HL
Henk L
Active since Jul 2011
45
Reviews
0
Industries
Reviews
45 reviews3 months ago
Outstanding service
I just want to commend The Courier Guy on their service. The service was excellent, the driver was absolutely awesome, friendly, courteous and highly professional. It was an absolute pleasure dealing with you. You are the best!
0 replies
4 months ago
Excellent service from SARS
I contacted the SARS call center and was assisted by a lady with the name of Sinovuyo. What a pleasure was it to have dealt with her. Sher was courteous, friendly, helpful and highly professional. It was honestly a pleasant experience. Thank you for your outstanding and excellent service Sinovuyo.
0 replies
5 months ago
Excellent customer service
I contacted Discovery Health to apply for membership to one of their health options. The lady who assisted me was Ms Qhuvekani Mthombeni. What a pleasure it was to have dealt with her. She was extremely friendly, helpful and highly professional. Dealing with her gave me immediate peace of mind as I knew I was dealing with a highly professional business and representative. Thank you for your outstanding service!
53 replies
6 months ago
Hopelessly pathetic service.
I wanted to purchase an item online from Makro. I had to first register an account with them. I tried numerous times to enter my address, but s wrong address kept popping up. I eventually just gave up, yet a Makro agent phoned me abd I told her to cancel my registration as I've ordered the item elsewhere. Now I get these stupid junk mails from Makro, Game and Cash and Carry. I've unsubscribed from them every time they sent me this junk mail, but they just keep mailing me their *******. Come on guys, please remove my details from you system as I'm not interested in dealing with a bunch of pathetic characters that can't even manage their website and mailing system properly and keep irritating me with their ******* junk mail.
53 replies
8 months ago
Excellent service
I ordered an item on line from Adendorff Machinery Mart and am highly impressed with the service I received. The item was dispatched the same day and I received it three days later. Great service thank you guys.
0 replies
10 months ago
Excellent service
I placed an order with Fizique on 08/06/25 and received it on 12/06/25. I'm highly impressed with their service as well as the quality of products received. Thanks guys, you are awesome.
0 replies
22 months ago
Pathetic customer service.
I sent Tiger Brands the following email, "Every month we buy 2 x 2kg bags of Oats from either Checkers or Fruit & Veg in Jeffreys Bay. When we opened the one bag this month it had a “cluster” in it, see attached photo." on Wednesday 03 July 2024 at 14:00 and they responded with the following email, "Thank you for contacting Tiger Brands. A consumer care consultant will reply to you within 24 working hours." It's now Monday 08 July 2024 and I haven't heard anything from them. Is this now just another typical situation where a company has the attitude of they are doing the customer a favor and couldn't be interested in the customer's problem, or is it a typical case of them having a fancy website with a "contact us" option, but nobody actually look at this option? Either way, it's unbelievable that so called "big companies" can be so pathetically useless. Normally it's a typical case of "The fish is rotting from it's head". What happened to their reply within 24 working hours, or do they mean 24 business days, or maybe weeks? Come on Tiger Brands, start acting like a truly professional business, or is that asking too much?
0 replies
24 months ago
TymeBank the most pathetic and useless bank.
TymeBank advertises on their website that it takes five minutes to open an account, yet it takes 27 days to close an account. I instructed TymeBank to close my account in the beginning of April 2024. On Friday 05 April 2024 I received the following from TymeBank: 1. A telephone call from a TymeBank representative who informed me that my account will be closed and that I must remember that I won't be able to open an TymeBank account again. 2. An SMS from TymeBank: “TymeBank: Your Close Account – Customer Initiated request has been received. It normally takes up to 10 days to close an account. Case ID CL-15341. Please keep an eye on your email for further communication. If you did not request this change, please contact: 0860999119” On Friday 12 April 2024 I received the following email from TymeBank: “Your request for Close Account - Customer Initiated CL-15341 due to Dissatisfied with Bank Service has been received. Kindly do the following before TymeBank completes the closure: 1. Close all your GoalSave accounts 2. Clear funds from your EveryDay account 3. Get copies of all your TymeBank Statements 4. Switch your Debit Orders to your alternate bank account 5. Destroy your card(s) Please note that you have until 02-May-2024 01:59 PM to complete the above activities before we close your account(s). If you do not clear the funds from your account as per the specified time, we will proceed with closure of your account(s) and will place your funds in a secure account. If you change your mind and do not wish to close your account(s), please inform us by 26-Apr-2024 01:59 PM. For any queries, please contact TymeBank Customer Service Centre on 0860999119. You’ve got this! TymeBank Customer Service Team” Five minutes to open an account and 27 days to close the account. What do they mean by “You've got this!” at the end of the email? TymeBank really is the most pathetic and useless bank I've ever dealt with.
53 replies
25 months ago
Outstanding service delivery
I would like to commend the Jeffreys Bay branch of the South African Police Service on the outstanding service I received from them. Especially Warrant Officer Els in the firearm section. He was highly professional, friendly and extremely helpful. It was an absolute pleasure dealing with him. Thank you WO Els.
0 replies
26 months ago
TymeBank the most pathetic bank
On Wednesday 24 January 2024 someone accessed my TymeBank account and withdrew over R7,00.00 from my account. I reported this to TymeBank and while I was explaining to the person, she told me that TymeBank won't cover the costs. She mentioned that TymeBank will investigate my case and report back by 5 February 2024. On Tuesday 30 January 2024 I received a call from a person at TymeBank who enquired about my case. She asked me several times whether I gave the people who accessed my account the OTP to access my account. Every time she asked this, I told her that you don't access your account with an OTP but with your username, password and pin code, and not with an OTP. She just ignored my comment and carried on asking me whether I provided them with an OTP. Every time I explained to her that you don't access your account with an OTP, but to no avail. She then mentioned that TymeBank will not accept responsibility and that I must report a ***** case to the SAPS. She works for the bank, surely she should know that you don't access your account with an OTP but with a username, pass word and pin. Who told her to get me to admit that I provided the *****sters with an OTP and ignore the fact that you can only access you account with a username, password and pin code? I then received an SMS from TymeBank stating “Your ***** claim is resolved and has been declined.” I could gather right from the onset that TymeBank was not interested in my case and had no intention whatsoever to resolve it. My main question is, where did the *****sters get my bank account access details, who gave it to them? Why do some businesses appoint the least intelligent and totally *********** people to handle customer queries? Do they deliberately do it so that you get so frustrated that you just give up? TymeBank is the most pathetic and useless bank I've ever dealt with, being staffed by a totally *********** bunch of people. There's no truer saying than “The fish rots from it's head”.
167 replies
Review Distribution
5 Star
19 (42.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
26 (57.77777777777778%)