CL
conrad C
Active since Aug 2011
12
Reviews
0
Industries
Reviews
12 reviews3 months ago
Netstar contract Cancellation
Despite several emails to Netstar, they refuse to respond. I cancelled my account for one of my vehicles. 2 different settlement amounts were given. Netsar refuses to provide me with a detailed breakdown of my outstanding fees, how they were calculated & what contract clause was used. Intentionally dragging this out to prevent cancellation. Next stop, the relevant ombudsman.
224 replies
64 months ago
Checkers Sitari expired goods
Expired goods found on the shelves several times, including dairy and cold meats. Very dangerous. Staff at Checkers sitari notified but still finding expired goods eg Dec 19 2020 I almost purchased a bag of chips 5mths past the expiry date. Notified Checkers head office on the same day. Their online acknowledgement promises feedback within 24hrs. Still waiting. Does head office condone this service?
0 replies
72 months ago
Virgin active-No response
Contacted virgin active regarding changing my family membership profile. Still no response. Clearly, contrary to the below response, they are not committed to resolving my query nor do they value their customers. Hi there, Thanks for getting in touch! We are committed to resolving your query, have created a case number for you, and you can expect a response within 24 hours.
105 replies
72 months ago
Unexplained High data usage
Good day Please indicate how 50Gb of top up data was used on 26 & 27th April. ie The R209 Top up purchased and not the monthly package. Sun & Mon (public holiday) There was no business or online schooling/streaming done on these days. You need to be more specific regarding usage over these two days. To say that the query is closed is unacceptable. I do not believe that it is possible to use that amount of data over 2 days. Conrad Le Chat Reference Number: SR200429-321810 Customer: LE CHAT CONRAD Site: OWNER (ZE1605-91785) Service Request Status: Closed
420 replies
80 months ago
Balwin Properties The Huntsman Somerset West
A few weeks ago my wife and I attended a marketing day at The Huntsman development in Somerset West. We were looking for an investment unit. After viewing the show unit and deciding on one to purchase, we processed the paperwork and immediately paid the R20K deposit. This secured us the special conditions of sale only available on that day. As I had another urgent appointment, I advised the agent that I would sign without reading all the information however, I specifically confirmed with her that I was free to approach my bank for bond approval. When I subsequently provided them with my bankers details, I was referred to a clause by their “devepment liason” prohibiting this. I responded that an agent/representative is required to give accurate and truthful information, especially to a specific query. The “it was a mistake” reasoning does not absolve Balwin from this obligation. Upon my insistence, this issue was escalated to their Sales & Marketing manager (I also emailed her directly) No response was received. Be careful of misleading sales pitches and lack of feedback. Their way of dealing with any dispute is to ignore you.
420 replies
88 months ago
Unprofessional Service
My Bank manager in Durban sent urgently required doc's on Fri and Instructed fedex to deliver on Mon 4 Feb in the morning to Somerset west ( Cape Town) As did not recieve by 1045am, I called customer service and was advised that the delivery should have occured at 1030am. Agent tried to call the driver several times - no answer. The agent advised that she would call me back- never did. I called again at 1215pm and was advised by another agent that delivery would occur by 1pm. Its past 1pm and still no deliver. Highly unprofessional service operating under a reputable brands name. Ref: ********** 23
210 replies
90 months ago
Cape Patio Blinds Good service
Great service. Professional and on time with quick feedback on any queries. Fairly priced. Highly recommended. Business address: 10 Estmil Road Diep River Cape Town
0 replies
104 months ago
Poor reliability
Having a problem getting Pentair to replace my chlorinator that is less than 2yrs old. They look for loopholes to avoid. As I understand it, it is pro rata warranty, so will still be out of pocket by a few grand if they do honor the warranty. Question: Should a chlorinator unit fail after <2 yrs of normal use. Is the customer expected to replace every 1.5 to 2yrs? Wouldn't recommend their products.
0 replies
107 months ago
Great Service
<p>Assisted greatly in getting my son back on track with his Math. Accommodated us with alternative times at short notice. Thank you Cecile. </p>
112 replies
112 months ago
Poor and dishonest service
<p>I recently purchased an item online, including delivery. The item was supposed to have been dispatched from Makro Cape Gate. </p> <p>I contacted them on the 02/02/17 and was assured of delivery that day. I was told that the van was not far away and I should receive it within the hour. I ensured that I was available to accept the delivery. </p> <p>2hrs later I called again and spoke to Patrick Aiden and was told that they could not deliver that day, but I was assured that it would arrive the next day. I was not available and advised that my Housekeeper would be available till 3pm the next day -03/02/17 . She stayed till 0330pm, security advised me that no delivery van arrived. </p> <p>Makro has shown that they cannot complete in the online sales sector. Online sales are supposed to create convenience! </p> <p>Mr C Le Chat </p> <p>MAK309750</p> <p> </p>
56 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (83.33333333333333%)