OC
Odette C
Active since Aug 2011
9
Reviews
0
Industries
Reviews
9 reviews70 months ago
KFC Crunch Slider Falsely Advertised
We went to KFC key west on Saturday afternoon and tried the new Crunch Slider meal. What a disappointment there was literally one small cut peace of chicken on it? This is not the service we expect from KFC. Its false advertising. My husband did not want to go back so that i can complain thus i'm doing it on this forum. I have Photos and will share it gladly upon request. I hope this gets taken seriously by KFC
0 replies
78 months ago
Bad service
My mom was in a accident this morning she is a client of auto & general she phoned to report her accident. But the women helping her was rude and very un professional. She could not hear well over the phone as there lines are bad and phoned back several times to get assistance. She also asked if they could phone her back and the did not. She asked to speak to the supervisor and they refused to put her through. She had a dramatic experience and her insurance treated her badly. Still she is no where closer to getting this sorted
735 replies
79 months ago
No stock on promotional items
You are promoting a ceiling fan (Ideal industrial Ceiling fans) but there is no stock available at any of your west rand branches and as per strubensvalley branch they have been waiting 3 weeks for stock on this item, this is very unprofessional and disappointing. why advertise a product and then never have it available??
105 replies
89 months ago
PEP Flora Centre Rude Manager
I went to Pep in Flora centre over a 2 weeks ago to go and purchase some clothes for my children. As I entered I went to the girl section first to browse and went between the shelves, the manager was laying against the wall and I had to squeeze myself between her and the shelf and my shirt got stuck on the shelf and ripped. She immediately stood up straight and walked away. I then walked on and then got really mad as the rip was big. I then went to her asking her to speak to the manager and she told me she is the manager. I then said to her that I'm not happy and she told me in a very rude manner to report it to the head office. I then showed her the shelf did not have its plastic cover on and this is the reason my shirt got caught. I do have photos of this. She was arrogant and kept rolling her eyes at me. I then said I will not phone anyone they can phone me as this was not my fault and she took my number after I forced her to. Till today no one has phoned me and I'm left with a piece of clothing ruined and a very bad experience of this specific PEP. The manager should be ashamed as this is not the way a manager must act and treat people and certainly not lean and a looks like she is going to take a nap against a wall.
0 replies
89 months ago
Mall to Hot
I have been to this specific mall several times and its extremely hot. I almost fainted in the Clicks and the Spur was just as hot and unpleasant. I am aware that the centre is in control of the air conditioners in this store and you as Landlord and Centre management really need to take action and get this sorted. this is making clients shopping experience unpleasant and giving the mall a bad reputation as I was not the only person complaining I was in Cresta Sunday and what a pleasant experience as the mall and stores are cool. Please get your Air-conditioners sorted as this is been an ongoing issue for over a year and I feel that this now needs to be reported to higher up.
0 replies
94 months ago
Bad service from Upgrades
I was offered a upgrade and then took it, delivery never happened as the couriers got hi jacked. I then cancelled the upgrade and said they must not deliver i am not interested. I phoned several times to confirm and every time their was a different story. suddenly one day the upgrade arrived and i signed for it not knowing i could have sent it back. I immediately phoned vodacom and advised them that i have the package and they must collect ASAP as i cancelled the upgrade. no one ever phoned me back from the couriers and i phoned vodacom several times asking what is going on and every person i spoke to had different stories and promised the couriers will collect. i have tried phoning vodacom again and the line keeps getting disconnected and no one bothers to phone me back. I see now also I'm being billed for the upgrade. I have not paid my last account as i want this sorted and the package collected. I tried phoning Upgrades department again today 18.07.18 and got a automated messages saying the department is not available. this is utter nonsense and bad service from Vodacom. I wrote down some of my calls made. 18.05.18 Moja at 15.02 12.06.18 - Sasekani at 10.23 19.06.18 Lebo at 10.28 And every week after that but then the calls get cut ( i am phoning from a landline) I even spoke to a manager in that department who also made promises and nothing happened. This upgrade was cancelled in the right time frame and i did phone several times afterwards to follow up.
106 replies
102 months ago
Bad service
I contacted Bosun for a quote 17.07.17. I emailed them several time after to get revised quote or ask questions. Note every time i try to phone the lines are not working or no one answers. Our client then accepted our quote and we wanted to proceed with purchasing the bricks as per the quotes. I tried phoning again and got cut off before i did i said to the gentleman that i did email him and he must respond as i would like to make a payment. Vver a week later and still no response. I now went with a different company. Bosun lost a sale of R130 000.00. And i will not recommend them to any of our clients. They obviously dont care about their clients and giving good service. this is directed at Bosun Midrand and also not the first time something like this is happening
0 replies
105 months ago
Vodacom App faulty and data to be cancelled
last month on the 11 July i tried to activate 3 gig data for one of my vodacom contracts. halfway through the process it showed their was an error and i left it deciding i cannot afford it. I then noticed a couple days in August that there was data on my number and when i received my bill I saw the 3gig data that was not suppose to go through did. We left it as we needed the data and already started using it. Today 21 August I tried deactivating it from the app and it did not want to. I then proceeded to call vodacom and was advised that the pro rata amount charged on my July bill will be disputed as their was no data allocated and i'm being charged. I'm happy to pay for August data received as we used it and no problem. But now i want to cancel as I cannot afford it on my next statement and im being told it cannot be cancelled as im in arrears. It does not make sense if im arrears and im telling you i cannot afford that extra 3 gig data of R300 certainly it must be cancelled. I CANNOT AFFORD IT AND ITS DUE TO YOUR APP NOT WORKING RIGHT THAT IT WAS ALLOCATED IN THE FIRST PLACE. I NEVER EVEN RECEIVED ANY SMS OR COMMUNICATION THAT THIS WENT THROUGH. I'm very upset and I'm going through difficult financial time. I'm also a loyal client of over 8 years if not longer. Their must be some way of cancelling this as i will take this matter further as i said i cannot afford it.
122 replies
106 months ago
Rude and not Very helpfull
<p>We had pawned some items, we had our date wronga nd phone 2 days later to make arrangement to come pay the interest that same day. the person saying se is one of the manager was rude anf kept telling me to phone back every 10 min and finally she told me the items are on the floor and no arrangement can be made. we are just 2 days late i feel this is very unreasonable and she was not helpfull at all. Now ive lost these items and wont ever be able to replace it. Cash Crusaders Princess crossing service is terrible and they do not know how to deal with customers and their should be at leat 2 to 5 days after item expires to make arrangements. I was told on previous occasion that item can be taken of the floor but this manager just didnt want to help me.</p>
173 replies
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