AB
Anwar B
Active since Jul 2011
19
Reviews
0
Industries
Reviews
19 reviews16 months ago
you really have to up your game and support or risk losing customers!
VAL-771-94287 Total lack of support or assistance from a vendor i trusted for years. Connectivity has come to a complete trickle for a 100mbs connection and support staff are unconcerned with assisting. Having to chase the call regularly for 3 days and no improvement at all. Please, you really have to up your game and support or risk losing customers!
0 replies
29 months ago
MTN is down and we can't do new contracts or upgrades
Fantastic MTN Black Friday iStore special. Go in to the Sandton store, with all documentation required, hand to the allocated consultant Luyanda who's as friendly as anything - then the problems start. Sorry sir, MTN is down and we can't do new contracts or upgrades, Sure I'll wait....and follow up daily since then. It's been 2 weeks already and still waiting. Surely that is not acceptable? Let me as customer know what's going on so I can go elsewhere if you cant honour your service....
129 replies
29 months ago
Fine Living - Leroy Merlin Marketplace Seller ****!
No ways am i ordering from Leroy Merlin Marketplace ever again. Order 000404168-A was scheduled to be delivered on 23/11 when order was placed. Its been enroute for delivery since that day and today 30/11 I still havent received my delivery. Pay in full, take your time to follow up and absolutely no urgency from LMSA or the seller!! Absolutely do no recommend purchase from the marketplace and certainly not from the seller Fine Living!
213 replies
37 months ago
I should have read the negative reviews about House & Home before buying from them...
I remember having brilliant service from house & home previously. Never had an issue and sales people were brilliant and after sales was helpful. My own fault I didnt read all these negative reviews of house & home before making a purchase of a new fridge. Within a month a brand new fridge isnt working as it should - the fridge portion is FREEZING :( - it sounds like a truck. I report to sales person and after chasing for 2 weeks, going into store they send so called hisense technicians to my place to 'FIX' the brand new fridge. Needless to say they 'fixed' it, scratched the surface of a brand new fridge and the best is to say 'oh sooory' when i point it out; tell me the fault was a manufacturing fault with the fridge but they've addressed it.....a brand new fridge!!! Now its randomly defrosting and spoiling all the food we put in there and again i have a run around to get some attention from Meadowdale House & Home to replace the fridge....i dont want a fix for a brand new unit that i paid for in FULL.... Chasing sales person again, escalating to manager (who previously himself agreed that my fridge would be replaced, but didnt).....just to get what i paid for....absolutely shocking and not what i expected from house & home....another unhappy customer it seems.
53 replies
40 months ago
False advertising and the worst support!
False advertising at it finest - dont ever trust what you see displayed as promotional deals. When you choose to checkout the deal you keen on then you dont have options to click and collect or to have delivery done!! Nice way to handle it coz then they dont answer emails or answer the call centre calls!
0 replies
41 months ago
Afrihost doubles your speed for FREE....not!
Afrihost on openserve sends an email FREE upgrade to double speed until end February 2023. Yay for me I think. Request help from them to get the upgraded speed as advertised....no sir you have to pay for an upgrade I can't help you otherwise! Brilliant...false advertising and upset customer.
0 replies
50 months ago
DSTV cancellation, services cancelled but debit orders still paying
Unfortunately after multiple attempts of cancelling my subscription via every way i know how, DSTV continues charging me and messing with my payment methods. For January cancellation, i processed via the myDSTV app yet there we go charging me, then we tried the chat function on their website and again they charge me.....note though that from the start of January however that i dont have the compact package i'm being charged for so no service and still taking money off my account via debit order. Change my payment method to cash on 02/03 after yet another debit order goes off and today 11/03 i get a thank you sms for changing payment method back to debit order!!!! How do i get rid of this bad rash that just wont go away. I've cancelled due to the cost being crazy at these times when most of us are cutting budgets and the large company just pulls money out your account with no concern. Very very very unhappy!
127 replies
60 months ago
From the best to the worst
Had such a great experience using Contact Lens Club in ordering lenses for my kid during lockdown (CLC-813530) - convenient, online, delivered to your door in a day or two - fantastic! My most recent order however (CLC-805728) is full of distrust and a desire never to use this supplier again. Took money from my account, not getting hold of anybody on their single number they provide, no responses to my emails on the single email they provide, and no product. Did they get too big too soon and forgot what it was that made it such a great service to start with. Unless they get their act together i really wouldnt recommend this provider.
0 replies
62 months ago
ABSA Insurance Pathetic Client Service
After a quite large storm at the end of december 2020, i lodged a claim with ABSA. The assessor came through and did his thing barely looking at anything just wanting to really get done and leave but hey they know their jobs so who am i to judge. MOST of my claim was rejected as 'wear and tear' - you know how stuff is fine one day, massive storm and then its not right but then its 'wear and tear'... Skip a few bits about getting them to reassess and send somebody out and how they choose not to do that but have a 'meeting' internally and come back and still uphold most of the claim as rejected. Fine then pay me out for the portion that has been approved....almost daily mails for close to a month now.....not even an email response. Been mailing the claim consultant nokwanda.ndlovu@absa.africa and ais.complaints@absa.co.za - you know mailing complaints departments you'd expect some sort of help...alas none! Claim number 3958949 Its really disappointing to be treated in this manner especially when premiums, etc are paid on time and the service you get in response is underwhelming to say the least.
162 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
1 (5.2631578947368425%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
16 (84.21052631578948%)