Active since Sep 2011
23
Reviews
0
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Reviews
23 reviews3 months ago
Slow poor service and very small serving portion
On New Year's day 2026 at about 7pm, I ordered a spaghetti and pepperoni dish at R120, slow poor service and very small serving portion left me very disappointed. The spaghetti portion was hardly a serving s**** full, at that price the bowl should have at least been filled. When I finished eating I waited 15 minutes after I called for the bill, and 15 minutes after I got it I had to leave my table to get the manager to process the payment. Overall, this was NOT value for money and the poor service just made it a bad experience. People at the table nearby also had major issues with their order being delivered in drips and drabs, some people had already finished their meal when others got their food.
0 replies
5 months ago
Amazing service at SARS Umhlanga office
My wife and I visited the Umhlanga SARS office to get assistence to fix my efiling login and my and my wife's 2025 tax returns. What a great experience we had from the moment we entered, we were greeted with smiles and immediately given tickets to be called up, we didn't even wait 1 minute and my number was called closely followed by my wife's number. The SARS agent fixed my efiling login and helped me file my return via the SARS app. The agent assisting my wife offered to file her return and gave her printed confirmation. Such a pleasant experience 😊, the SARS team were so professional and friendly, we decided to visit the Umhlanga office again next year to file our 2026 returns.
0 replies
11 months ago
Pathetic customer service
The customer service level has dropped drastically, I used to be able to log a query, this option has been removed from the app and was replaced with an online chat, I waited 20 minutes on the chat and got no response. I called MWEB technical support and waited over 10 minutes and nobody answered the phone. What is going on at Mweb, they used to be so good?
0 replies
19 months ago
Extremely poor delivery service and rigid rules
Extremely poor service My MTN package was entrusted to DSV to deliver to me at my home, however, the delivery could NOT be completed because my biometrics did not match. On the day of delivery I provided copies of proof address and my ID card, however, in addition to the copies and a scan of my ID card, the DSV fellow had to do a biometric scan my thumb prints using his device and because ONLY my left thumb print did not match, so he could not complete the delivery 😡 As a result, the item had to be returned to the DSV warehouse and my MTN order had to be cancelled - what a waste of everyone's resources - this is beyond ludicrous and DSV has to explain why these stringent rules are being enforced.
0 replies
41 months ago
Excellent customer service
Sunisha at Mondo helped me with all my queries this morning, she was extremely professional in the way she dealt with all my questions and she calmly answered all with clarity. Thank you Sunisha, it was a great pleasure dealing with you, keep up your very high standard of customer service
132 replies
47 months ago
Excellent service from Ledtronix
I've received excellent service from Ledtronix, I placed an order online for LED light bulbs for my home. It was easy to place the online order and checking out and payment was secure and easy. I placed the order on the morning of Saturday 21st May 2022 at about 5:30am and received confirmation of my order and shipment details early Monday morning. I was pleasently surprised when my order was delivered to my door about 10:30 on Tuesday. Now that's what I call great service, all the items were correct and in excellent order. Fastway couriers were also excellent keeping me informed at each stage of delivery. Great teamwork, you have a happy customer.
0 replies
51 months ago
Efficient and fast service
Well done to the Perfect Dealz team! I placed a order just after 2pm yesterday 14 Feb 2022, the order was delivered to me at home at 10h15 this morning, now that's what I call great service! All the items I ordered were very well priced and met my needs.
0 replies
60 months ago
Great customer service
I received great service from Komesan PILLAY who is a customer agent at Retailability (Edgars Durban) when I requested that my account be closed and my club membership be cancelled - for the record this is because I have no need for neither the account nor the membership. Komesan escalated my request to his management for approval and immediately kept me informed. He also called me to advise that the closure process was underway and told me how long it would take. He was courtious and professional. I appreciated how quickly my request was handled. I've always been a happy Edgars customer and I will continue to shop at Edgars. I'm glad to see that things are settling down at Edgars, and happy that their stores remain open, because we have shopped at Edgars in Johannesburg and in Durban for over 40 years. Well done to Komesan Pillay and his team!
0 replies
60 months ago
Great experience doing RICA
Excellent customer service at FNB Pavilion, Durban, my wife and I went in to do RICA on her account this morning, firstly, no long queue and we were greeted by a courtious consultant and after completing Covid protocol, my wife was seated inside and only had to wait for one minute. When the consultant handled her request, it was done quickly and efficiently. Overall a great experience, well done FNB Pavilion!
53 replies
80 months ago
Unscrupulous DSTV!!!!
Suddenly my DSTV signal "failed" yesterday 21st September 2019, the picture pixelated and froze ONLY on the sport channels. Before this I had perfect picture on all channels. I checked with family and friends and they were also having the same problem. I called the DSTV call centre and spoke to Sebastian who told me that many people were having the same PROBLEM, and that the problem also affected DSTV NOW and CATCHUP, he was waiting for feedback and promised to call back, BUT HE NEVER CALLED BACK. When I called this morning, I was told, that I need to call an installer because the problem is on my side, the agent was RUDE AND AGGRESSIVE!!!!! Interestingly, this also happened in 2010 just before the Soccer World cup and I was told to change my decoder. Is this how DSTV MULTICHOICE make money, by deliberately messing up signals thereby forcing customers to replace and upgrade equipment??? DSTV IS NO LONGER WORTH THE R809 monthly subscription,. The time has come to cancel this service!!!!
0 replies
Review Distribution
5 Star
11 (47.82608695652174%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (8.695652173913043%)
1 Star
10 (43.47826086956522%)