the Team Leaders are not available to assist, I also wanted to report the agent that dropped the call while waiting for a Team Leader but again I cannot fault the agent if the Team Leaders refuses to take the call.
I have been a client for years now , i transferred money to a credit card account that is closed by mistake. I asked FNB to assist reverse the transaction , i am being sent from pillar to post from 25 November , how long does it take to reverse a transaction? i spoke to the below staff members on the chat platform and it looks like they all received different training on how to resolve queries or assist their clients. 25 November i spoke Jason and Baatseba, 28 November i spoke to Tebello and Annalise, 13 December i spoke to Sherminor and Natalia, 21 December i spoke to Michelle and today 24 December i spoke Baatseba again still no assistance.
I spoke to Mamelang, friendly and helpful consultant. Good job
The worst company ever, my internet was down since Wednesday last week , i have no connection i tried communicating with them with no solution the problem . i asked to terminate my services with them they do not want but they are also not able to resolve the issue. the worst ever i would not advise anyone to join them. i am very disappointed and angry.
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